Furniture Village - Telford Reviews 

Spoke to Phil twice now very attentive, offered us drinks and couldn't be more helpful. Excellent service and very pleased with our purchase.

Excellent service from Phil Baxter at Telford store

Very helpful

Jayne was extremely helpful - without being over bearing. She gave us time to look around but when we needed advice she was there to help.

Very happy with furniture village. We bought a dining set from the sales floor on clearance and nothing was too much trouble. Good price, good product, excellent quality and very helpful staff, thank you Phil Baxter.

Karen took care of my order and waa very good

We bought a sofa today from furniture village superbly helped by Tony Dhillon. He looked after us so well! Coffee and a cookie when we arrived and just the right amount of check-ins to see how we were getting on. And he was very patient when we were too complicated with our payment card! Five stars!

Jayne was very good at helping us with our decision. She showed us alternatives that we could consider as well as relevant information on our chosen product.

Great service from the get go, in store we dealt with Phil at the Telford branch, great friendly guy who clearly know's his furniture, delivery was only 4 weeks from ordering which was impressive as the sofa we were replacing took 16 weeks, The delivery was very smooth, the guys (Rhys & Leigh) we fantastic, shoe's off although i was happy for them to leave them on, very helpful and moved my old sofa to the garage for me, set up the furniture exactly where i wanted it without even asking, took all the mess away and were very professional. Overall amazing service and I will be returning to Telford store to order my furniture in the future.

Jayne is so helpful and a lovely lady

Jayne was really helpful in finalising payment for the sofas and in helping us ensure we get it delivered the next day

Fast and efficient sales and ordering.

Mr Dhillon was very helpful, showed how everything worked answered any questions we asked offered us tea as well, very with all the information and the service we have received

Thank you to Tony in Telford for helping me resolve my delivery enquiry.

Tony, in Telford Store as always was helpful and charming. He is in no way pushy, which we like.
We have bought many things over the years and it his personal service and lovely manner that keeps us coming back.

On arrival we were greeted by a very helpful and knowledgeable sales person called Tony.
He guided us through the store and products without being “pushy” or intrusive.
A perfect blend of professionalism and supportive sales technique.
The shop was well laid out, with a variety of products at different price levels.
There was easy access for all with a lift as well as stairs.
We were given two hot drinks and cookies, given time to test the products, and given detailed information without sales pressure.
This made the experience particularly relaxed and gave us time to think, talk things through and make informed decisions about our purchases.
Once we had chosen our purchases, Tony was particularly careful to go through all the details and double checked the documentation with us.
We will certainly recommend Tony at Furniture Village, Telford. A superb experience! Thank you!

Store very well displayed
Good quality products
Good prices on certain items
We bought a table chairs and sideboard ex display. A few small marks on things.
Jayne Sargent was excellent in completing the forms, of which there were rather too many! And she also arranged delivery at a good price.

Excellent service especially from Jane at the Telford store which helped us to make the best choice for our new home.
Thank you very much.
Elle & Pete.

Great sales support from Jayne - lovely lady a credit to you guys and needing a big raise very soon - thanks for the cookies X

We found the perfect ottoman bed frame and Gemma was able to help us choose a mattress and organise a bundle with pillows at a slight discount. We didn't feel under any pressure but did feel very well assisted. It was easy to complete the purchase and at every step Gemma checked we were happy.