Furniture Village - Preston Reviews 

3,086
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Rated 5 out of 5 stars

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more

Rated 5 out of 5 stars

Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering o... See more

Rated 5 out of 5 stars

I visited the Furniture Village Ltd at The Capitol centre Preston today and ended up purchasing a lovely 3 piece suite. I have to say the service from Kevin was excellent from start To finish H... See more


Company details


Contact info

  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,086)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the best experience at Furniture…

We had the best experience at Furniture Village Preston today! Kevin was absolutely amazing. He helped us find the perfect sofa set for our new house, which can be delivered very soon, arranged all the insurance, and even included complimentary cleaning kits.

We also bought some lovely bar stools and couldn’t be happier with everything. The children were treated to cookies and hot chocolate, while we enjoyed a lovely coffee on the house. Such friendly, helpful service from start to finish. Thank you so much, Kevin!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Kevin

Great support from Kevin to get the perfect wardrobe for us ordered. Really nice to have free hot drinks and cookies while we wandered around thinking about potential future purchases too.

August 16, 2026
Rated 5 out of 5 stars

Positive from viewing to ordering

All good from first viewing and follow enquiries all dealt with efficiently and a very easy ordering process
Delivery time seems quite excessive but maybe shows the popularity of the product
All in all a very happy customer

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

A most pleasant shopping experience

Andy was brilliant with my wife and I. There was no ‘hard sell’, just a very pleasant, welcoming experience which enabled us to make an informed judgement on our purchase of a sofa bed. Thank you, Andy for your friendly and very professional and personal approach..

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

A patient, and dog aware, salesman! I found a large selection of dining…

I found a large selection of dining chairs I wanted to match an existing table.
The salesman was very helpful in discussing the pros and cons of the chairs I liked in relation to my dog, which had destroyed one of my original chairs.
With his help, I decided on chairs which would be easy to keep clean and be particularly durable with the dogs paws being put on the seat I use.

August 10, 2026
Rated 5 out of 5 stars

Kevin was great with us in store

Kevin was great with us in store. We went into the store looking for a dining suite. Kevin was very patient, answering lots of questions and making lots of measurements.
Nothing was too much trouble.
Ten out of ten for his customer service!

.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Suite purchase

We went in not sure what we wanted and were met by Shiva who told us where what we wanted you look at was within the store
At no point were we hassled but judg left us to look round
We find what we wanted and the purchase was seamless thanks to the knowledge of Shiva a good experience

August 9, 2026
Rated 5 out of 5 stars

Furniture village

We bought a dining set, I am very pleased with this set , it is very nice, well made and very good price, the staff were very helpful, the set arrived to our address the next day, further 2 extra chairs arrived later. I am pleased with my purchase

June 5, 2026
Unprompted review

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