Furniture Village - RFC Bristol Reviews 

5,723
TrustScore 5 out of 5

4.9

5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB


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Rated 5 out of 5 stars

David &Jake delivered our furniture today and provided excellent friendly and polite service. Brought it all in the room, assembled it and took away boxes and other wrapping materials. Provided advice... See more

Rated 5 out of 5 stars

We couldn’t have asked for a better service from Furniture Village! Cheltenham Store staff (Hannah) were so helpful from point of order to accommodating delays caused by us (due to moving home).... See more

Rated 5 out of 5 stars

Excellent service! Very nice delivery lads (Fred& Kyle) they arrived exactly when they said they’d be here they were very efficient & quickly had our new sofa’s unpacked & set up.

Rated 5 out of 5 stars

Kris and Sancho who delivered my sofas were brilliant. It wasn’t an easy job as they had to remove a door, but they did it carefully and tidily which meant the sofas would fit through. They were very... See more


Company details


Contact info

  • 5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,723)

65,147 reviews in the last 12 months

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Rated 1 out of 5 stars

Can't fault the delivery men again both…

Can't fault the delivery men again both Geoff and Pete where both professional, helpful and polite. And the delivery times and phone calls does what they say they will do. Arrived on time and call to let you know they are coming.
Sales told us that we needed the whole bed reordering including the headboard due to fabric matching. Surprise bed turned up correct with drawers this time, however, no headboard. So we've made do with the first one. Can't be bothered to try again or wait for what excuse for order being wrong this time.
Will never use them again or recommend to family or friends.

August 25, 2026
Unprompted review
Furniture Village - RFC Bristol logo

Reply from Furniture Village - RFC Bristol

Good morning, I’m very sorry to hear about the issues with your order and the disappointment caused by the missing headboard. I understand how frustrating it must be, especially after having to wait and make do with the original one. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Rated 5 out of 5 stars

The Perfect Delivery

Had a dining table and coffee table delivered and installed by Sancho and Kris, and I couldn’t be happier with the service.
They fitted everything together perfectly and left everything clean and tidy. From preparing the house for the furniture to be brought in, through to the final installation, every detail was handled with great care and attention.
A very professional, meticulous job from start to finish. Great work, lads! Highly recommended.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, on time and speedy assembly of all furniture.
Anton and Sean were both polite and friendly.
Totally recommend Furniture Village.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication from the delivery to finish

Great communication from the delivery drivers arrived earlier but let us know they would be early and if it was okay.
Took pictures of everything very thorough boots off carpet laid out.
Brought the furniture in bit by bit all rubbish went explained everything showed how the new sofas worked place in the position we asked.
Very professional men thank you Kris and Sancho really friendly and a credit to the company.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Bed mattress delivery

My bed mattress was delivered on time by Matt and Geoff both of whom were very pleasant. They worked well together and the job was done quickly and efficiently.

Dr Sue

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

All members of staff were brilliant, from when we made our choice in the shop until the delivery day.

Everyone was helpful and assisting, knowledgeable and gave us all the information required.

A big shout out for Lukasz and Piotr G, for professionalism shown when they delivered and assembled the sofa we purchased.

Thank you for all the team for such a pleasant experience.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Anton & Sean delivery men.

The guys were friendly & very skillful in getting the furniture into my home placing it where I wanted taking care in protecting the flooring and careful not to knock against any wall.
Arrived in great time just perfect!👌
Thanks guys.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure doing business

Trevor at the Cheltenham store was really lovely. Great salesman and pitched just right. Really friendly and helpful.
Sales process was straightforward.
Rob & Kyle who made the delivery were a great team. Again really friendly, efficient and genuinely happy guys. Lovely to see.
Whole experience was great.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Rob & Kyle were outstanding

Rob & Kyle were outstanding, called to let me know they were nearby and very polite and friendly when they arrived. They laid out some floor covering to protect our carpet and made sure to bring the items in carefully to avoid damage.

Both were very polite and friendly, and assembled and arranged the furniture for me all within ten minutes. Really really pleased with the service so thank you both!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Had my recliner sofa delivered today on…

Had my recliner sofa delivered today on the 20.8.2026.

Kris & Sancho were very polite, they asked where i’d like the sofa put, and if i needed any help moving it any where else.
They made sure that nothing was damaged as well.

Great service and would definitely go with furniture village again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Joe and Geoff the home delivery…

Joe and Geoff the home delivery Specialists ,communication from them was very good ,nothing was too much trouble ,after unpacking and putting sideboard together ,cleared and removed packaging from property

August 19, 2026
Unprompted review

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