Really happy with delivery service from Furniture Village. I was kept informed about my delivery time, and it even arrived slightly earlier then my delivery slot. Martin and Richard delivered our din... See more
Location
Switch locationUnit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB
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We recently received our sofa bed which is fantastic quality. The delivery team (Lorus) deserve a big thank you. We have a tricky driveway, and the sofa bed weighed a lot. However, they manage... See more
Delivery service was exceptional from both the guys. Stuart and Ryan were super friendly and Incredibly efficient, got our new sofa in with no bother. Made it look easy. :) Credit to the company.
Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new s... See more
Company details
Contact info
Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom
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Both delivery staff members were polite…
Both delivery staff members were polite (even removed shoes!) and couldn’t have done more to help! Really appreciated them putting the table together for me and removing all packaging. Thank you for being fab!
Very smooth sofa delivery
Stuart and Ryan did an excellent job. A very smooth delivery. Thank you!
Very efficient
Very efficient. Delivery guy was polite and helpful. Regular updates were provided
Wonderful
The drivers were on time, very professional, polite and extremely quick
Easily ordered and delivered on time
Easily ordered and delivered on time
The delivery driver were very good
The delivery driver were very good, they kept the area very tidy, they were very friendly and I couldn’t ask for a better delivery. This is the second delivery we have had from Furniture Village, we had our beds delivered a month ago, and both times the delivery guy’s have been excellent 👍
Very friendly and very professional…
Very friendly and very professional service
Excellent service from start to finish
Excellent service from start to finish
Helpful delivery men who took care when…
Helpful delivery men who took care when carrying the mattress upstairs
Mr Stuart and Ryan delivered today my…
Mr Stuart and Ryan delivered today my table and chairs with care and they fixed it quickly.So happy,they did a good service today.Thank you.
Great crew quick efficient and polite…
Great crew quick efficient and polite as well as took care of furniture. Don't know who was who but the man with blonde hair was very nice. Just know they were Ash and Pete.
The delivery guys were excellent
The delivery guys were excellent. Explained my table functions. Tidied away all packaging.
Friendly and human delivery people who…
Friendly and human delivery people who got my armchair up the stairs and through some tricky spaces with minimum fuss.
May use AI-assist with repliesRead more
14 weeks for delivery
I ordered my table and chairs on 18 Apr 26.
My delivery was due in Jun but was advised that on the day of deliver that the table was incomplete.
I was then advised I would have to wait for a further month as you only get deliveries monthly.
Therefore I had to wait 14 weeks from order to delivery. This in my opinion is not acceptable.

Reply from Furniture Village - RFC Bedford
we got a phone call a few minutes…
we got a phone call a few minutes before delivery which was good. The guys were polite, friendly and efficient, wonderful.
Had a dining table and chair delivery…
Had a dining table and chair delivery and fitting done by Stuart and Ryan.
They were very quick, efficient and provided a great service. Very happy
Drivers came on time
Drivers came on time , very respectful, professional and friendly staff .
Excellent customer service
Excellent service in store from Aaron and the delivery men were very polite, courteous with great customer service.
Speedy delivery, good communication.
Would recommend and will use again in the future.
Excellent service
Excellent service, they came early and asked where the unit was going to go. Both gentlemen were very professional and courteous.
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