Furniture Village - RFC Bedford Reviews 

7,584
TrustScore 5 out of 5

4.9

Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB


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Rated 5 out of 5 stars

Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new s... See more

Rated 5 out of 5 stars

Brandon and Tom were very professional delivering and assembling the double bed I ordered and did all of the following: * They explained why they needed my signature and what each signature sign... See more

Rated 5 out of 5 stars

Stuart and Ryan came to deliver a replace 4ft 6in divan bed today. They had to take the damaged one downstairs in two parts and bring the new ones upstairs again. They were so careful not to damage t... See more

Rated 5 out of 5 stars

Matt and Lyon the delivery drivers were the best part of this experience with your store. We had to constantly chase for dates and never got phone calls back. It’s nice to know that there is at least... See more


Company details


Contact info

  • Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(7,584)

63,275 reviews in the last 12 months

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Rated 5 out of 5 stars

My rating is only for the gents that…

My rating is only for the gents that delivered my sofa, for customer service I would give Furniture Village 0 they are very smarmy whilst selling you an item, after purchase there was no communication whatsoever, if you ring them you are asked to leave your details in order for them to call you back, sadly this doesn’t always happen, you’re left feeling very frustrated, the delivery date I was given came and went with no apologies or explanation from anyone, not even an email or text, the only way to find out what was happening with my sofa was to go online and try to track it, not a lot of help but better than being ignored by Furniture Village, their prices are high so would expect more respect from the company

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ash and Pete are excellent home…

Ash and Pete are excellent home delivery specialists. They were both courteous and efficient throughout the whole process, and assembled our furniture with great care and attention to detail. We couldn’t be happier with the service—highly recommended!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very good delivery team

Stuart and Ryan were polite, respectful and an excellent delivery team
Arrived promptly, put together the dining table and chairs and did and excellent job.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Your delivery guys

Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new sofa. The other guys were Lee & Richard who were also brilliant delivering the bed & dining suite.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Double Bed delivery and assembly

Brandon and Tom were very professional delivering and assembling the double bed I ordered and did all of the following:
* They explained why they needed my signature and what each signature signifies. I've met delivery people who just demand a signature with no explanation.
* They delivered the bed parts to my room of choice.
* They were conscious of taking their footwear off when going upstairs.
* They assembled the bed in little time.
* They highlighted issues due to missing parts and took photographs.
* They took away all the packaging material.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Five Stars

Really good reliable company, we were impressed at every point from the sales team to after-sales and the delivery team.
Shoutout to Cahill & Andy, the delivery specialists who were very friendly and professional.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Bed and Headboard delivery

The people who delivered the bed and headboard were very pleasant. It was on time. We got an email and a text telling us what time it would arrive.

August 28, 2026
Unprompted review

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