We recently received our sofa bed which is fantastic quality. The delivery team (Lorus) deserve a big thank you. We have a tricky driveway, and the sofa bed weighed a lot. However, they manage... See more
Location
Switch locationUnit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB
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Adam and Ben delivered our new mattress today from Furniture Village. It was a super king size and very heavy but they carried it up the stairs with great care and placed it in our bedroom. Very grate... See more
Delivery arrived on time, Lukas and Andy were great. They laid down a floor cover before they bought chairs in, even taking there shoes off. They both very polite with a happy attitudes and worked ve... See more
⭐⭐⭐⭐⭐ Excellent delivery service from Alex and Cristi from Lorus Group. They were very professional, careful, and respectful when delivering the sofas to my home. They took great care to make sur... See more
Company details
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Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom
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They got the fabric wrong and came to…
They got the fabric wrong and came to replace it; the piece of furniture is great The delivery team is highly competent, polite, and fast.
Paul & Gary - absolute professionals
Paul & Gary were absolute professionals in every way.
They were very polite, considerate of flooring - as they took their shoes off immediately when stepping into the house.
They assembled the furniture with no effort and cleared up, even offering to position it exactly where I wanted it.
Thank you kindly.
Excellent delivery and collection by…
Excellent delivery and collection by Richard and Martin. Professional and respectful of property. Friendly guys
The delivery went very smoothly and…
The delivery went very smoothly and Richard and Adam were very professional and friendly.
Excellent delivery and assembly.
Delivery arrived on time and we were able to track the lorry on it's way to us. Friendly delivery guys, Arran and Alan. Furniture assembled and all packing materials taken away. Very pleased with the delivery.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent delivery service from Alex and Cristi from Lorus Group. They were very professional, careful, and respectful when delivering the sofas to my home. They took great care to make sure everything was brought in safely and without causing any damage to the sofas, walls, or property.
Really happy with the service and their attitude. Thank you, Alex and Cristi, for doing such a great job! Highly recommended. 👍
Very happy
Lovely chaps. Kept well informed the whole time for tracking. Polite, punctual and as a lady in the house in my own I felt very safe.
Today we had our new dinning room table…
Today we had our new dinning room table and chairs delivered ,Dean and Slim were a credit to the company,professional,kind and respectful.
Very happy
Mr N G L
My rating is only for the gents that…
My rating is only for the gents that delivered my sofa, for customer service I would give Furniture Village 0 they are very smarmy whilst selling you an item, after purchase there was no communication whatsoever, if you ring them you are asked to leave your details in order for them to call you back, sadly this doesn’t always happen, you’re left feeling very frustrated, the delivery date I was given came and went with no apologies or explanation from anyone, not even an email or text, the only way to find out what was happening with my sofa was to go online and try to track it, not a lot of help but better than being ignored by Furniture Village, their prices are high so would expect more respect from the company
Ash and Pete are excellent home…
Ash and Pete are excellent home delivery specialists. They were both courteous and efficient throughout the whole process, and assembled our furniture with great care and attention to detail. We couldn’t be happier with the service—highly recommended!
Lukas and Andy delivered and assembled…
Lukas and Andy delivered and assembled our dining room table today. They did a fantastic job and were excellent!
Matt and Brandon were excellent.
Matt and Brandon were excellent.
Delivery was on time, and the assembly of the furniture was quick and professional.
Richard and Martin
Richard and Martin. Friendly guys. Professional service. Great job very satisfied. Thankyou very much
Very good delivery team
Stuart and Ryan were polite, respectful and an excellent delivery team
Arrived promptly, put together the dining table and chairs and did and excellent job.
Excellent service from Arran & Alan who…
Excellent service from Arran & Alan who delivered our dining table
Stuart and Ryan were very professional…
Stuart and Ryan were very professional and polite. Keep up the good work
Thanks to Arran and Allen,very…
Thanks to Arran and Allen,very satisfied about the item and the delivery
Very helpful and kind delivery chaps, Aaron and Alan
Very helpful and kind delivery chaps
Steve Wong the salesman was great
Steve Wong the salesman was great. Gave us a lot of good advice and his time!
Ash & Pete the delivery drivers were first class. Polite, considerate and knowledgeable.
Your delivery guys
Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new sofa. The other guys were Lee & Richard who were also brilliant delivering the bed & dining suite.
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