Really happy with delivery service from Furniture Village. I was kept informed about my delivery time, and it even arrived slightly earlier then my delivery slot. Martin and Richard delivered our din... See more
Location
Switch locationUnit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL Bedford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We recently received our sofa bed which is fantastic quality. The delivery team (Lorus) deserve a big thank you. We have a tricky driveway, and the sofa bed weighed a lot. However, they manage... See more
Delivery service was exceptional from both the guys. Stuart and Ryan were super friendly and Incredibly efficient, got our new sofa in with no bother. Made it look easy. :) Credit to the company.
Your delivery guys, Gary & Paul, were heroes, as we are on the 3rd floor of a block of flats & the lift was out of order!!!!! They were very professional & never complained once, bringing up our new s... See more
Company details
Contact info
Unit 3 Badgers Rise, Marston Gate, Ridgmont, MK43 0YL, Bedford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made the install look quick and easy.
Quick and easy install from Alan and Arran. No problems caused and got the job done straight forward.
Arran & Alan delivered our table and…
Arran & Alan delivered our table and did a fantastic service
Arran and Alan really professional and…
Arran and Alan really professional and customer focused, made everything very simple and smooth great team
Not Advised of Delivery Time
Despite being annoyed that we were not advised of the time the delivery was arriving, Arran and Alan delivered chairs and assembled our new table efficiently at 7.30am!
Excellent service by Dean and Slim
Excellent service by Dean and Slim. Arrived just after 7 as scheduled.
Very polite, courteous and tidy.
Carried out installation very quickly and efficiently.
Redeemed our view of Furniture Village after a cancelled delivery and a wasted day waiting in ( these guys were not on the cancelled delivery)
So impressed
So impressed with Kurtiss and Slim, who were so polite and worked quickly to get the bed up two flights of stairs and assembled, even getting the large headboard round a tricky staircase. And the bed is amazing, thank you!
Your representatives Dean and Islam
Your representatives Dean and Islam
Were very efficient
Excellent customer service kept…
Excellent customer service kept informed of delivery. The delivery and installation team were first class and very professional couldn’t fault them
Excellent service
Excellent service received today from Richard and Martin. They arrived in time, assembled our chairs on the lorry and placed them in the room we wanted them. They explained the care and maintenance and left us the assembly instructions should we ever need them.
Arran and Alan delivered our chairs…
Arran and Alan delivered our chairs would remmend
I received a home delivery of a large Sofa
I received a home delivery of a large sofa. Arran and Alan were very professional and courteous and fast. There was a small bit of damage to one of the footings which they noticed as they unpacked it and reported it straight away. Prior to delivery I was kept up to date with accurate delivery times. The demonstrated the features of the sofa before leaving.
The best delivery team!
Ben & Adam delivered our new sofas and were courteous, careful and respectful of our home. They couldn’t have been better, I cannot recommend them highly enough.
Wow Dean and Slim were absolutely…
Wow Dean and Slim were absolutely amazing as we had trouble last time as our sofa wouldn’t fit through the front door, we found another route and they both were so helpful getting it in and set up.
The delivery men
The delivery men, Stuart & Ryan, were extremely professional in everything they did.
From taking off there shoes before entering my flat, to bringing the furniture up by stairs to the assembly of the settee. Quick and slick. Took pictures of the finished article, took away all the wrapping and were very curious.
What more could a customer want?
"The delivery crew Alan and Brandon …
"The delivery crew Alan and Brandon did an amazing job with my new bed. They were very polite, careful with my home, and set everything up fast. They even took all the packaging with them. Highly recommend their service!"
Pete and Jamie delivered our sofas
Pete and Jamie delivered our sofas, very helpful and professional.
All set up and made sure everything worked before leaving.
Thank you
Furniture Village had the exact settee…
Furniture Village had the exact settee we wanted. The purchase so quick and efficient and price reasonable.
A date for delivery arranged and we received a 3 hour time frame, this was updated on the day to a 20 minute slot and the van arrived ontime.
The 2 man crew were fast and efficient. We were given paperwork, the operation demonstrated and asked for any questions. The packaging removed and they left leaving no mess.
An excellent experience from start to finish, thankyou.
Awesome experience
Awesome experience, Matt and Brandon delivered and installed our table and bed ,very carefully, professionally.Top Top guys , top service . Thank you
Excellent and efficient
Andy and Stuart were excellent- friendly, professional and efficient. So the installation was perfect.
1 minor concern overall is that we didn’t get the scheduling email until 6:20am on that day of the appointment. It would have been better if your system was set up to deliver that notification the night before.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







