Furniture Village - Straiton Reviews 

Very happy with our dining table and chairs fantastic quality

I only gave 1 star as zero wasn't an option, I've waited since January 2025 until today 12th of March 26 with no help whatsoever from Mike or his staff, please avoid these charlatans

Rodger was so helpful and wasn't pushy at all in the slightest. He was able to design a suite that would fit into the limited space we have in our sitting room.

Professional and knowledgeable. Highly recommend. Roger was fantastic

Great product and it looks good. Special thanks to Mr. Singh.. he has been brilliant as a sales man and had recommended excellent wardrobe. I would recommend to look out for him while visiting the store. Store has great collection of furniture and products are of quality.

Great. Staff were helpful and gave us space to explore. The homemade freshly cooked cookies were a nice touch. Robert Moss was our helper. He did a great job. Thanks

Andrew was brilliant, great service, extremely knowledgeable. We’d been looking for a while. Definitely recommend. Thanks again! 👍

Roger Singh was exceptionally helpful during our visit, he was extremely knowledgeable about the settees we were interested in. Would definitely recommend a visit to Furniture Village at Straiton.

Very relaxed experience. Lovely approachable staff who were happy to help and explain. Cannot wait until my purchase is delivered

Everything they said was true - much different experience to the previous furniture retailer we went to so we’d be happy to shop with FV again. The showroom had more sales people than customers the day we went, but it was nice as you didn’t have to hunt for someone to help you with your questions. The sales woman we had was helpful and friendly. It felt very relaxed. A positive experience overall.

A very polite and pleasantly professional sailes lady. Who had a naturally nice manner with no pressure to buy.

Exceptionally knowledgeable about the products. Straightforward polite manner.

We had a great experience at Furniture Village in Straiton, outside of Edinburgh. Tom was friendly, helpful, patient, and gave us some good advice. Very excited for our new bed to arrive in a couple of months! Would recommend!

We had a lovely experience, our salesman Jordan was so helpful and knowledgeable, so friendly made us feel so welcome and comfortable lovely guy

We arrived about 15 minutes before closing time, yet Gary was incredibly accommodating. He provided excellent support with a very quick turnaround, and we had a great conversation throughout. Really impressed with the service — thank you, Gary!

Furniture Village went above and beyond to help us find our prefect addition to our home. Brian especially was exceptional. His knowledge, support and friendly manner made the experience easy and enjoyable. Highly recommend.

I felt really at ease in the store, a good sales team who are friendly, personable and I didn’t feel pressured or rushed to make a decision. In fact we left to have a think, and returned to purchase on the weekend. That speaks volumes and about Andrew in particular who we dealt with. And of course I’ve a lovely sofa coming that I can’t wait to share it with the family and dogs.

Helped us in choice of settee and chairs together with explaining delivery and building of the furniture and the disposal of our own furniture

Smooth navigation of site able to buy the Vienna Laura Ashley side light, added bonus in the sale.