Furniture Village - Nottingham Reviews 

It was as if I was being given the bed for free, initially he looked soo uninterested, maybe he didn't think I could afford anything. Later, I identified the product I wanted and he just went telling me that I will pay it over 10months, no explantions of the process, and later asked to sign and with very little explanation. Later, when I asked him why he gave me just 10months to pay when I could see that there were other options he answered so curtly, "it depends on how much you are spending". However, I was spending over a £1k. He didn't even explain the 20 year guarantee that comes with most of Furniture Village products but seemed to be so keen to sell me the extended warranty. I used to shop FV a while ago and I never experienced anything like that.It was only when I got home when I saw the 20year guarantee commitment coming up on my screen and that you can choose a even longer payment period when you spend £500 or more, which I had. Hence I just went ahead and cancelled the order for being missold a product, that I probably didn't need

We’ve been looking for the right sofas for nearly two months and finally visited Furniture Village, where Nick helped us
He was absolutely brilliant from start to finish so friendly, helpful and knowledgeable, without being pushy or salesy at all, which was such a refreshing change from some of the other sofa shops we’d visited. He genuinely seemed happy to help and gave us plenty of time to make our decision without any pressure

We finally found the perfect sofas and couldn’t be happier with the service we received. Thank you so much, Nick! Would definitely recommend 😊

New Bed
Searching for a new bed can be very daunting, but the staff at Furniture Village made this task simple and easy. Asking us what we wanted from a bed and suggesting different makes and options that would meet our requirements. At no time did we feel we were being rushed or pressured into making a decision. Their knowledge of the products available was outstanding. Certainly a store to visit again.

We have a very good service and they are helpful

Although a little disappointed initially at not being able to get through by phone to the store to answer a query I went in and was, once again, more than happy with the reception and professional interaction, especially with Angela?, the office manager.

Didn’t know what I was looking for until I saw it. Great colour choices. Staff were all friendly and David Sparks was very helpful and patient when I was dithering.

Mark was great. Really friendly and helpful. Thank you

Steve assisted us very professionally when we purchased a dining set

Charlie was a very polite & friendly young man , didn’t hassle me into buying anything, but I did buy a lovely piece of furniture from the shop thanks charlie from sue

Nick was very knowledgeable and very helpful

Very friendly knowledgeable sales assistant Martyn.Just the right amount of intervention

Lynne made us feel very welcome. She wasn't pushy very friendly and knowledgeable.

We have just purchased 2 settees and dining chairs from Furniture Village at Castle Marina Nottingham. Looked after by Nick who was exceptional, helping us with our choice, very knowledgeable on the products chosen and not pushy at all. We would highly recommend this retailer without hesitation.

Nick was great help today. Only went in to look around today and after his help with things ended up buying a dinning room table set and a sofa. Great friendly service

Very helpful and polite sales man, good knowledge on products and availability.
Came away with new item ordered, now just waiting on manufacture and delivery.
Have used before and will use again in the future. Thanks

End to end an easy experience in buying our new sofa!
Phone call letting us know the sofa would be ready for delivery a week in advance, then messages from the driver on the day letting us know a shorter delivery window than stated in the email. Great service.

Went to by a bed .There sales lady was very helpful and very knowledgeable giving really good information about the different types of materials in the mattress and asking us thinks to help us make a decision about the mattress which was right for us
And making sure we got the best price which is always a bonus

Staff are most helpful have bought from there before, service is great. makes it an enjoyable shopping experience. Only stopped in to have a browse! But ended up buying a table have thought about it before just hope it looks as good in my home as in the showroom 😀

Mark was very helpful and explained everything to us if he wasn't sure about anything he would ask other colleagues has he was new to the position and I must say it was a pleasure to have someone who wasn't rushing you to buy mark made us feel comfortable and would shop at furniture village again

We had an outstanding experience at Furniture Village in Nottingham thanks to Steve P! We first visited last Saturday and were met by Steve, who was incredibly polite and knowledgeable. We returned today (Friday, 7th Aug) to purchase our sofa, and he was amazing once again. He was extremely attentive, took his time to go through the entire order with us, and made sure all our measurements were spot-on. Highly recommend asking for Steve P if you visit!