David &Jake delivered our furniture today and provided excellent friendly and polite service. Brought it all in the room, assembled it and took away boxes and other wrapping materials. Provided advice... See more
Location
Switch location5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB
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We couldn’t have asked for a better service from Furniture Village! Cheltenham Store staff (Hannah) were so helpful from point of order to accommodating delays caused by us (due to moving home).... See more
Excellent service! Very nice delivery lads (Fred& Kyle) they arrived exactly when they said they’d be here they were very efficient & quickly had our new sofa’s unpacked & set up.
Kris and Sancho who delivered my sofas were brilliant. It wasn’t an easy job as they had to remove a door, but they did it carefully and tidily which meant the sofas would fit through. They were very... See more
Company details
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5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom
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The team who delivered our furniture…
The team who delivered our furniture were brilliant. They took a lot of care to ensure that the furniture was alright and positioned where we wanted it in the room. Thanks, Sancho and Kris.
Kyle and Fred were very helpful and…
Kyle and Fred were very helpful and polite and professional in what they did today for us many thanks
May use AI-assist with repliesRead more
Can't fault the delivery men again both…
Can't fault the delivery men again both Geoff and Pete where both professional, helpful and polite. And the delivery times and phone calls does what they say they will do. Arrived on time and call to let you know they are coming.
Sales told us that we needed the whole bed reordering including the headboard due to fabric matching. Surprise bed turned up correct with drawers this time, however, no headboard. So we've made do with the first one. Can't be bothered to try again or wait for what excuse for order being wrong this time.
Will never use them again or recommend to family or friends.

Reply from Furniture Village - RFC Bristol
The Perfect Delivery
Had a dining table and coffee table delivered and installed by Sancho and Kris, and I couldn’t be happier with the service.
They fitted everything together perfectly and left everything clean and tidy. From preparing the house for the furniture to be brought in, through to the final installation, every detail was handled with great care and attention.
A very professional, meticulous job from start to finish. Great work, lads! Highly recommended.
Excellent delivery
Service in the showroom was excellent. Kyle and Fred, who delivered our sofa, were 10/10. I can't fault them.
The delivery men were very efficient…
The delivery men were very efficient and very careful in getting the chair into the house . They tested and made sure everything was ok . Highly recommend kris and jake great staff thank you.
Excellent service
Excellent service, on time and speedy assembly of all furniture.
Anton and Sean were both polite and friendly.
Totally recommend Furniture Village.
Great delivery from two great guys!
Great delivery, excellent communication and two great delivery men .
Great communication from the delivery to finish
Great communication from the delivery drivers arrived earlier but let us know they would be early and if it was okay.
Took pictures of everything very thorough boots off carpet laid out.
Brought the furniture in bit by bit all rubbish went explained everything showed how the new sofas worked place in the position we asked.
Very professional men thank you Kris and Sancho really friendly and a credit to the company.
Bed mattress delivery
My bed mattress was delivered on time by Matt and Geoff both of whom were very pleasant. They worked well together and the job was done quickly and efficiently.
Dr Sue
Great service
Great service
All members of staff were brilliant, from when we made our choice in the shop until the delivery day.
Everyone was helpful and assisting, knowledgeable and gave us all the information required.
A big shout out for Lukasz and Piotr G, for professionalism shown when they delivered and assembled the sofa we purchased.
Thank you for all the team for such a pleasant experience.
Both men were very polite professional…
Both men were very polite professional & caring. Delivery was early & I was kept informed at all times.
Anton & Sean delivery men.
The guys were friendly & very skillful in getting the furniture into my home placing it where I wanted taking care in protecting the flooring and careful not to knock against any wall.
Arrived in great time just perfect!👌
Thanks guys.
Pleasure doing business
Trevor at the Cheltenham store was really lovely. Great salesman and pitched just right. Really friendly and helpful.
Sales process was straightforward.
Rob & Kyle who made the delivery were a great team. Again really friendly, efficient and genuinely happy guys. Lovely to see.
Whole experience was great.
Rob & Kyle were outstanding
Rob & Kyle were outstanding, called to let me know they were nearby and very polite and friendly when they arrived. They laid out some floor covering to protect our carpet and made sure to bring the items in carefully to avoid damage.
Both were very polite and friendly, and assembled and arranged the furniture for me all within ten minutes. Really really pleased with the service so thank you both!
Furniture village are excellent from…
Furniture village are excellent from selling and keeping me informed and the delivery service was great thanks to Kris and sancho
The 2 delivery men Kris and Sancho…
The 2 delivery men Kris and Sancho were proffesional and really good
Good quick service by Anton and Sean
Had my recliner sofa delivered today on…
Had my recliner sofa delivered today on the 20.8.2026.
Kris & Sancho were very polite, they asked where i’d like the sofa put, and if i needed any help moving it any where else.
They made sure that nothing was damaged as well.
Great service and would definitely go with furniture village again.
Joe and Geoff the home delivery…
Joe and Geoff the home delivery Specialists ,communication from them was very good ,nothing was too much trouble ,after unpacking and putting sideboard together ,cleared and removed packaging from property
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