Furniture Village - Tamworth Reviews 

1,971
TrustScore 5 out of 5

4.9

Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience. David was lovely and so helpful…lots of knowledge and explained everything to us. We knew which sofa we wanted and he didn’t pressure us into picking a different one (as some other... See more

Rated 5 out of 5 stars

We came into the store to have a look as we had been thinking of replacing our bed. No one immediately came to us which was fantastic, Akram came over after a while and made us feel relaxed with no se... See more

Rated 4 out of 5 stars

Excellent service from FV Tamworth. I’ve ordered a wardrobe, chest of drawers and a bedside table and Matt talked me through everything. Only wish I’d had the £50 off introductory email before I went... See more

Rated 5 out of 5 stars

We visited Furniture Village Tamworth today, and was greeted by a gentleman named David Gillet, who made us very welcome, told us about the suite we looking at. It was an absolute pleasure meeting... See more


Company details


Contact info

  • Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,971)

64,418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. David was lovely and so helpful…lots of knowledge and explained everything to us. We knew which sofa we wanted and he didn’t pressure us into picking a different one (as some other shops do). We cannot wait for our new sofa to arrive now!
Thanks David
Ian, Nichola and Delilah

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We came into the store to have a look as we had been thinking of replacing our bed. No one immediately came to us which was fantastic, Akram came over after a while and made us feel relaxed with no selling pressure, after hearing what we were after he explained clearly which beds to look at, once we had decided on the one he then explained the differences in the mattresses. Again no full on sales pitches which is exactly what we wanted. The whole process was easy with a relaxed atmosphere. Akram Ahmed was a really nice guy he made us feel heard, we had a laugh, the overall experience was brilliant. Thank you

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village Tamworth…

We made several visits to furniture village before making our purchase and the staff (Akram and Tony) were very knowledgable and helpful. They answered any questions we had, but also gave us space to browse and consider our options. The service was excellent and we would definitely recommend them.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

We visited Furniture Village Tamworth…

We visited Furniture Village Tamworth today, and was greeted by a gentleman named David Gillet, who made us very welcome, told us about the suite we looking at. It was an absolute pleasure meeting and dealing wth him, we would recommend anyone who is looking for
Furniture to ask for David for help in what they are looking for.
Thank you David.

September 9, 2026
Unprompted review
Rated 4 out of 5 stars

Donna in Customer Service

Donna was exceptional in Customer Services, listened attentively and dealt with our issue immediately providing a resolution. I have only scored 4 instead of 5 due to inconvenience caused by the store.

September 8, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service from FV Tamworth

Excellent service from FV Tamworth. I’ve ordered a wardrobe, chest of drawers and a bedside table and Matt talked me through everything. Only wish I’d had the £50 off introductory email before I went shopping!
Not yet been delivered but I’ll post on that later.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Matt introduced himself when we entered and answered all of our enquiries, we chose which suite we liked and then sat to the desk with a coffee and both myself and june felt really comfortable, would certainly return.

September 5, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. David Gillett made us feel welcome and comfortable. We would have no hesitation in recommending him and Furniture Village to anyone. Thank you

September 6, 2026
Rated 5 out of 5 stars

Great service…..

Was left to browse without any pressure from sales staff but were available to answer any questions.
Had a good range of homeware and the store was clean and bright.
The service from the sales staff were very helpful, friendly and knowledgeable.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Matt stayed behind past closing was…

Matt stayed behind past closing was very knowledgeable with the products and patient with offering alternative choices for our daughter, who was looking for a range of bedroom furniture. He has a very professional manner and clearly has valuable experience to offer the company.

September 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look