Furniture Village - Taunton Reviews 

1,051
TrustScore 5 out of 5

4.8

Priory Fields Retail Park, TA1 1QS Taunton, GB


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Rated 4 out of 5 stars

Kyle and Charlie and lavina - delivery was to wrong address but lavina/ Laura sorted it quickly and worked around my schedule by finding g a new delivery slot in time for me. Charlie snd Kyle were pat... See more

Rated 5 out of 5 stars

Our experience at Furniture Village Taunton was a pleasurable one, we felt welcome as soon as we entered the store. Adam was friendly and helpful but did not pressurise us. He gave us all the releva... See more

Rated 5 out of 5 stars

Visited the Taunton store looking for a rug for our lounge. We saw one we liked & were assisted by Lexi the sales assistant. She was extremely pleasant & knowledgeable. There was no high pressure sal... See more

Rated 5 out of 5 stars

The showroom was bright and welcoming. We were met by a friendly Sales Consultant Tim at the Taunton branch, who immediately remembered our conversation on the phone the previous day. He was extreme... See more


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  • Priory Fields Retail Park, TA1 1QS, Taunton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,051)

64,125 reviews in the last 12 months

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Rated 4 out of 5 stars

New bed

Kyle and Charlie and lavina - delivery was to wrong address but lavina/ Laura sorted it quickly and worked around my schedule by finding g a new delivery slot in time for me. Charlie snd Kyle were patient communicating with me as i am deaf. They were patient, calm and clear without shouting or coming across as rude and impatient. They worked quickly, quietly and tidily with respect for my home. They explained how to work the ottoman bed clearly. No mess was left.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

Our experience at Furniture Village Taunton was a pleasurable one, we felt welcome as soon as we entered the store. Adam was friendly and helpful but did not pressurise us. He gave us all the relevant information in a clear and easy to understand way. We now look forward to a faultless delivery.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Visited the Taunton store looking for a rug for our lounge. We saw one we liked & were assisted by Lexi the sales assistant. She was extremely pleasant & knowledgeable. There was no high pressure salesmanship, we chose in our own time in what a very relaxing enviroment.
Well done Lexi you are a credit to Furniture Village.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

We were made very welcome and our…

We were made very welcome and our initial questions and enquiries answered expertly and fully including an initial 'tour' of furniture likely to be of interest to us. My wife and I were then left to look at items of interest including trying out chairs, measuring tables and discussing our preferences. Whenever we had a query, Chris was happy to provide full information then allowing us to continue our discussions. This continued for some 2 hours whilst we felt completely at ease, allowing us to make our choice. Having settled on a purchase we were given all the help we could have wished for. We are delighted with our purchase and grateful to Chris for his friendly courteous and patient way that he conducted our business. We will certainly recommend him and the store and will return with pleasure to discuss any future needs with him.

August 31, 2026
Rated 5 out of 5 stars

On our visit to Taunton we called into…

On our visit to Taunton we called into Furniture Village and there was no sales pressure which is how things should be. Tim your salesman engaged in some banter with us and was knowledgeable on questions asked of him. Friendly and helpful.

August 27, 2026
Rated 5 out of 5 stars

Very friendly and proffessional.Chris…

Very friendly and proffessional.Chris was welcoming when we got into the shops greeting us with a smile .He offered to help without being asked and explained all we needed to know about the bed we wanted .We managed to get a ned within our budget with Chris's help .Thank you so much will recommend to my friwnds and collegues .

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

The showroom was bright and welcoming. We were met by a friendly Sales Consultant Tim at the Taunton branch, who immediately remembered our conversation on the phone the previous day. He was extremely helpful at suggesting which sofas we looked at after discussing are personal preferences. We felt no pressure and were impressed with the level of selection that was offered. We were happy to make a decision that day and came away happy with our choice.
The Company offer a great selection & variation on the furniture to suit personal choice. Looking forward to our delivery. Great service….and hot chocolate! Thanks Tim.

August 20, 2026
Rated 5 out of 5 stars

We went to buy a sofa suite and dining…

We went to buy a sofa suite and dining table and chairs.We were helped by a very nice man called Michael.He was very helpful,knowledgeable and chatty.He put both my wife and I at ease.No pushing and nothing was to much trouble

August 22, 2026
Rated 5 out of 5 stars

Good choice no pushy salesman.

Good choice and a very pleasant experience walking around the large store. Seeing the furniture for real and not online means we can check colours and see the size.
Gary was great and gave advice when required and left us to think and discuss alone without being pushy. Looking forward to receiving our furniture soon.

August 14, 2026

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