Furniture Village - RFC Bristol Reviews 

5,727
TrustScore 5 out of 5

4.9

5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB


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Rated 5 out of 5 stars

David &Jake delivered our furniture today and provided excellent friendly and polite service. Brought it all in the room, assembled it and took away boxes and other wrapping materials. Provided advice... See more

Rated 5 out of 5 stars

Kris and sancho were very impressive with their knowledge and skill. Very lovely to welcome two workers in out the sofa together. Very diligent with ensuring that all was okay with my sofa and deliver... See more

Rated 5 out of 5 stars

We couldn’t have asked for a better service from Furniture Village! Cheltenham Store staff (Hannah) were so helpful from point of order to accommodating delays caused by us (due to moving home).... See more

Rated 5 out of 5 stars

Excellent service! Very nice delivery lads (Fred& Kyle) they arrived exactly when they said they’d be here they were very efficient & quickly had our new sofa’s unpacked & set up.


Company details


Contact info

  • 5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,727)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Nabeel and Adii

Brilliant service from Nabeel and Adii. They communicated very well, arrived when they said , and put together two sofas quickly and professionally, taking all the protective wrapping away with them. Anyone who has these two people delivering will be very lucky.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely return

From when I walked into the store to the delivery, everything was excellent. I was left to walk the store and ask questions when I needed to. I didn't feel pressurised but the member of staff was very informative. The delivery boys, Rob and David were awesome. So polite, efficient and very professional. I would be more than happy to shop at Furniture Land again and recommend them to friends and family.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ant and Neil were fantastic with the…

Ant and Neil were fantastic with the delivery of the bed. So much patience and friendliness too.. to make the process smoother. Furniture village is great customer service to as we had Amil New Malden store patiently addressing any concerns and helping us to make the right choices without being forceful.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery went as well as expected

Delivery went as well as expected. The 2 guys worked hard to get all the furniture in and built what needed to be built. Polite and friendly. Took the rubbish away and put protective cover over flooring. Very pleased. Thank you

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

A really positive experience

Anton & Matt provided an excellent delivery experience. They were friendly, polite and arrived on time.
They brought in and built the sofa quickly and Anton even took his shoes off.

Our in store experience was great. The staff member was very knowledgeable and helpful.

The sofa is great, exactly as expected.

A really positive experience and I would definitely recommend.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

We were delighted with the delivery of…

We were delighted with the delivery of our bed headboard. Furniture Village kept us really informed about the delivery.
Sancho & Sean who delivered our item also kept us really informed about their arrival time. They were very efficient and very friendly. Left us with full instructions re care of our product. Thank you.
We would recommend Furniture Village as a company.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Delivery by Pete & Geoff

I had delivery of a chair, 2 seater sofa and corner sofa today. Pete & Geoff were fantastic, very polite, helpful and respectful of our property. I received a text message informing me of the delivery time slot and also had a phone call confirming ETA. They arrived on time, put all of the furniture together and took away any packaging. My furniture is of excellent quality, I am very pleased with the whole experience and will definitely be ordering from Furniture Village again.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mattress delivery

Delivery was fabulous. Kept fully informed of Delivery date and contacted both the day before and when within half hour before arrival. Pete and Geoff were friendly, courteous and took time to plan their route and ensure no damage to mattress or home fittings would occur. Very professional and excellent service. Many thanks.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Neil and Anthony delivered and built my chair and put it in the right place at my house. Amazing job, very efficient, at the exact time. I was very happy with the result.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Was not a pushy sale / delivery was fantastic

Was not a pushy sale, but once decided the process was very quick.
Great communication around delivery dates and the delivery time itself.
Sancho and David who delivered are a credit to the business. So polite and professional and it was a pleasure to meet them. Great job all round!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

First class

Turned up on time, shoes off as they came through the door, cheerful, happy delivery crew. Could not have been more helpful

Thank you Anton & Matt

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

The two delivery men Ant and Neil were…

The two delivery men Ant and Neil were fantastic! They arrived right on time within the given slot, called ahead to let me know they were close, and carefully carried the heavy sofa right into my living room. Super polite and professional."

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Our delivery from Furniture Village was absolutely fantastic

Our delivery from Furniture Village was absolutely first class in all aspects. Geoff and Pete were prompt, friendly and so helpful. These guys are an absolute credit to the company and I would be happy to recommend the service we have received at all stages from initial order to delivery of the excellent sofa, with which we are delighted!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Kyle and Sean

Kyle and Sean were both amazing, delivered my sofa quickly and efficiently, spoke to my son while doing so and was overall very kind and friendly! Thank you for your kindness!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Rob & David gave a 1st class service…

Rob & David gave a 1st class service from start to finish. From calling to let us know their ETA to delivering and installing our furniture. Very friendly and polite Guys wouldn’t hesitate in recommending Furniture Village

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ant and Neil 5stars

Ant and Neil delivered our sofa today. Really friendly and helpful. So polite. Thank you to you both for a seamless delivery.

July 30, 2026
Unprompted review

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