Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe an... See more
Location
Switch locationHigh Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB
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Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through th... See more
Clarence, who served us, was extremely polite and helpful. We explained what we wanted and he gave advice, but did not crowd or try to push us towards a particular product. We will certainly return... See more
We needed a sofa. We looked online and furniture village looked like a great option for us of the furniture stores in the area. We looked online at their options then went into the store and were happ... See more
Company details
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High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom
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Clarence does a great job
Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through the process of me ordering furniture. He was very patient, professional and easy to talk to - 5/5!
James the GM was exceptional 5******
Very good and friendly customer service
Very good and friendly customer service
Good show room with a lot of options…
Good show room with a lot of options for furniture on display.
Faultless experience
Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe and JT who delivered our sofas in a timely manner, built with care, and took away the cardboard boxes and all the other rubbish with them. Can’t fault the service. On top of that, the sofas are lush, high quality and definitely feels like it will last us a long time
Fantastic and friendly experience from…
Fantastic and friendly experience from start to finish will definitely use gain thank you .
Efficient and courteous sales…
Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.
Comfortable Experience
Good customer service. Ended up buying a great dinning table & chairs, just what we wanted.
Marky Pitt at the High Wycombe branch…
Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase
Lovely people at High Wycombe store
Smooth transition buying mattresses, really helpful and bent over backwards to help us. Such a pleasant experience and nice hot chocolate!
Very good customer service
Very good customer service. Nadia was very helpful and efficient. Was a speculative visit and came away with a brand new sofa.
Very helpful
Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.
Easy to order additional item to a…
Easy to order additional item to a previous order
Nadia was very patient as I tried out…
Nadia was very patient as I tried out every mattress in the store. She contacted the various manufacturers to ask about a non-standard size, and when I did choose the right mattress, she included a 'bespoke' pillow for free.
Nile and James were excellent!!
Nile and James were excellent!!
They are a credit to Furniture Village, it is actually the best service i have ever recieved from a store... and the first review i have ever left.
A very good experience
Clarence, who served us, was extremely polite and helpful. We explained what we wanted and he gave advice, but did not crowd or try to push us towards a particular product.
We will certainly return if we need other items of furniture.
Very nice range of furniture .we found…
Very nice range of furniture .we found just what we wanted. Good delivery too. Thanks
Clarence was friendly and very helpful…
Clarence was friendly and very helpful and we found the sofa and chair that suited us perfectly
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