Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... See more
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We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... See more
Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... See more
Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... See more
Company details
Contact info
Fosse Park South, LE19 1UT, Leicester, England, United Kingdom
- 0116 497 2120
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Rick was so helpful!!!
Rick was so helpful at showing us different types of sofas and over items. He was super friendly
I have bought sofa L Shaped from…
I have bought sofa L Shaped from Peterborough branch recently bought recliner chairs from same assistant he has been fantastic salesman.give him 10/10 His approach is fantastic.
Patient and incredibly helpful
Very helpful salesman called Mo, listened to my needs to accommodate myself and husband. Very pleasant and informative
Its was professionally beautiful
Its was professionally beautiful.
All the pieces arrived at the said time and in perfect condition of what I ordered.
Am really impressed by your services including those of the staff that all came to assemble them.
Brilliant attention without being…
Brilliant attention without being followed. All questions answered professionally and promptly. Cannot fault the service in this store or from Mo, our advisor
Amazing service with a smile
Very happy. Our sales advisor was Mo, a very lovely gentlemen. No pressure just advice when you need it with a smile. Reasonable prices, drinks and cookies what else could you want ? Will definitely return - all the other sales advisors seemed friendly and smiley. Felt at ease from the moment we walked in.
Great Customer Service from Tony and Shak
Tony the Sales Manager at Fosse Park Leicester really went above and beyond and helped us work out our floor plans, he took his time to make us understand what was right for us, Shak helped us pick the correct sofas and dining table and chairs gave great customer service and explained the benefit and features, these guys where great from start to finish!
We do really recommend these guys they are great asset to the company!
Oh and they offered us some fresh tasty cookies and a coffee 👌🏽
Rick was fantastic in helping us with…
Rick was fantastic in helping us with our furniture selections. Thank you, Rick!
Bed and mattered
Served by Ash. Our experience was great, Ash was so helpful and explained what we needed. The cookies were delicious 😊 we will be visiting again
Faisal was clear about our needs as a…
Faisal was clear about our needs as a customer and really supportive. Thank you
Shak was so helpful with picking my…
Shak was so helpful with picking my dining table. Shak was very patient, listened to exactly what I was looking for and helped me find the perfect set! Thank you to the team and Shak for helping me!
great customer service
great customer service, relaxed atmosphere, coffee and cookies went down well, manager very knowledgeable gave us some great ideas
Knowledgeable and helpful
The gentleman who served us was very informative without being pushy.
Faisal - Positive Experience
I had a very positive experience today purchasing furniture - Faisal was extremely helpful, friendly and very knowledgeable with the items that we purchased. He made us feel confident with our purchases and everything from the moment we arrived up until we left was handled smoothly and professionally. I would highly recommend!
Excellent service
Really helpful staff that know their stuff. Friendly and inviting rather than being pushy. Felt no pressure from buying from them and they gave good advice and guidance.
Time and patience salesman
The salesman having patience and time for me and not trying to rush me
It was good a offer
It was good a offer
Get what you want good communication
Polite take time to explain from the start to end. With out bieng hurried
Very happy customer.
Very Happy & Satisfied!
Very Happy & Satisfied!
Finally got our new corner sofa from Furniture Village today 🚚💨 Honestly, we fell in love instantly! The colour is beautiful, fabric feels lovely and plush, and it’s so comfortable to relax on. Looks way nicer in real life! From helpful staff to proper delivery – everything went smoothly. We really like it and fully trust Furniture Village for quality furniture. Thank you for such a wonderful product and service! 🙏❤️
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