Furniture Village - Ruislip Reviews 

2,118
TrustScore 5 out of 5

4.8

Ruislip Retail Park, Victoria Road, HA4 0QE South Ruislip, GB


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Rated 5 out of 5 stars

We were greeted by Julie with warm smile. Introducing to many options of sofas. Going through many price rangers & answering all our doubts. We chose sofas & pricing discussed & still thought to pop... See more

Rated 5 out of 5 stars

We had an amazing experience with Mr Mithu Daswani. He was extremely informative whilst remaining patient with us throughout the whole process. I would highly recommend you speak to him at the South R... See more

Rated 5 out of 5 stars

This has a wide range of furnitures and I was able to choose my custom textile colour for sofa. Essa was supportive and informed us about the special offers and available finance, helped us to buy e... See more

Rated 5 out of 5 stars

Milan was so lovely, attentive and answered every question we had. He gave us space to consider our options which is so important and he ensured every family member felt included in the decision &... See more


Company details


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  • Ruislip Retail Park, Victoria Road, HA4 0QE, South Ruislip, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,118)

64,898 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience at Furniture…

Fantastic experience at Furniture Village in Ruislip. Had a brilliant salesman (Rajesh) who was very knowledgeable and informative. Excellent deal with unexpected discounts (always a bonus). Very, very happy with the service.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at…

I had a fantastic experience at Furniture Village Ruislip. The staff were extremely helpful, friendly, and patient throughout my visit. A special mention to Ranjit Virdi, who helped us a lot and went above and beyond to guide us through our choices. He gave excellent advice without any pressure and made the whole experience very smooth and stress-free.
The showroom was well organised with a great range of high-quality furniture. We’re really happy with our purchase and would definitely recommend this store to anyone looking for great service and quality furniture.

June 25, 2026
Rated 5 out of 5 stars

Ash (South Ruislip) was a great…

Ash (South Ruislip) was a great assistant, listened to our requirement and provided the best advice on the products that suited our budget. Ask was not pushy trying to oversell was very knowledgeable, highly recommend.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience shopping

Had a wonderful experience shopping at Furniture Village with the help of Rajesh – he really helped us understand the difference between the mattresses and the best options based on what we were looking for. Thank you!

June 6, 2026
Unprompted review
Rated 2 out of 5 stars

Sales rep assured us they were selling…

Sales rep assured us they were selling me a standard single mattress 6 ft. However it turned out to be a 6 ft 3 inch mattress even though we had said the mattress looked quite big for our bed and on their system it said 6 ft 3 inch. To which they said it was an error and was actually 6 ft. Now we have an overhanging mattress for our bed.

February 2, 2026
Unprompted review
Furniture Village - Ruislip logo

Reply from Furniture Village - Ruislip

Good Afternoon,

Thank you for your review. We appreciate you sharing your experience regarding the mattress size discrepancy. We understand your frustration with the overhanging mattress and are reviewing this internally to prevent similar issues. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 1 out of 5 stars

Terrible customer service bought sofa…

Terrible customer service bought sofa now collapsing n they don’t want to know

June 5, 2026
Unprompted review
Furniture Village - Ruislip logo

Reply from Furniture Village - Ruislip

Good Afternoon,

Thank you for your review. We regret to hear of your experience. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Great Customer Experience

Rajesh was extremely helpful during our visit today. We came in looking for a mattress and he took the time to understand our requirements, explain the different options clearly, and answer all our questions without any pressure. His knowledge, patience, and professional approach made the decision much easier for us. We really appreciated his assistance and excellent customer service. Thank you, Rajesh!

June 4, 2026
Unprompted review

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