Furniture Village - Tamworth Reviews 

2,045
•
TrustScore 5 out of 5

4.9

Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB

•

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Rated 5 out of 5 stars

Sales person available but not intruding on our discussions. Very knowledgeable and able to check details and inform us quickly to help with our decision. Pointed out key points to consider eg wardro... See more

Rated 5 out of 5 stars

After only going out to buy a sausage roll we ended up in furniture village to check out there sofa’s.After not being pressurised and able to at our leisure sales person DAVID asked if could advise us... See more

Rated 5 out of 5 stars

Sales Assistant Gary Riley served us and he was excellent. Had good product knowledge and was thorough and answered all of our queries. We went into the store on Friday just to kill time but spotted... See more

Rated 5 out of 5 stars

Fantastic service received at the Tamworth branch. Initially just went in to look but came out purchasing chairs, bar stools and a high back bench. Akram was very friendly and professional.


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  • Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,045)

66,133 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleasant staff!

Went to pay balance for order. Very pleased to meet same member of staff, Matt Basden. Very professional but also very personable. Thank you for making the whole experience enjoyable and entertaining from selecting to full payment. Would definitely recommend to others.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Guidance and Outstanding Customer Service

I would like to thank Gary (his colleague) from Furniture Village Tamworth for excellent help and guidance in selecting our ceramic top dining table and matching chairs. He is very experienced, knowledgeable, patient, and took the time to understand our requirements before recommending suitable options. His expertise in explaining the features, quality, and benefits of different tables made the decision process much easier. He provided exceptional customer service throughout and ensured we felt confident in our purchase. I would highly recommend them to anyone looking for furniture advice and a seamless buying experience.

August 28, 2026
Rated 5 out of 5 stars

Great professional service received…

Great professional service received from David when buying our new sofa. He was very attentive but did not pressure us. He was most patient and gave us all the relevant information so we could make an informed decision and made the process so easy.
Really looking forward to the delivery of our sofa and would not hesitate to recommend.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service

just had our kings size bed delivered from furniture village, Ryan and Keiron delivered it and assembled it with professionalism, and respect for our property they were very friendly and polite and kept me informed with delivery would definitely recommend furniture village.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Craig

Craig
Made us feel comfortable from as we walk in to walking out without any pressure to buy and very thorough with all we needed to know

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Matt was absolutely fantastic! He was very helpful, knowledgeable and took the time to understand exactly what we needed. He guided us in choosing the right mattress and bed for us without any pressure. Excellent customer service — highly recommended!

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

A warm welcome.

We have bought several items from Furniture Village in the past and always been impressed with the price and quality. Our latest visit to the Tamworth branch was for a new dining room set. We were allowed to wander round before being greeted by Akram. He was very pleasant, informative and best of all not pushy in any way. There is nothing worse than being pounced on by a salesman as soon as you enter a store and being subjected to the hard-sell. None of that here. Akram was extremely patient (you have to be with us) and we completed a sale with the minimum of fuss. Well done.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service!

Really great service!

Matt helped us with our sofa and was very friendly, helpful and knowledgeable. He took the time to answer all our questions and made the whole process of choosing and buying the sofa really easy and stress-free. We’re very happy with the service we received and would definitely recommend.

Thank you!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Akram

Thank you Akram, you were a great listener and an excellent sales man. Definitely a 5* score for you. We enjoyed being shown round your lovely show room and taking your advice. It was a big decision for us to make and with your help we are sure we have made the right one. Thank you so much.

August 24, 2026
Rated 5 out of 5 stars

Excellent experience with Matt

We had an excellent experience at Tamworth with Matt. We arrived with a vague idea of what we wanted and came back the next day to order our new table and chairs. Matt was very helpful and knowledgeable, giving us a really personalised and comfortable experience. He answered all of our questions and nothing was too much trouble to ensure we were satisfied with the table and chairs we wanted. It was a great experience and we hope to be back to seek his advice on future purchases for our home. Many thanks Matt for your time and effort!

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Craig - FV Tamworth

Just want to say a special thank you to Craig. Craig helped us this morning choose a suitable kitchen table, supporting our needs with our requirements and being very attentive. Craig was very knowledgable and gave us a lot of useful information. Huge thank you Craig!

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent 💯

Found exactly what I was looking for. Exceptional service from Gary who was knowledgeable, extremely helpful and very polite. Top class experience today

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful colleague

David Gillett was very helpful, knowledgeable and informative. He didn't hassle us and accommodated some furniture movement in store in order for us to make our decision. He is an excellent ambassador for your company.v

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

On moving to a new house with a blank…

On moving to a new house with a blank canvas Furniture Village had great options for our dining room furniture. On finding the set we liked Matt was fabulous with giving us great detail of the options of extending the table to cleaning & what could be put directly on table & not such as high temperatures. Great customer service with being polite, friendly & knowledgeable.

July 19, 2026
Unprompted review

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