Clarence, who served us, was extremely polite and helpful. We explained what we wanted and he gave advice, but did not crowd or try to push us towards a particular product. We will certainly return... See more
Location
Switch locationHigh Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky... See more
We needed a sofa. We looked online and furniture village looked like a great option for us of the furniture stores in the area. We looked online at their options then went into the store and were happ... See more
Nadia was very patient as I tried out every mattress in the store. She contacted the various manufacturers to ask about a non-standard size, and when I did choose the right mattress, she included a 'b... See more
Company details
Contact info
High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and courteous sales…
Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.
Comfortable Experience
Good customer service. Ended up buying a great dinning table & chairs, just what we wanted.
Marky Pitt at the High Wycombe branch…
Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase
Lovely people at High Wycombe store
Smooth transition buying mattresses, really helpful and bent over backwards to help us. Such a pleasant experience and nice hot chocolate!
Very good customer service
Very good customer service. Nadia was very helpful and efficient. Was a speculative visit and came away with a brand new sofa.
Very helpful
Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.
Easy to order additional item to a…
Easy to order additional item to a previous order
Nadia was very patient as I tried out…
Nadia was very patient as I tried out every mattress in the store. She contacted the various manufacturers to ask about a non-standard size, and when I did choose the right mattress, she included a 'bespoke' pillow for free.
Nile and James were excellent!!
Nile and James were excellent!!
They are a credit to Furniture Village, it is actually the best service i have ever recieved from a store... and the first review i have ever left.
A very good experience
Clarence, who served us, was extremely polite and helpful. We explained what we wanted and he gave advice, but did not crowd or try to push us towards a particular product.
We will certainly return if we need other items of furniture.
Very nice range of furniture .we found…
Very nice range of furniture .we found just what we wanted. Good delivery too. Thanks
Clarence was friendly and very helpful…
Clarence was friendly and very helpful and we found the sofa and chair that suited us perfectly
The sales assistant Nadia Jani was very…
The sales assistant Nadia Jani was very helpful and knowledgeable about the furniture we were interested in.
Sofa Shopping
We needed a sofa. We looked online and furniture village looked like a great option for us of the furniture stores in the area. We looked online at their options then went into the store and were happy to see the same sofas in person from online. The shop is really nice and open, we could try out all the sofas and features. Neil was very helpful and friendly without any pressure to buy, just informative and gave us some tips around sofa materials and price. Processing the transaction and order was quick and hopefully the delivery and set up will be just as easy!
We came into store looking for a sofa…
We came into store looking for a sofa that was quick delivery Niall was very helpful and helped us search for the perfect one order placed now awaiting delivery which they said will be within a few weeks
Great store, especially Marky
Great store, all staff were very friendly and approachable without being pushy. Big shout out to Marky - super helpful, chatty and the reason I came back after browsing other stores to buy my sofa at the High Wycombe branch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







