This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse un... See more
Location
Switch locationDrakehouse Retail Park, S20 7JJ Sheffield, GB
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See what reviewers are saying
Overall a very good selection of dining room tables that we were looking for. Salesman was very helpful in explaining how extension tables worked. It would have been more professional of him... See more
Jonathan at Crystal Peaks is very committed, professional & helpful. We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks.... See more
On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rus... See more
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Drakehouse Retail Park, S20 7JJ, Sheffield, United Kingdom
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Nickie was very helpful and…
Nickie was very helpful and understanding. I await a response with regards my table.
Saturday shopping
Jez was very helpful I look forward to my delivery.
Sad day for furniture village
Lovely people sheffield shop, I even gave jonathan a great review..
But now the delivery of my mattress and pillow, o sorry no pillow arrived he tells me.
Driver is in back of van so young lad says can you help me up stairs with mattress..
I sign for delivery and off they go.
So I phone Sheffield branch I them I'm not happy.
My son has a wardrobe ordered and I said make sure you don't help with wardrobe as they are idle people..
Experience at Furniture Village
The salesman was very helpful giving us information etc. also he was so patient while we was trying to make a decision on which sofa to buy. We was happy with our purchase and the price.
Jez was on his toes
Jez was on his toes, initial acknowledgement and introduction.
Left us to it, multi check backs.
And then he knew his time had come to close a deal.
Excellent manner, professional and personable.
Lovely customer service
Lovely customer service. Excellent knowledge on the beds. Not pushy. He gave us plenty of time to look round a make a decision. Would highly recommend.
No pushy salesmen easy to view always…
No pushy salesmen easy to view always there if any questions highly recommend all round nice experience
Very polite and respectful delivery
Very polite and respectful delivery staff.
Updated us twice as to how long they would be.
On arrival they rolled a long mat over our very light carpets. However, the weather was dry and the mat was not really needed but the respect and thought was appreciated.
They delivered us a heavy double bed mattress and even took it upstairs to the bedroom that it was purchased for.
Excellent service !
Brilliant
Hi, no pestering, allowed to browse at our leisure. Thank you to Jez who sold us a lovely sofa. Answered all the questions we asked. Thank you.
Very friendly service and very…
Very friendly service and very sufficient. Jez Groom advised us on everything we need to know and was extremely polite. We ordered the setee with Jez with ease and Jez was not pushy. Very happy with the service.
What made my experience so great was…
What made my experience so great was the excellent and efficient customer service that I received from Jez.
Very helpful but not overwhelming
Very helpful but not overwhelming. Was given good solid advice
Sofa buying without the hassle
No hassle. Left us to browse. Craig answered our questions and then left us alone to continue browsing. When we were ready to buy he was extremely helpful and gave us all the information we needed.
Brilliantly place to shop furniture.
Brilliantly place to shop furniture.
Jonathan was lovely and polite and really helpful..
Wardrobe and mattress and quickly dealt with
Showroom is appealing staff friendly
Showroom is appealing, staff were available but not intrusive. They gave information and space for decisions / choices to be made. ( thanks Omar). It was a relaxed interaction .
Customer service
Just good customer service. Made to feel very comfortable, able to browse without having pushy salesmen around you.
I bought my sofas from there and was pleased with the service and quality of the goods
Hope the delivery will be as good this time.
Thank you.
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