Furniture Village - Taunton Reviews 

Tim your sales consultant was extremely helpful in showing options and meeting our needs. We are really looking forward to getting new chair.

9I dealt with Chris Edwards and he provide very good service. Great customer service and knowledge about products and our previous order. Thank you

Visited the Taunton store looking for a rug for our lounge. We saw one we liked & were assisted by Lexi the sales assistant. She was extremely pleasant & knowledgeable. There was no high pressure salesmanship, we chose in our own time in what a very relaxing enviroment.
Well done Lexi you are a credit to Furniture Village.

We were made very welcome and our initial questions and enquiries answered expertly and fully including an initial 'tour' of furniture likely to be of interest to us. My wife and I were then left to look at items of interest including trying out chairs, measuring tables and discussing our preferences. Whenever we had a query, Chris was happy to provide full information then allowing us to continue our discussions. This continued for some 2 hours whilst we felt completely at ease, allowing us to make our choice. Having settled on a purchase we were given all the help we could have wished for. We are delighted with our purchase and grateful to Chris for his friendly courteous and patient way that he conducted our business. We will certainly recommend him and the store and will return with pleasure to discuss any future needs with him.

Gary in the Taunton store was very helpful, informative, friendly and knowledgeable.

Really pleased with the customer care we received today from Khadija who was really helpful

Chris Edwards was friendly knowledgeable efficient and highly professional without being intrusive an all round enjoyable shopping experience

On our visit to Taunton we called into Furniture Village and there was no sales pressure which is how things should be. Tim your salesman engaged in some banter with us and was knowledgeable on questions asked of him. Friendly and helpful.

Very friendly and proffessional.Chris was welcoming when we got into the shops greeting us with a smile .He offered to help without being asked and explained all we needed to know about the bed we wanted .We managed to get a ned within our budget with Chris's help .Thank you so much will recommend to my friwnds and collegues .

It was an Amazing experience with Chris at Taunton Furniture Village. We came to buy one sofa but ended up also buying a dining table and got them both for great value.

The showroom was bright and welcoming. We were met by a friendly Sales Consultant Tim at the Taunton branch, who immediately remembered our conversation on the phone the previous day. He was extremely helpful at suggesting which sofas we looked at after discussing are personal preferences. We felt no pressure and were impressed with the level of selection that was offered. We were happy to make a decision that day and came away happy with our choice.
The Company offer a great selection & variation on the furniture to suit personal choice. Looking forward to our delivery. Great service….and hot chocolate! Thanks Tim.

We went to buy a sofa suite and dining table and chairs.We were helped by a very nice man called Michael.He was very helpful,knowledgeable and chatty.He put both my wife and I at ease.No pushing and nothing was to much trouble

The consultant Tim was very helpful and kept me informed of my placing an order.

Good choice and a very pleasant experience walking around the large store. Seeing the furniture for real and not online means we can check colours and see the size.
Gary was great and gave advice when required and left us to think and discuss alone without being pushy. Looking forward to receiving our furniture soon.

Chris in the Taunton branch was amazing, spent hours showing us all the mattresses and was not pushy with his sale and we happily bought the right mattress that suited both os us. Thank you so much

Michael was very friendly and helpful. The store is dog friendly which was brilliant as the dog uses any furniture we have.looking forward to receiving the furniture now

The staff were so friendly and helpful and happy to let me browse.
They explained everything about my purchase very clearly.
Delivery was made clear and what they would do and what they wouldn’t.
Altogether a very good experience. Thank you ☺️

Helpful, welcoming, and made to feel we were the only people there, including the dog. Tim was excellent understood what I wanted/needed.

nice relaxed experience buying a new sofa today. Gary gave us space to consider what we were looking for and gave us an alternative which worked out to be the one we choose. Easy transaction.
Would recommend new seats at the consultation desk though, lets the sleek appearance of the shop down and makes me question what it’s like behind the scenes. Not a good feeling for where you part with your hard earned cash!

Adam, the advisor was knowledgeable and listened to what we were looking for, he had the perfect balance of being available without being over bearing.
The store had a wide range of choice for what we were looking for.