Went into the local branch to check a product I'd seen online. Neil was helpful, straightforward and thorough - demonstrating the product features well and encouraging us to try it out ourselves t... See more
Location
Switch locationHigh Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB
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From the time we started looking at the furniture in the High Wycombe store we were well supported by knowledgeable sales staff. Having agreed on our purchases the process of setting up finance and c... See more
Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe an... See more
Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through th... See more
Company details
Contact info
High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom
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Lovely people at High Wycombe store
Smooth transition buying mattresses, really helpful and bent over backwards to help us. Such a pleasant experience and nice hot chocolate!
Very good customer service
Very good customer service. Nadia was very helpful and efficient. Was a speculative visit and came away with a brand new sofa.
Very helpful
Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.
Easy to order additional item to a…
Easy to order additional item to a previous order
Nadia was very patient as I tried out…
Nadia was very patient as I tried out every mattress in the store. She contacted the various manufacturers to ask about a non-standard size, and when I did choose the right mattress, she included a 'bespoke' pillow for free.
Nile and James were excellent!!
Nile and James were excellent!!
They are a credit to Furniture Village, it is actually the best service i have ever recieved from a store... and the first review i have ever left.
A very good experience
Clarence, who served us, was extremely polite and helpful. We explained what we wanted and he gave advice, but did not crowd or try to push us towards a particular product.
We will certainly return if we need other items of furniture.
Very nice range of furniture .we found…
Very nice range of furniture .we found just what we wanted. Good delivery too. Thanks
Clarence was friendly and very helpful…
Clarence was friendly and very helpful and we found the sofa and chair that suited us perfectly
The sales assistant Nadia Jani was very…
The sales assistant Nadia Jani was very helpful and knowledgeable about the furniture we were interested in.
Sofa Shopping
We needed a sofa. We looked online and furniture village looked like a great option for us of the furniture stores in the area. We looked online at their options then went into the store and were happy to see the same sofas in person from online. The shop is really nice and open, we could try out all the sofas and features. Neil was very helpful and friendly without any pressure to buy, just informative and gave us some tips around sofa materials and price. Processing the transaction and order was quick and hopefully the delivery and set up will be just as easy!
We came into store looking for a sofa…
We came into store looking for a sofa that was quick delivery Niall was very helpful and helped us search for the perfect one order placed now awaiting delivery which they said will be within a few weeks
Great store, especially Marky
Great store, all staff were very friendly and approachable without being pushy. Big shout out to Marky - super helpful, chatty and the reason I came back after browsing other stores to buy my sofa at the High Wycombe branch.
We were so pleased with our visit to…
We were so pleased with our visit to your showroom in High Wycombe. The staff were so friendly and helpful. We are also so pleased with the sofas that we purchased. The delivery men, Kalman and Jobie were absolutely grate, very professional in every way.
Return Customer
Just returned for our second item of furniture. The store is a pleasant, relaxed environment and I like the staff here. Marky helped us this time, he’s really knowledgeable, efficient and easy to talk to.
We shopped around, but found the furniture here to be good quality at a good price.
The Service & the Staff were very helpful
The Service & Staff ie Nile he was very helpful
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