Furniture Village - RFC Warrington Reviews 

5,643
TrustScore 5 out of 5

4.9

Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB


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Rated 4 out of 5 stars

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more

Rated 5 out of 5 stars

Absolute delivery job well done! Wasn’t an easy job for them to do. Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift. They delivered with e... See more

Rated 5 out of 5 stars

Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recom... See more

Rated 5 out of 5 stars

The quality of the furniture and looks is amazing more than happy with it. The wait time for delivery not so great at nearly 12 weeks, The delivery itself very quick and Great delivery guys, Stuart a... See more


Company details


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  • Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,643)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Great delivery experience

Great communication from vinny 20 mins prior to deliver
Very quick and efficient gave consideration to moving photographs off the wall etc etc
Both delivery guys were very cheerful and well mannered even offered to remove their shoes . Would highly recommend these lads to anyone
Many Thanks again
Gareth & Noeme Roberts

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Top drawer service

Ste & Kailwb delivered our mattress and pillows.
They rang ahead to check I was home and were super friendly on arrival. They quickly took the mattress to our room and explained the care instructions clearly.
Very impressed all round. Well done lads and thank you

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Polite

Furniture delivered on time, delivery men communicated throughout the process and were extremely polite and professional throughout the installation.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly drivers

Friendly drivers, efficient and everything was done quickly and safely. Turned up at the earliest delivery time, took all rubbish/packaging with them. Great service!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience

From first entering the store in Manchester, White City Retail Park to our sofa being delivered and assembled we have received amazing customer service. Soheb and Ryan arrived on time and built our sofa in record time. I was given a demonstration of how everything worked and everything was cleared away. Could not rate Furniture Village higher and will always recommend to family and friends. Thank you!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

The delivery of my couch was here at the time quoted and was delivered into the house through a tight and difficult route by two very pleasant and professional men, top class service , thanks

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Tom were very professional

Paul and Tom were very professional. The delivery was first of the day, they called to let me know they were coming, were polite, carried it all in, assembled our new sofa, checked it all worked and gave us the advice about our cover, and cleaned up everything afterwards. Can't fault them

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Nice furniture, ruined by poor customer service

Delivery was on time to the room I wanted and correct items delivered . Sadly they could not say when the fitters would be to assemble the items, so left with wrapped items in middle of room.
Now 18/7, Having telephoned Customer Services and visited Preston Store, they confirmed assembly should have been completed at delivery.
Have received no apology, reason for non-assembly, or date of possible assembly, indeed made to feel I was the problem.
Having paid good money, it is quite depressing going to bed each night with cardboard boxes to look at.
Order Number 549635530
Tried to email, but not recognised
Tues assembled items myself, only took required was Allen key in the box, wardrobe was difficult as really needs two people to lift top onto bottom.
Weds 22, still no reply to any of my messages, went to Preston store, spoke to Matt the sales manager, he apologized and refunded the delivery charge.

July 15, 2026
Unprompted review
Furniture Village - RFC Warrington logo

Reply from Furniture Village - RFC Warrington

Good Morning, I am truly so sorry to hear about the issues you have experienced with your delivery. I would like to investigate this further for you for you. To enable me to do so please can you send a copy of your review along with your 9-digit order number, name and address to myexperince@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Considerate, efficient and polite

Paul and Tommy delivered and assembled our new table this morning.
They were friendly, efficient and considerate in their visit to us.
As with all the Furniture Village Home Delivery Specialists, they demonstrated good customer service and are a credit to the firm.

July 14, 2026
Unprompted review

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