Furniture Village - High Wycombe Reviews 

938
•
TrustScore 5 out of 5

4.8

High Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB

•

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Rated 5 out of 5 stars

The adviser who dealt with us named 'Marky' was excellent in that he was respectful, friendly and helpful with an excellent knowledge of the product he was selling, ie beds. He should be promoted to m... See more

Rated 5 out of 5 stars

Marky gave us all the help and information we asked for and much more friendly salesman with no pressure selling . We love the snooze chaise sofa bed that we purchased great quality and just what we w... See more

Rated 5 out of 5 stars

Went into the local branch to check a product I'd seen online. Neil was helpful, straightforward and thorough - demonstrating the product features well and encouraging us to try it out ourselves t... See more

Rated 5 out of 5 stars

Wanted to buy a new bed and mattress. Taz showed me the large range available in Furniture Village’s High Wycombe showroom and answered all my questions. Ordering my two choices and arranging for home... See more


Company details


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  • High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

938 reviews

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4.8

All reviews

(938)

61,911 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round positive experience

Store layout, able to try lots of sofas to figure out which one suited the best.
Clarence, your sales assistant, was incredibly helpful without being intrusive, providing information to help provide an all round view of our top choices. No hard sell, which we appreciated.

February 7, 2026
Rated 5 out of 5 stars

Nadia was very very helpful and…

Nadia was very very helpful and friendly. Very informative and attentive. Answering all my questions and spending time with me. I purchased a lovely sofa and snuggler am looking forward to its arrival in about 10 weeks time.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend to anyone

The sales person who helped us was very professional, friendly & knowledgeable.

Would recommend anyone to go there and see him.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Found our New Dining Table!

Found our New Dining Table!
Shop was light clean and comfortable, the dining furniture section was easy to find. The sales assistant Tom, was friendly, not pushy, and provided info on the product effectively. Very pleased.

January 31, 2026
Rated 2 out of 5 stars

Bedroom Furniture installation

They gave a time slot of 13.30 to 16.15 but didn't arrive until 17.00.
They seemed to rush through and then the glass top on one of the cabinets was broken.
This is the 2nd of 2 sales from FV that has failed, last time they had to replace a £1400 chare because the install engineers broke an internal clip on the chair back. I won't be returning.

January 16, 2026
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Reply from Furniture Village - High Wycombe

Good Afternoon,

We regret that our service did not meet your expectations. We're sorry to hear about the late arrival, the rushed job, and the damaged cabinet. We appreciate your feedback and will investigate these issues to improve our service. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Excellent service

Friendly, knowledgeable and helpful staff, unlike the Slough branch - which on the two occasions I’ve visited, were downright rude and pushy!

January 19, 2026

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