Furniture Village - RFC Bedford Reviews 

7,612
TrustScore 5 out of 5

4.9

Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB


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Rated 5 out of 5 stars

We recently received our sofa bed which is fantastic quality. The delivery team (Lorus) deserve a big thank you. We have a tricky driveway, and the sofa bed weighed a lot. However, they manage... See more

Rated 5 out of 5 stars

Adam and Ben delivered our new mattress today from Furniture Village. It was a super king size and very heavy but they carried it up the stairs with great care and placed it in our bedroom. Very grate... See more

Rated 5 out of 5 stars

Delivery arrived on time, Lukas and Andy were great. They laid down a floor cover before they bought chairs in, even taking there shoes off. They both very polite with a happy attitudes and worked ve... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent delivery service from Alex and Cristi from Lorus Group. They were very professional, careful, and respectful when delivering the sofas to my home. They took great care to make sur... See more


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  • Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(7,612)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul & Gary - absolute professionals

Paul & Gary were absolute professionals in every way.

They were very polite, considerate of flooring - as they took their shoes off immediately when stepping into the house.

They assembled the furniture with no effort and cleared up, even offering to position it exactly where I wanted it.

Thank you kindly.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery and assembly.

Delivery arrived on time and we were able to track the lorry on it's way to us. Friendly delivery guys, Arran and Alan. Furniture assembled and all packing materials taken away. Very pleased with the delivery.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent delivery service from Alex and Cristi from Lorus Group. They were very professional, careful, and respectful when delivering the sofas to my home. They took great care to make sure everything was brought in safely and without causing any damage to the sofas, walls, or property.

Really happy with the service and their attitude. Thank you, Alex and Cristi, for doing such a great job! Highly recommended. 👍

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Lovely chaps. Kept well informed the whole time for tracking. Polite, punctual and as a lady in the house in my own I felt very safe.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

My rating is only for the gents that…

My rating is only for the gents that delivered my sofa, for customer service I would give Furniture Village 0 they are very smarmy whilst selling you an item, after purchase there was no communication whatsoever, if you ring them you are asked to leave your details in order for them to call you back, sadly this doesn’t always happen, you’re left feeling very frustrated, the delivery date I was given came and went with no apologies or explanation from anyone, not even an email or text, the only way to find out what was happening with my sofa was to go online and try to track it, not a lot of help but better than being ignored by Furniture Village, their prices are high so would expect more respect from the company

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ash and Pete are excellent home…

Ash and Pete are excellent home delivery specialists. They were both courteous and efficient throughout the whole process, and assembled our furniture with great care and attention to detail. We couldn’t be happier with the service—highly recommended!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very good delivery team

Stuart and Ryan were polite, respectful and an excellent delivery team
Arrived promptly, put together the dining table and chairs and did and excellent job.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Your delivery guys

Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new sofa. The other guys were Lee & Richard who were also brilliant delivering the bed & dining suite.

August 14, 2026
Unprompted review

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