Furniture Village - RFC Bedford Reviews 

7,623
TrustScore 5 out of 5

4.9

Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really happy with delivery service from Furniture Village. I was kept informed about my delivery time, and it even arrived slightly earlier then my delivery slot. Martin and Richard delivered our din... See more

Rated 5 out of 5 stars

We recently received our sofa bed which is fantastic quality. The delivery team (Lorus) deserve a big thank you. We have a tricky driveway, and the sofa bed weighed a lot. However, they manage... See more

Rated 5 out of 5 stars

Delivery service was exceptional from both the guys. Stuart and Ryan were super friendly and Incredibly efficient, got our new sofa in with no bother. Made it look easy. :) Credit to the company.

Rated 5 out of 5 stars

Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new s... See more


Company details


Contact info

  • Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,623)

66,172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Both delivery staff members were polite…

Both delivery staff members were polite (even removed shoes!) and couldn’t have done more to help! Really appreciated them putting the table together for me and removing all packaging. Thank you for being fab!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

The drivers were on time, very professional, polite and extremely quick

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

The delivery driver were very good

The delivery driver were very good, they kept the area very tidy, they were very friendly and I couldn’t ask for a better delivery. This is the second delivery we have had from Furniture Village, we had our beds delivered a month ago, and both times the delivery guy’s have been excellent 👍

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

14 weeks for delivery

I ordered my table and chairs on 18 Apr 26.
My delivery was due in Jun but was advised that on the day of deliver that the table was incomplete.
I was then advised I would have to wait for a further month as you only get deliveries monthly.
Therefore I had to wait 14 weeks from order to delivery. This in my opinion is not acceptable.

July 28, 2026
Unprompted review
Furniture Village - RFC Bedford logo

Reply from Furniture Village - RFC Bedford

Good Afternoon, I am truly so sorry to hear about the issues you have experienced with your delivery and the delays you have experienced. This is certainly something I would like to investigate further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-Digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Excellent customer service

Excellent service in store from Aaron and the delivery men were very polite, courteous with great customer service.
Speedy delivery, good communication.
Would recommend and will use again in the future.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, they came early and asked where the unit was going to go. Both gentlemen were very professional and courteous.

July 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look