Furniture Village - Leicester Reviews 

Mohsin from Furniture Village Leicester Fosse Park South came and introduced himself to us he asked us what we was interested in and looking for. When we said we were looking for a cupboard he took us upstairs to show us the different ranges of cupboards that were available. He explained everything about the cupboard and the colours which the cupboard was available on. He took his time and explained everything fully and gave us time to think about whether we wanted to go ahead. He also offered us cookies and any hot drinks while we were thinking about our decision. His professionalism and knowledge were exceptional. We would definitely recommend him as one of the best customer service staff members to approach if you have any items to buy as you will not be disappointed.

Great customer experience from Paddy very helpful. Would recommend

I found the salesman Mo to be non pushy and knowledgeable.

Appreciate the warm and informative support service provided by Mo when visiting the Leicester Fosse Park store.

Quality of bar stools felt support to many others that we tested elsewhere.

I’d recommend checking out Furniture Village if looking for home furniture.

Good service

Paddy was a really lovely man he knew his job well and was very professional

Ottoman bed not closing out of a-line ment Khadija sorted help for me.
Very efficient

Fantastic store with great choice of sofas and furnishings. Find Mo if you are sure you're buying. He'll give you all the information you need and get everything done for you perfectly.

I wanted a raiser recliner chair and had a fairly clear picture of what I wanted. Shak at the Fosse Park store was really helpful - got the balance between providing information and leaving space to think. Helpful, informative, supportive and clear. First time we’ve shopped at Furniture Village but will certainly return

We had a great experience purchasing our sofa today. Paddy was extremely helpful, friendly and professional throughout the whole process. He took the time to explain everything clearly, answered all our questions and helped us choose the right sofa without making us feel pressured.

We really appreciated his patience and excellent customer service. He made the whole experience easy and enjoyable. Thank you so much, Paddy, for all your help. Highly recommended! ⭐⭐⭐⭐⭐

Fantastic customer service and experience. Mo couldn’t do enough for us and talked us through everything in detail. Would highly recommend him!

Ash, helped us with our purchase, very good service, great advice and help, very happy.

Kiran, from the Customer Care Team, was friendly, helpful and efficient when we phoned today to report a problem with our new sofa. Although our issue has yet to be resolved, we cannot fault the service received from Kiran today.

If you’re visiting Furniture Villa, make sure you ask for Mo! He provided some of the best customer service I’ve experienced in a long time.

Mo took the time to talk me through everything in detail, patiently explaining all the options without ever making me feel rushed or pressured into making a decision. His friendly and down-to-earth approach made the whole process easy, enjoyable, and completely stress-free. It’s rare to find retail staff who are this attentive and genuinely helpful. Thank you, Mo, for all your time and help—top-class service!"

Rick was great 👍🏻

We were greeted by Mo, who was friendly, courteous and knowledgeable. He was on hand when we needed him but was not pushy. Once we had decided on what we wanted to buy, the options were clearly explained to us, so that we could decide without feeling pressured.
I would recommend Furniture Village for quality, value and shopping experience.

Rick was really good and a good laugh with helped me and my mum get us a sofa for our house us being so indecisive about it

The customer service person he was kind and knowledgeable about our needs and he provides all help needed for our purchase

Came with my parents to buy a sofa set and had amazing service from Latha and Shak. Would definitely recommend to all family and friends. Had a really welcoming service and everyone was really helpful.

Rick was great, he was very attentive and not pushy at all, super helpful and had a good laugh too!