Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... See more
Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... See more
Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... See more
Company details
Contact info
Fosse Park South, LE19 1UT, Leicester, England, United Kingdom
- 0116 497 2120
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear and concise information
Clear and concise information. Adnan was very professional and polite.
Very knowledgeable and friendly service
Went to village furniture store in Fosse way retail park and had a great experience purchasing our new corner sofa. Mo was fantastic throughout the proceeding of our purchase and was very knowledgeable! Our 2 year also loved the triple chocolate cookies 🍪 Thank you
Manish was very helpful and thorough in…
Manish was very helpful and thorough in his dealing with us. He helped us to get the perfect bed.
Paddy was fantastic really helpful and…
Paddy was fantastic really helpful and made the experience very good
Mohsin helped us to choose the right…
Mohsin helped us to choose the right mattress and the bed. He was very thorough yet quick. We are happy with the overall experience today.
The salesman " MO "
The salesman, Mo was very helpful & chatty . Gave us lots of time to make our minds up, he was very informative about everything. Looking forward to our new furniture
Your assistant Mo served me
Your assistant Mo served me, he was courteous and very helpful. Very professional.
A brilliant shopping experience and…
A brilliant shopping experience and Shak was a brilliant salesman
Would recommend to anyone wanting quality furniture at good prices and fantastic. Customer service
We were looking for sofas the range was great lots to choose from
We were looking for sofas the range of sofas were great and good quality.Mo who came to assist us was most helpful . He was very professional from start to finish explained everything along the way . I would highly recommend buying furniture from here
Have been to the store 3 times and…
Have been to the store 3 times and assisted by Rick and Paddy. Both very helpful, knowledgeable and friendly .
Great experience at Furniture Village
Great experience at Furniture Village, Fosse Park today. Shak was very helpful and knowledgeable - friendly and approachable.
A good choice of furniture and range.
Thanks.
The whole experience from dealing with…
The whole experience from dealing with Paddy in the Leicester store and purchasing all my furniture for the house down to the communication from the company about my delivery and also the delivery day was fantastic. Darren and Jack were brilliant. Great communication and extremely respectful of my property and the furniture being delivered. Cannot recommend them enough. I’m very grateful as to how they protected the flooring whilst bringing in the Furniture and just how gentle they were with everything. Will definitely recommend Furniture Village to friends and family.
Thanks to Shak for help and assistance…
Thanks to Shak for help and assistance with bed and mattress purchase. Anything but pushy and extremely knowledgeable about what we were interested in. Complete patience with asking questions and showing us around the various options. Excellent service and thanks again for all your help.
I went to see Abdul earlier in week I’d…
I went to see Abdul earlier in week I’d already made my mind up I was going back to see him ,is customer service was outstanding,I would advice anyone to go to see him ,he went above and beyond,excellent guy excellent customer service ,thankyou so much Abdul .
Bed purchase
We had great service today from Shak at Furniture Village Fosse Park Leicester. He was very helpful and knowledgeable
Rick was very helpful and advised us…
Rick was very helpful and advised us with all options.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







