Furniture Village - RFC Bristol Reviews 

5,723
TrustScore 5 out of 5

4.9

5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We couldn’t have asked for a better service from Furniture Village! Cheltenham Store staff (Hannah) were so helpful from point of order to accommodating delays caused by us (due to moving home).... See more

Rated 5 out of 5 stars

David &Jake delivered our furniture today and provided excellent friendly and polite service. Brought it all in the room, assembled it and took away boxes and other wrapping materials. Provided advice... See more

Rated 5 out of 5 stars

Excellent service! Very nice delivery lads (Fred& Kyle) they arrived exactly when they said they’d be here they were very efficient & quickly had our new sofa’s unpacked & set up.

Rated 5 out of 5 stars

Kris and Sancho who delivered my sofas were brilliant. It wasn’t an easy job as they had to remove a door, but they did it carefully and tidily which meant the sofas would fit through. They were very... See more


Company details


Contact info

  • 5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,723)

65,147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my recliner sofa delivered today on…

Had my recliner sofa delivered today on the 20.8.2026.

Kris & Sancho were very polite, they asked where i’d like the sofa put, and if i needed any help moving it any where else.
They made sure that nothing was damaged as well.

Great service and would definitely go with furniture village again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Joe and Geoff the home delivery…

Joe and Geoff the home delivery Specialists ,communication from them was very good ,nothing was too much trouble ,after unpacking and putting sideboard together ,cleared and removed packaging from property

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

Just had our new mattress delivered by Rob and Kyle. They informed us beforehand when they were likely to arrive. Arriving when they said they would, they were efficient and polite. An excellent delivery experience.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Delivery Team from Furniture Villge

Anton and Sean arrived bang on time and did a great job. They were careful, considerate and very professional.They brought in the new suite, assembled and tested everything. There was a mountain of cardboard and polythene but they spirited it all away and left nothing behind, all done in just half an hour.
Great job!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Geoff and Pete delivered our new Sofas…

Geoff and Pete delivered our new Sofas - they were polite, courteous, and took time to put down protective mats etc when coming in through front door. set sofas up showed me how they worked, checked I was happy - absolutely excellent service!

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Geoff & Pete for their professional service!

Huge thanks to Geoff & Pete for their professional, efficient and friendly manner. I was impressed from the very beginning. I received a 3-hour delivery window notification the afternoon before, followed by a courtesy call to confirm their actual ETA, which was spot on.

On arrival, they immediately put down a dust sheet to protect the carpets and either removed their footwear or put on overshoes. They took great care during installation, ensuring they didn’t mark the walls or damage any existing furniture, ornaments or fittings.

Once the recliner chair was assembled, they asked me to sit in it and check that I was completely happy with the mechanism. They also took away all the packaging, leaving everything clean and tidy.

I couldn’t have been more impressed with the service. Professional, courteous and genuinely caring from start to finish. Thanks Furniture Village, Great service as ALWAYS!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery staffs on 15.08.26 Geoff and…

On 15.08.26 delivery staff Geoff &Pete where respectful towards our home also patience with customer when checking furniture peaces over as it was the 4th Delivery on Petit recliner sofa and armchairs.
Close communication on Delivery time via call,and text. Can fault the drivers.
However customer care failed on 4th attempt to stick to agreement on checking the furnitures before dispatched from the warehouse.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

All positive

All positive. Delivery from Anton & Matt was prompt, friendly and efficient. They removed their shoes before coming in without being asked and quickly assembled the bed.

August 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look