There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... See more
Location
Switch locationWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
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Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... See more
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... See more
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... See more
Company details
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Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, United Kingdom
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The furniture village experience has…been 1st class
The furniture village experience has been excellent . The 2 delivery men worked swiftly and politely.
It's great that my requirements are understood.
I tend to take my time deciding in supermarkets, thanks to DON. He understood precisely what I wanted and offered clear options. I am confident that the rest of the process will be just as smooth. I am absolutely delighted with the service and the products look excellent.
Our salesman Michael Caplin he was…
Our salesman Michael Caplin he was great.
Very helpful and and our questions.
Don't have the tea out of the machine it was awful.
Adam served us at the Poole store
Adam served us at the Poole store. He was excellent at his job. Right from the start he was very helpful with all questions we had. At no point was he pushy to sell. This level of service from Adam continued right through to the delivery of the sofas.
We came in to buy a bed and was looking…
We came in to buy a bed and was looking at some and a staff member came over to help us. He was very knowledgeable and very friendly and helpful. Thank you
Excellent Service and Product
I am delighted with my table and chairs. Very good customer service from Michael when buying the table and chairs. He wasn’t pushy and spent a long time advising and helping me select the right furniture and nothing was too much trouble.
The delivery drivers Ali and Ricky were also very good and very pleasant and polite. They were also very careful and respectful in my home and wore shoe protectors without being asked.
All round an excellent service from Furniture village and I would definitely buy from them again
We were shown various options and…
We were shown various options and colours. Made our choice and bought two chairs. Salesperson was helpful and friendly.
The salesman was very professional…
The salesman was very professional answered all of a questions and we decided between ourselves to purchase
Great guys
Great guys, very polite and friendly, came right on time, transition completed professionally, set up exactly how we wanted,
Rob and Joe we very friendly and…
Rob and Joe we very friendly and professional. Delivered to the bedroom of choice. 10/10 thank you!
Selection and Ordering…
This was just placing an order but so far he service and experience is all one could wish for. I had researched online and selected what I thought would be most suitable. The sales consultant, Andy, was knowledgeable and helpful, and said they had not got this on display but suggested an alternative which proved even better for me. It took only a short time to select a fabric and discuss delivery and complete the paperwork. The price quoted was excellent value and the transaction completed to my entire satisfaction.
Very helpful experience
Very helpful
Member of staff. Very informative
Without being overwhelming.
Helped us to choose our lovely sofa
That was just right for us.
Would recomend
Andy was very helpful and not pushy the…
Andy was very helpful and not pushy the right kind of sales person. We purchased 3 sofas and a dining table and chairs. A very genuine guy, highly recommend.
Thank you Michael for all your help and…
Thank you Michael for all your help and the price for our dining set
Moreno sofa and dinning table.
Great service and help getting the right sofa at a great price.
From start to the finish this…team were great
From the start to the finish this company has been great.the sales team the delivery men all were great to work with well done.
Well laid out store with good ranges
Well laid out store with good ranges of furniture and a comfortable environment. Staff were welcoming and friendly.
Member of staff, Gary, was particularly good and knowledgeable. Purchasing our new chair was a pleasurable experience.
Rob and Joe were polite and friendly…
Rob and Joe were polite and friendly and delivered my sofa on time and with care. Many thanks
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