Furniture Village - Tamworth Reviews 

1,980
TrustScore 5 out of 5

4.9

Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB


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Rated 5 out of 5 stars

Great experience. David was lovely and so helpful…lots of knowledge and explained everything to us. We knew which sofa we wanted and he didn’t pressure us into picking a different one (as some other... See more

Rated 5 out of 5 stars

We came into the store to have a look as we had been thinking of replacing our bed. No one immediately came to us which was fantastic, Akram came over after a while and made us feel relaxed with no se... See more

Rated 4 out of 5 stars

Excellent service from FV Tamworth. I’ve ordered a wardrobe, chest of drawers and a bedside table and Matt talked me through everything. Only wish I’d had the £50 off introductory email before I went... See more

Rated 5 out of 5 stars

We visited Furniture Village Tamworth today, and was greeted by a gentleman named David Gillet, who made us very welcome, told us about the suite we looking at. It was an absolute pleasure meeting... See more


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  • Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,980)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a nice mooch around the Tamworth…

Had a nice mooch around the Tamworth store. Staff around saying hello etc but not butting until it was obvious I was a little bit bewildered and was rescued by Gary who explained everything in a very non pushy way. Purchase completed in a very relaxed manner which is just how I like it - thank you Gary Riley

August 30, 2026
Rated 5 out of 5 stars

What a fantastic sales man Akram

What a fantastic sales man Akram was we felt no pressure in to buying anything he was very helpful and knowledgeable he helped use choose the right mattress for use thank you very much and a good price as well

August 30, 2026
Rated 5 out of 5 stars

Well presented store

Well presented store, very sociable staff. Very impressed with Matt Basden, wasn’t pushy, knew his stock, obliging, nothing too much trouble. Will be back to purchase other things. Loved the cookies

August 30, 2026
Rated 5 out of 5 stars

Very knowledgeable staff

Just browsing for a bed and the sales assistant was able to advise us as to different options available to us.

Looking to buy a pillow today, again, we were advised of the various options.

Very knowledgeable staff member (David) and a variety of items to look at and try in store.

August 30, 2026
Rated 5 out of 5 stars

A Real Asset to the Team

We’ve had the pleasure of dealing with David Gillett on a couple of occasions while deciding which table to choose, and we honestly couldn’t have asked for better service.
David was incredibly helpful, knowledgeable and, importantly, never pushy. He gave us the space and time to take things at our own pace and make the decision that felt right for us. His approach made the whole experience relaxed and enjoyable.
He’s a real asset to the company and a credit to the team.
Thanks again, David!
Veera & Clare

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, good customer service

Good size store, lots of choice and options for furniture. We bought a dining table and chairs, and experienced great service from Steve, who supported us with great advice and guidance - but was never pushy or trying to hard sell. He gave us time and space, as well as giving us options to consider around chairs to match the tables. There was no pressured up selling or rush to make the sale.

We would definitely return to buy from here again.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

We brought a lot of furniture we had a lot of help Matt Basden he helped us with our bedroom furniture and new three piece thanks matt

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleasant staff!

Went to pay balance for order. Very pleased to meet same member of staff, Matt Basden. Very professional but also very personable. Thank you for making the whole experience enjoyable and entertaining from selecting to full payment. Would definitely recommend to others.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Guidance and Outstanding Customer Service

I would like to thank Gary (his colleague) from Furniture Village Tamworth for excellent help and guidance in selecting our ceramic top dining table and matching chairs. He is very experienced, knowledgeable, patient, and took the time to understand our requirements before recommending suitable options. His expertise in explaining the features, quality, and benefits of different tables made the decision process much easier. He provided exceptional customer service throughout and ensured we felt confident in our purchase. I would highly recommend them to anyone looking for furniture advice and a seamless buying experience.

August 28, 2026
Rated 5 out of 5 stars

Great professional service received…

Great professional service received from David when buying our new sofa. He was very attentive but did not pressure us. He was most patient and gave us all the relevant information so we could make an informed decision and made the process so easy.
Really looking forward to the delivery of our sofa and would not hesitate to recommend.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service

just had our kings size bed delivered from furniture village, Ryan and Keiron delivered it and assembled it with professionalism, and respect for our property they were very friendly and polite and kept me informed with delivery would definitely recommend furniture village.

August 26, 2026
Unprompted review

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