Furniture Village - Ruislip Reviews 

2,116
TrustScore 5 out of 5

4.8

Ruislip Retail Park, Victoria Road, HA4 0QE South Ruislip, GB


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Rated 5 out of 5 stars

We were greeted by Julie with warm smile. Introducing to many options of sofas. Going through many price rangers & answering all our doubts. We chose sofas & pricing discussed & still thought to pop... See more

Rated 5 out of 5 stars

We had an amazing experience with Mr Mithu Daswani. He was extremely informative whilst remaining patient with us throughout the whole process. I would highly recommend you speak to him at the South R... See more

Rated 5 out of 5 stars

This has a wide range of furnitures and I was able to choose my custom textile colour for sofa. Essa was supportive and informed us about the special offers and available finance, helped us to buy e... See more

Rated 5 out of 5 stars

Milan was so lovely, attentive and answered every question we had. He gave us space to consider our options which is so important and he ensured every family member felt included in the decision &... See more


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  • Ruislip Retail Park, Victoria Road, HA4 0QE, South Ruislip, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,116)

64,585 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The salesman was friendly, helpful, and gave great suggestions without any pressure. Communication and service throughout were spectacular.

The delivery team were also extremely professional and polite. They assembled all the chairs, placed everything carefully in the room, and took away all the packaging afterwards.

A truly first-class experience — thank you very much. We’re looking forward to enjoying our new furniture!

May 31, 2026
Rated 5 out of 5 stars

Excellent service from Rajesh Reddy

Excellent service from Rajesh Reddy. We visited him twice before placing our order, and on both occasions he was extremely knowledgeable, reassuring, and professional. He took the time to answer all our questions and made the whole experience very comfortable and enjoyable.

We will definitely be recommending Rajesh to our family and friends whenever they need new furniture. Thank you again!

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the service from…

Very disappointed with the service from Furniture Village. Our living room sofa was delivered on 02/05, but parts were missing from the order. It has now been over a month and the issue is still not sorted. Poor customer service and very frustrating experience.

May 2, 2026
Unprompted review
Furniture Village - Ruislip logo

Reply from Furniture Village - Ruislip

Good Morning,

Thank you for your feedback. We are truly sorry to hear about the missing parts and the delay in resolving this. Please email your order number, full name and billing address to myexperience@furniturevillage.co.uk and we will be happy to help.

Kind regards,
Shanice

Rated 5 out of 5 stars

MIlin Parekh who served us was Great

MIlin Parekh who served us was excellent, nothing was to much problem for him, showed as many options and helped us in making on our purchase of dinning chairs.
We will certainly be visiting the store again and hope MIlin is available to serve us.
Thank you Milini.

May 25, 2026
Rated 5 out of 5 stars

great help from Rajesh

great help from Rajesh! he really took out his time to curate all of the furniture ideas for us and was very patient. thank you so much for guiding us :)

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and patient customer service

My requirements were VERY specific for a leather sofa suite. Rajesh Reddy welcomed me and worked patiently and diligently to root out what I wanted. And finally we were successful.
Having searched online I was concerned that the ranges I rated would not be available to test in store but I was wrong.
Thank you Furniture Village snd Rajesh.

May 22, 2026
Rated 5 out of 5 stars

Just to furniture village South…

Just to furniture village South Ruislip. We knew what we wanted to look at and was served by Milan Parekh. Milan was extremely courteous and knowledgeable about all his product. He spent plenty of time with overviewing what we were looking at. The whole experience was pleasant without being pushy. Can’t thank Milan enough for his support throughout.
Thank you so much.

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

Dining room

Went into showroom in Ruislip, looking for a new suite in the future. The store was easy to negotiate and found myself upstairs. Saw a dining table and chairs, came home to Bicester and showed dining room table and chairs to wife, so with her agreement I went on website and purchased it. The guy in Ruislip was very informative about the suite and so I will consider taking wife in to see it in future..Essa Salah was very polite and very informative.

May 20, 2026
Rated 5 out of 5 stars

We recently visited Furniture Village…

We recently visited Furniture Village after a friend recommended we take a look around and get some ideas. We didn’t expect to make a purchase straight away, but I wanted to specify about Milan who completely changed our experience. He was incredibly patient and took the time to explain every piece of furniture we were interested in, in great detail. Thanks to him, we learned so much about the latest furniture technology, features, and functionalities available today.
His knowledge, patience, and excellent customer service gave us the confidence to purchase our couch from Furniture Village.

We looked around a wide range of very good classic furniture and we were impressed by the quality of all products available. It’s very impressive

We truly appreciate the effort Milan put into helping us, amd we are very happy with the couch we purchased ,we will definitely return to Furniture Village in the future and recommend it to others as well.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Paul Heer - Ruislip

We went to Furniture Village not entirely sure what we wanted, which is a dangerous state to be in when surrounded by sofas. Paul Heer at the Ruislip branch somehow steered us to the right one without us feeling like we'd been sold anything. No hovering, no clipboard, no fake urgency about a sale ending Sunday. Just a bloke who clearly knows his sofas and lets you figure it out at your own pace. Rare. Five stars!

May 16, 2026
Unprompted review

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