Sales person available but not intruding on our discussions. Very knowledgeable and able to check details and inform us quickly to help with our decision. Pointed out key points to consider eg wardro... See more
Location
Switch locationCardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB
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See what reviewers are saying
After only going out to buy a sausage roll we ended up in furniture village to check out there sofa’s.After not being pressurised and able to at our leisure sales person DAVID asked if could advise us... See more
Sales Assistant Gary Riley served us and he was excellent. Had good product knowledge and was thorough and answered all of our queries. We went into the store on Friday just to kill time but spotted... See more
Excellent service from Steve Waterhouse For the past six years, we’ve bought all our sofas and dining room tables from Steve Waterhouse, and he has always looked after us extremely well. Steve... See more
Company details
Contact info
Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom
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Managed to find our perfect sofa with…
Managed to find our perfect sofa with the help of Matt Basden. Thank you so much!
Great overall experience
Great overall experience, a big shout out to Matt Basden for his excellent customer service.
David - Thanks a bunch!
A great experience! David was fab from start to finish. It’s really easy to feel like you’re being pestered to buy in these kind of shops because we know it’s all about the sales but Dave was professional, patient (we may have changed our minds quite a few times) and looked after us really well. After a few laughs, a couple of hot drinks and the best oat and raisin cookies I think we have ever had, David helped us secure the purchase and delivery of our new sofa and armchair. He was also great with our little boy who attended our first appointment with us and he recommended a carpet supplier who we have chosen to use!
Matt was brilliant great customer…
Matt was brilliant great customer service highly recomend
Matt was great help no pressure selling…
Matt was great help no pressure selling was able to answer my questions on what fabric and colours look forward to receiving my sofas
Excellent all round experience at FV
Excellent all round experience at FV. Craig Arrowsmith was superb - informative, helpful, and not too pushy.
Matt Basden was really helpful
Matt Basden was really helpful , gave him my list of what I wanted from a sofa and quickly identified the perfect one.
Thank you
Very helpful sales assistant
Great service Craig was very nice and…
Great service Craig was very nice and helpful with no sales pressure. Found exactly what we were looking for.
An amazing experience and we bought a…
An amazing experience and we bought a beautiful sofa which we are very happy with. We was offered drinks and a cookie. David Gillett thank you
Very informative sales guy👍
The sales guy was very polite, knew his products and not too pushy.
Done us a great deal as we were due to purchase last Bank Holiday but got called out to work, honoured the same deal.
David G was really informative
David G was really informative and helpful. We had been looking for a sofa for a while and put up with thousands of questions. He was very clear and helpful with the process.
Thank you David.
Great experience
Great experience. David was lovely and so helpful…lots of knowledge and explained everything to us. We knew which sofa we wanted and he didn’t pressure us into picking a different one (as some other shops do). We cannot wait for our new sofa to arrive now!
Thanks David
Ian, Nichola and Delilah
Great experience
We came into the store to have a look as we had been thinking of replacing our bed. No one immediately came to us which was fantastic, Akram came over after a while and made us feel relaxed with no selling pressure, after hearing what we were after he explained clearly which beds to look at, once we had decided on the one he then explained the differences in the mattresses. Again no full on sales pitches which is exactly what we wanted. The whole process was easy with a relaxed atmosphere. Akram Ahmed was a really nice guy he made us feel heard, we had a laugh, the overall experience was brilliant. Thank you
Furniture Village Tamworth…
We made several visits to furniture village before making our purchase and the staff (Akram and Tony) were very knowledgable and helpful. They answered any questions we had, but also gave us space to browse and consider our options. The service was excellent and we would definitely recommend them.
We visited Furniture Village Tamworth…
We visited Furniture Village Tamworth today, and was greeted by a gentleman named David Gillet, who made us very welcome, told us about the suite we looking at. It was an absolute pleasure meeting and dealing wth him, we would recommend anyone who is looking for
Furniture to ask for David for help in what they are looking for.
Thank you David.
Very attentive and helpful customer…
Very attentive and helpful customer service. We were very impressed by the range and quality of sofas on offer.
Gary was very helpful great price good…
Gary was very helpful great price good customer service
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