Furniture Village - Southampton Reviews 

Helpful staff great choice good value

Nice customer relations, friendly staff.

Alex was excellent, welcoming not in your face but there to answer any questions

David was very helpful in explaining every thing, we will shop at Furniture Village again.

Victoria was friendly and helpful through the whole process. We visited the Southampton store a few times before making our purchase and Victoria was always happy to help us. Her involvement made the experience fun. She had good knowledge of the products and the purchasing process was quick with no fuss.
The delivery guys were great, Brendon and Joe, even helped us out with our old sofa.
We love our new sofas, the quality is excellent and they look lovely in our home.

Great experience from start to finish! Ray in the Southampton store was really helpful and not at all pushy, allowing us to put a refundable deposit down on an ex display Athena table and chairs set so that we could go home and measure our space before committing.
The table and chairs were delivered by Luke and Rich less than a week after we bought them. They were polite and helpful, quickly reassembling the table and ensuring we were happy with everything. A perfect fit in our ding room!

Great help from Bill but not too much pressure

Good service. Friendly and helpful.
Good range of beds available at reasonable prices.

Mark was excellent. Gave us plenty of time to decide between various options without pressure. Chased up delivery dates in real time. A relaxing experience. Will definitely use Furniture Village Southampton again

Love my new settee so comfortable and love that it’s a recliner too

Customer service agent Khadija dealt with an issue that I had been trying to resolve with the retailer for a couple of weeks. She went out of her way to seek further advice and immediately actioned what was agreed. Very efficiently sorted out.

David, who helped us choose a mattress was simply superb. He not only had knowledge about the product but also about the company too. He listened, advised, suggested and was superbly helpful.
10/10 all round.

I wasn’t pounced on when I entered the store which was refreshing. David the salesman let me look around in my own time and only approached me once I had viewed the furniture. He was very friendly and helpful and even moved chairs to other dining tables so I could get the right look.

Absolutely lovey shop has everything you could wish for, After browsing round, a member of staff Grant supported us as he spent quite a bit of time with us going through quality of products and showing us various heights, excellent customer service will definitely be back to shop

Excellent careful customer service
Good products
Speedy delivery times

I rang customer services to give an update. I spoke with Mariyah, who was polite and professional. Mariyah made notes and confirmed out discussion by immediate return of email. Great service.

Very knowledgeable salesman, not pushy just great service.
Delivery guys were 1st class, highly recommend.

Mr Raymond Lord was incredible friendly and helpful, really took the time to explain our options to us and help us find the best fit for our flat. Very happy with our purchase and look forward to having it delivered. Thank you :)

The saleswoman was Neelam, the service she provided was second to none. We came in to just look, but she provided all the info that we needed to help us make a purchase, her manner was very personable and friendly.