We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more
Location
Switch locationUnit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB
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See what reviewers are saying
Absolute delivery job well done! Wasn’t an easy job for them to do. Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift. They delivered with e... See more
Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recom... See more
The quality of the furniture and looks is amazing more than happy with it. The wait time for delivery not so great at nearly 12 weeks, The delivery itself very quick and Great delivery guys, Stuart a... See more
Company details
Contact info
Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom
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Service with a smile!
Paul and Tommy delivered our items, they were fantastic so friendly, helpful nothing was too much trouble, a credit to the delivery team.
Great delivery experience
Great communication from vinny 20 mins prior to deliver
Very quick and efficient gave consideration to moving photographs off the wall etc etc
Both delivery guys were very cheerful and well mannered even offered to remove their shoes . Would highly recommend these lads to anyone
Many Thanks again
Gareth & Noeme Roberts
Friendly and efficient
Friendly and efficient. In and out in no time, assembled and tested. Left no mess.
Top drawer service
Ste & Kailwb delivered our mattress and pillows.
They rang ahead to check I was home and were super friendly on arrival. They quickly took the mattress to our room and explained the care instructions clearly.
Very impressed all round. Well done lads and thank you
Fabulous service
Fabulous service! Kept informed constantly, very courteous and efficient! Very impressed
Professional and Polite
Furniture delivered on time, delivery men communicated throughout the process and were extremely polite and professional throughout the installation.
Friendly drivers
Friendly drivers, efficient and everything was done quickly and safely. Turned up at the earliest delivery time, took all rubbish/packaging with them. Great service!
Very polite and speedy service
Very polite and speedy service, two great lads.
10/10 experience
From first entering the store in Manchester, White City Retail Park to our sofa being delivered and assembled we have received amazing customer service. Soheb and Ryan arrived on time and built our sofa in record time. I was given a demonstration of how everything worked and everything was cleared away. Could not rate Furniture Village higher and will always recommend to family and friends. Thank you!
Paul & Tom were very efficient… brought…
Paul & Tom were very efficient… brought in the sofa and made sure it was working - love the sofa and pouffe Thank You both very much ….
Paul and Tom were very friendly
Paul and Tom were very friendly, professional ,helpfull ,nothing was to much trouble.
Professional service
The delivery of my couch was here at the time quoted and was delivered into the house through a tight and difficult route by two very pleasant and professional men, top class service , thanks
Paul and Tom were very professional
Paul and Tom were very professional. The delivery was first of the day, they called to let me know they were coming, were polite, carried it all in, assembled our new sofa, checked it all worked and gave us the advice about our cover, and cleaned up everything afterwards. Can't fault them
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Nice furniture, ruined by poor customer service
Delivery was on time to the room I wanted and correct items delivered . Sadly they could not say when the fitters would be to assemble the items, so left with wrapped items in middle of room.
Now 18/7, Having telephoned Customer Services and visited Preston Store, they confirmed assembly should have been completed at delivery.
Have received no apology, reason for non-assembly, or date of possible assembly, indeed made to feel I was the problem.
Having paid good money, it is quite depressing going to bed each night with cardboard boxes to look at.
Order Number 549635530
Tried to email, but not recognised
Tues assembled items myself, only took required was Allen key in the box, wardrobe was difficult as really needs two people to lift top onto bottom.
Weds 22, still no reply to any of my messages, went to Preston store, spoke to Matt the sales manager, he apologized and refunded the delivery charge.

Reply from Furniture Village - RFC Warrington
Was ok apart from damaging my skirting…
Was ok apart from damaging my skirting board driver said someone would come out to fix it hope so
Really friendly
Really friendly, set furniture up and placed in room. Couldn’t ask for more 😊
Considerate, efficient and polite
Paul and Tommy delivered and assembled our new table this morning.
They were friendly, efficient and considerate in their visit to us.
As with all the Furniture Village Home Delivery Specialists, they demonstrated good customer service and are a credit to the firm.
Great service today by 2 friendly…
Great service today by 2 friendly delivery guys. Good comunication and efficient. Thank you!
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