Furniture Village - Tamworth Reviews 

2,045
•
TrustScore 5 out of 5

4.9

Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB

•

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Rated 5 out of 5 stars

Sales person available but not intruding on our discussions. Very knowledgeable and able to check details and inform us quickly to help with our decision. Pointed out key points to consider eg wardro... See more

Rated 5 out of 5 stars

After only going out to buy a sausage roll we ended up in furniture village to check out there sofa’s.After not being pressurised and able to at our leisure sales person DAVID asked if could advise us... See more

Rated 5 out of 5 stars

Sales Assistant Gary Riley served us and he was excellent. Had good product knowledge and was thorough and answered all of our queries. We went into the store on Friday just to kill time but spotted... See more

Rated 5 out of 5 stars

Excellent service from Steve Waterhouse For the past six years, we’ve bought all our sofas and dining room tables from Steve Waterhouse, and he has always looked after us extremely well. Steve... See more


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  • Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,045)

66,133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, polite and attentive service with a smile. Wide variety of products and furniture. We were happy to spend more than we had originally planned. Thank you for the experience.

August 31, 2026
Rated 5 out of 5 stars

Great furniture , lovely staff

We Came In and had a good look around . Absolutely not pressure from sales team but there if you needed them. Not pushing at all which people prefer than meeting you at the door. Spoken a great chap called Craig. Actually went in 3 times before we brought and Craig was so helpful and good advice was given .

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Thanks Matt for looking after us so well. Great welcome, gave us space to look, chat and choose and where there to help and made the whole experience great.

August 31, 2026
Rated 5 out of 5 stars

Had a nice mooch around the Tamworth…

Had a nice mooch around the Tamworth store. Staff around saying hello etc but not butting until it was obvious I was a little bit bewildered and was rescued by Gary who explained everything in a very non pushy way. Purchase completed in a very relaxed manner which is just how I like it - thank you Gary Riley

August 30, 2026
Rated 5 out of 5 stars

What a fantastic sales man Akram

What a fantastic sales man Akram was we felt no pressure in to buying anything he was very helpful and knowledgeable he helped use choose the right mattress for use thank you very much and a good price as well

August 30, 2026
Rated 5 out of 5 stars

Well presented store

Well presented store, very sociable staff. Very impressed with Matt Basden, wasn’t pushy, knew his stock, obliging, nothing too much trouble. Will be back to purchase other things. Loved the cookies

August 30, 2026
Rated 5 out of 5 stars

Very knowledgeable staff

Just browsing for a bed and the sales assistant was able to advise us as to different options available to us.

Looking to buy a pillow today, again, we were advised of the various options.

Very knowledgeable staff member (David) and a variety of items to look at and try in store.

August 30, 2026
Rated 5 out of 5 stars

A Real Asset to the Team

We’ve had the pleasure of dealing with David Gillett on a couple of occasions while deciding which table to choose, and we honestly couldn’t have asked for better service.
David was incredibly helpful, knowledgeable and, importantly, never pushy. He gave us the space and time to take things at our own pace and make the decision that felt right for us. His approach made the whole experience relaxed and enjoyable.
He’s a real asset to the company and a credit to the team.
Thanks again, David!
Veera & Clare

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, good customer service

Good size store, lots of choice and options for furniture. We bought a dining table and chairs, and experienced great service from Steve, who supported us with great advice and guidance - but was never pushy or trying to hard sell. He gave us time and space, as well as giving us options to consider around chairs to match the tables. There was no pressured up selling or rush to make the sale.

We would definitely return to buy from here again.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

We brought a lot of furniture we had a lot of help Matt Basden he helped us with our bedroom furniture and new three piece thanks matt

August 28, 2026
Unprompted review

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