Great experience. David was lovely and so helpful…lots of knowledge and explained everything to us. We knew which sofa we wanted and he didn’t pressure us into picking a different one (as some other... See more
Location
Switch locationCardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB
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See what reviewers are saying
We came into the store to have a look as we had been thinking of replacing our bed. No one immediately came to us which was fantastic, Akram came over after a while and made us feel relaxed with no se... See more
Excellent service from FV Tamworth. I’ve ordered a wardrobe, chest of drawers and a bedside table and Matt talked me through everything. Only wish I’d had the £50 off introductory email before I went... See more
We visited Furniture Village Tamworth today, and was greeted by a gentleman named David Gillet, who made us very welcome, told us about the suite we looking at. It was an absolute pleasure meeting... See more
Company details
Contact info
Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom
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It went really well due to the…
It went really well due to the outstanding service no problems
Great service and very professional
Great service and very professional. Not pressured into making any purchase. Made us feel welcome in store and offered great advice.
Had a nice mooch around the Tamworth…
Had a nice mooch around the Tamworth store. Staff around saying hello etc but not butting until it was obvious I was a little bit bewildered and was rescued by Gary who explained everything in a very non pushy way. Purchase completed in a very relaxed manner which is just how I like it - thank you Gary Riley
What a fantastic sales man Akram
What a fantastic sales man Akram was we felt no pressure in to buying anything he was very helpful and knowledgeable he helped use choose the right mattress for use thank you very much and a good price as well
Well presented store
Well presented store, very sociable staff. Very impressed with Matt Basden, wasn’t pushy, knew his stock, obliging, nothing too much trouble. Will be back to purchase other things. Loved the cookies
Very knowledgeable staff
Just browsing for a bed and the sales assistant was able to advise us as to different options available to us.
Looking to buy a pillow today, again, we were advised of the various options.
Very knowledgeable staff member (David) and a variety of items to look at and try in store.
A Real Asset to the Team
We’ve had the pleasure of dealing with David Gillett on a couple of occasions while deciding which table to choose, and we honestly couldn’t have asked for better service.
David was incredibly helpful, knowledgeable and, importantly, never pushy. He gave us the space and time to take things at our own pace and make the decision that felt right for us. His approach made the whole experience relaxed and enjoyable.
He’s a real asset to the company and a credit to the team.
Thanks again, David!
Veera & Clare
Great experience, good customer service
Good size store, lots of choice and options for furniture. We bought a dining table and chairs, and experienced great service from Steve, who supported us with great advice and guidance - but was never pushy or trying to hard sell. He gave us time and space, as well as giving us options to consider around chairs to match the tables. There was no pressured up selling or rush to make the sale.
We would definitely return to buy from here again.
Great service from Mark
Great service from Mark. Helpful and friendly. No pushy sales like some places!
Gary was great from our first…
Gary was great from our first introduction would high recommend
Excellent customer service really…
Excellent customer service really friendly and helpful with products.
Matt Basden helped with our purchase today.
Happy customer
We brought a lot of furniture we had a lot of help Matt Basden he helped us with our bedroom furniture and new three piece thanks matt
Brilliant service well recommend
Brilliant service well recommend, definitely be buying more furniture in the future
Steve was brilliant
Mat is a very nice and helpful person…
Mat is a very nice and helpful person and would definitely recommend and would always use furniture village what a great guy
What a lovely experience
What a lovely experience. Very knowledgeable about beds. Thankyou Gary.
Very pleasant staff!
Went to pay balance for order. Very pleased to meet same member of staff, Matt Basden. Very professional but also very personable. Thank you for making the whole experience enjoyable and entertaining from selecting to full payment. Would definitely recommend to others.
Excellent Guidance and Outstanding Customer Service
I would like to thank Gary (his colleague) from Furniture Village Tamworth for excellent help and guidance in selecting our ceramic top dining table and matching chairs. He is very experienced, knowledgeable, patient, and took the time to understand our requirements before recommending suitable options. His expertise in explaining the features, quality, and benefits of different tables made the decision process much easier. He provided exceptional customer service throughout and ensured we felt confident in our purchase. I would highly recommend them to anyone looking for furniture advice and a seamless buying experience.
Great professional service received…
Great professional service received from David when buying our new sofa. He was very attentive but did not pressure us. He was most patient and gave us all the relevant information so we could make an informed decision and made the process so easy.
Really looking forward to the delivery of our sofa and would not hesitate to recommend.
Delivery service
just had our kings size bed delivered from furniture village, Ryan and Keiron delivered it and assembled it with professionalism, and respect for our property they were very friendly and polite and kept me informed with delivery would definitely recommend furniture village.
The sales representatives Matt and…
The sales representatives Matt and David were both very friendly, knowledgeable and helpful. the whole experience was easy.
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