Furniture Village - Telford Reviews 

Excellent service especially from Jane at the Telford store which helped us to make the best choice for our new home.
Thank you very much.
Elle & Pete.

Great sales support from Jayne - lovely lady a credit to you guys and needing a big raise very soon - thanks for the cookies X

We found the perfect ottoman bed frame and Gemma was able to help us choose a mattress and organise a bundle with pillows at a slight discount. We didn't feel under any pressure but did feel very well assisted. It was easy to complete the purchase and at every step Gemma checked we were happy.

Jayne made us welcome to the Telford store - she offered tea and cookies whilst we perused the bedroom wardrobes. There was one particular wardrobe I liked which was a 2 door Fenchurch priced at £449. I asked if there could be a discount, which, after speaking to her manager, they could offer £50 off the cost. Jayne was friendly, polite and professional throughout. The only issue I had was the cost of delivery at nearly £120, but that was partially offset by the reduced price of the product, so I agreed to purchase the wardrobe.

Excellent service.
Tony was really helpful and attentive. Very efficient and smooth process.

We had a wonderful experience with Jayne Sargent. She made us feel welcome from the moment we arrived and gave us plenty of space to browse without any pressure. Her balance of attentiveness and ease made the whole visit really comfortable.
From Cathy and Hayley

Great service Jayne Sargeant was very efficient helpful and friendly

Jayne at the Telford branch was very helpful today over 2 separate visits to help us identify the best mattress option for us. She managed to get me to try an EMMA mattress which id always said no to before but it ended up being the one that we chose!
Didn’t automatically try and sell us the most expensive one just showed us a range that met our needs requirement.

Tony Dhillon made the shopping experience really good
Very friendly and even made us. Hot drink and cookies 😃

Great service, highly recommend furniture village. Tony went above and beyond!

Excellent Customer Service, knowledgeable and customer focused The staff member Jayne Sargeant was very good, not pushy and made sure we got the exact product we needed

Great service, friendly helpful staff,2 members of staff served me, both excellent

We spent a good hour and a half in the store. Karen the assistant was so efficient and went above and beyond to help us choose furniture for our new home - thank you Karen x
It was the first time we’d bought anything from this store and were impressed with the wide range and prices of the furniture.

Jayne Sargeant served us for our purchase for a new dining table. She was very helpful and knowledgeable. We were able to choose the dining table and chairs.

Knowledgeable, helpful staff. Good product range with lots of choices

The sales person, Tony, not pushy, very very helpful. Did not rush me to make any decisions. A real pleasure to shop for a change plus cookies were lovely!

There was lots of choices of sofas. I was provided with plenty of information to help me choose the right sofas for me. Staff are knowledgeable, professional and friendly.

Jayne was fantastic in showing us a range and helping furnish our house with sofa, bed etc

Walk into the Telford store and immediately saw exactly what we wanted. We were greeted by Will who was happy to help, but didn’t put us under any pressure to buy. Went home and measured the room, returned today and purchased the goods with the help of Will, who was extremely helpful and professional in his service delivery.

I think we were an easy sale, as we had already chosen the mattress we were after before entering the store. But Will was really helpful and answered any questions we had. First time using furniture village, glad we did!