Furniture Village - Leicester Reviews 

Bought sofa & clock promised lead time of 12 weeks but the product & The clock came after 19 weeks !!!
Soon as I opened the clock it was broken, it took another three weeks to get a refund after making 8 calls to them
Can’t believe how bad there customer service section , keep on apologising but no goodwill gesture !! Avoid buying

Manish was very knowledgeable and helpful. I’m sure, with his help, we bought the right product.

There was plenty of choice, staff were happy to let you look round at leisure.

When i was ready to make the purchase Abdul was very helpful confirming my choices.

Paddy was great from start to finish, no hassle or pushy selling, had great product knowledge and was super efficient.

Experience was great, excellent customer service and offer on our sofa and dining chairs. Thanks Shak ☺️

I had a really positive experience. Rick was incredibly helpful and very friendly. He explained everything really clearly and took the time to answer all my questions, which made the whole process really easy and stress-free. Excellent customer service — thank you, Rick!

Manish was very informative, great with us, patient and not pushy. He could see the space and what we wanted and supported us in making it our home in the best way possible.

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Had a great experience at Furniture Village. Ash, the sales agent, was absolutely fantastic—friendly, helpful, and never rushed us. He took his time to understand what we were looking for and made the whole experience really easy and enjoyable.

I would highly recommend Ash to anyone visiting Furniture Village. Thank you, Ash, for your excellent service!

Professional, friendly, lots of advice given to us by Mo at Fosse Park branch. Order placed.

We had a great experience at Furniture Village, thanks to Mohsin. He was friendly, helpful and very knowledgeable, without being pushy. He took the time to understand what we were looking for and made the whole process easy and enjoyable. Excellent customer service — thank you, Mohsin!

I walked into the store and headed for the first person I seen. Showed him a picture of what I had seen on line and he took me straight to it and I chose the colour and bought it. Quick and easy no hassle

Shak was very good and helpful, it was a quick, pleasant experience - thanks

Clear and concise information. Adnan was very professional and polite.

Went to village furniture store in Fosse way retail park and had a great experience purchasing our new corner sofa. Mo was fantastic throughout the proceeding of our purchase and was very knowledgeable! Our 2 year also loved the triple chocolate cookies 🍪 Thank you

Top quality and great service

Excellent service from Mo, nice and informative

Manish was very helpful and thorough in his dealing with us. He helped us to get the perfect bed.

Paddy was fantastic really helpful and made the experience very good

Mohsin helped us to choose the right mattress and the bed. He was very thorough yet quick. We are happy with the overall experience today.