There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... See more
Location
Switch locationWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
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Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... See more
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... See more
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... See more
Company details
Contact info
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, United Kingdom
4.8
Excellent
2K reviews
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The team turned up on time very polite
The team turned up on time very polite
Put everything together perfectly
Explained how to use
Very professional
Well recommend
Excellent service
March 26, 2026
Unprompted review
Khadija was very helpful.
Khadija was very helpful and explained clearly the process of an exchange.
March 16, 2026
Unprompted review
Dan from Poole branch
Dan from Poole branch, was brilliant and all the other staff were very friendly. Efficient and listened to our requirements overall very happy thank you!
March 17, 2026
Very friendly and reliable
March 16, 2026
Paul Mildred at the Wessex gate retail…
Paul Mildred at the Wessex gate retail park in Poole was extremely helpful. He didn’t pressure us but was around to give advice and assistance when needed.
March 12, 2026
Unprompted review
You’re always giving a good service, furniture excellent
You’re always giving a good service. Always been happy to buy my furniture with you.👏👏
March 11, 2026
Unprompted review
Really helpful staff and an efficient…
Really helpful staff and an efficient service
March 11, 2026
Unprompted review
Good service and help with bed selection
Good service and help with bed selection followed by very helpful delivery drivers who set up bed in a room with relatively difficult access
March 11, 2026
Unprompted review
A happy experience
A very relaxed atmosphere, no pressure at all from Andy who offered us a drink, then left us to browse.
March 9, 2026
Very friendly and helpful would…
Very friendly and helpful would definitely recommend to my family and friends to use furniture village.
March 9, 2026
New furniture
A helpful and informative guide of possible armchairs and sofas on show, and was shown a really good selection of options to suit our needs, the overall experience and offers given made the experience and subsequent purchase an overall good shopping experience. We would recommend the Poole store for any future purchases.
March 4, 2026
Unprompted review
Poole Store
We found Ray Lord at Poole really helpful and knowledgeable.
February 15, 2026
Unprompted review
Service and Delivery
Service and Delivery of all our purchases have been great and make our home more comfortable.
March 5, 2026
Unprompted review
Easy and Pleasant Experience
Adam our rep was so professional and helpful (not pushy as some are) and just took us through everything when we asked, with professionalism and knowledge - it was a very pleasurable experience 👍
March 1, 2026
Unprompted review
Highly recommended for quality and best service
Furniture Village we have used for many years and always get all the information needed on the items you want to look into purchasing. They are always friendly and patient with us taking our time. They always offer coffee tea or hot chocolate too.
The Furniture and all items in every department is top quality and the service and staff amazing. Currently using service with Leo Tsapalos again in Poole Always genuinely make you feel so welcome He is always kind and friendly explain everything we need to know. Feels safe as everything is guaranteed.
Highly recommend Furniture Village.
March 1, 2026
Unprompted review
They were attentive when needed
They were attentive when needed, and helpful when asked but not pushy.
The experience was pleasant and not overbearing.
February 15, 2026
Unprompted review
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