Furniture Village - Taunton Reviews 

1,062
TrustScore 5 out of 5

4.8

Priory Fields Retail Park, TA1 1QS Taunton, GB


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Rated 5 out of 5 stars

Very attentive staff in the Taunton store and Tim was extremely helpful, obliging and knowledgeable about his job and the products. I’m really pleased with everything so far (no pun intended), and I a... See more

Rated 5 out of 5 stars

We had been looking at one of your sofa ranges for a few months and on going into the Taunton shop on Sunday and after speaking to Gary, we finally decided to go ahead and purchase it. Gary was extre... See more

Rated 5 out of 5 stars

Second time ordering from the Taunton store - first was last November when ordering sofas & footstool, second when ordering a dining table & chairs. Tim was excellent both times, helpful and friendly... See more

Rated 4 out of 5 stars

Kyle and Charlie and lavina - delivery was to wrong address but lavina/ Laura sorted it quickly and worked around my schedule by finding g a new delivery slot in time for me. Charlie snd Kyle were pat... See more


Company details


Contact info

  • Priory Fields Retail Park, TA1 1QS, Taunton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,062)

66,172 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 service and product

The sofa was delivered very quickly. The delivery team arrived with no fuss, although there are a set of steep steps which weren’t a problem. The assembly was incredibly quick (15 mins) start to finish. Excellent service, excellent product.
Thank you FV and Pete and Geoff👌

January 30, 2026
Unprompted review
Rated 2 out of 5 stars

My experiance was ok but the sales man…

My experiance was ok but the sales man was a bit ott and didnt realy seem to be listening to what i was saying ..just wanted the sale i think .i did purchuse a sofa but the experiance reminded me of buying a car from a showroom not a piece of furnture ,if that makes sence

I knocked it down to a 2 star after finding out my sofa has arrived with the wrong buttons in it .have them sorting it ..but went to speak to tim the sales man and he didnt seem to care at all and turned his back on me and walked off twxting on his phone ...i will get it sorted but do t expect yhe slaes man who sold it to give a toss once its deliverd this was taunton store

January 27, 2026
Rated 5 out of 5 stars

Furniture Village Tauntons

We have visited Furniture Village Taunton on several occasions and have purchased many items.
On our visit on Monday 26th Jan we found the staff helpful with regards to purchase and delivery

January 26, 2026
Rated 5 out of 5 stars

Buying a dining table shouldn't be this…

Buying a dining table should not be this much fun!
Michael Bygrave is a very good sales person; funny, warm, knowledgeable and extremely helpful.
We visited the Taunton store to browse, and left with a deposit paid on a rather lovely dining table and chairs! Well done Mike!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very good instore service

We were looked after by Marcus who was very patient and helpful with us.. gave us all the information we needed to make an informed choice...

January 24, 2026
Rated 5 out of 5 stars

The purchase and delivery was excellent.

The purchase was straightforward and I felt I was given good information to make an informed decision. The bed was delivered and assembled by Sancho and Kris. Shancho and Kris did an excellent job assembling the bed and placing it in the desired location. They were professional and courteous and explained everything that was required. These guys were a great advert for the company.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely purchases and great service

Friendly greeting on entering the store by an assistant. As I knew the sofa I was looking for, we were directed to the appropriate assistant, Tim. I cannot fault Tim's knowledge and helpfulness, and whilst we discussed options, etc, we were offered a delicious hot chocolate.
Tim was extremely diligent in explaining clearly all the necessary information regarding our purchases; and gave us all the time we needed to complete the sale. Lovely purchases and great service.

January 20, 2026
Rated 5 out of 5 stars

Only went into shop to browse

Only went into shop to browse saw a bed and 3 piece what we liked and we spent 45 minutes and did not get hassled by pushy sales people which is very important to me. My wife and I approached Michael Bygrave who was very polite and helpful and had a very good knowledge of products. Landed up making a purchase

January 16, 2026
Unprompted review

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