Furniture Village - Telford Reviews 

2,258
TrustScore 5 out of 5

4.9

Telford Forge Retail Park, Colliers Way, TF3 4AG Telford, GB


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Rated 5 out of 5 stars

Tony Dhillon was a lovely gentleman didn't come across as a pushy salesman. The furniture we have previously bought has lasted well hence our first choice for our next sofa.

Rated 5 out of 5 stars

The salesman Phil Baxter was very helpful and also knowledgeable about the product. Also the furniture came within the timescale. The warehouse communication was excellent. The delivery guys kept us i... See more

Rated 4 out of 5 stars

Phil Baxter was amazing. He made sure that we were aware of all the policies and process. Would highly recommend

Rated 5 out of 5 stars

Excellent staff at the Telford store. most obliging to our every need and enquiry . Staff were super obliging and nothing was too much trouble for them “Karen and Carl” The quality of their furnit... See more


Company details


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  • Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,258)

65,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and Helpful Service

My daughter and I visited the Telford store looking for a new chair - Jayne was very helpful and friendly, and explained all of the options to us. We were extremely happy with the service.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Tony was excellent

Tony was excellent, really explained the options and patiently waited for us to decide! When in for a table and chairs, came away with a new sofa as well. Very happy - Thank you.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with TV Bed

Rhys & Leigh came to fit my TV bed, they were very efficient and quick with installation. They even fit my TV on for me during installation which they don't usually offer so that was a nice touch. Overall happy with service.

The surround sound initially wasn't working so lads if you're reading this - you had put the wires the wrong way around so once I swapped them over it all worked fine. Have an issue with USB not charging so will contact support in regards to that.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with TV Bed

Rhys & Leigh came to fit my TV bed, they were very efficient and quick with installation. They even fit my TV on for me during installation which they don't usually offer so that was a nice touch. Overall happy with service.

The surround sound initially wasn't working so lads if you're reading this - you had put the wires the wrong way around so once I swapped them over it all worked fine. Have an issue with USB not charging so will contact support in regards to that.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Quality services, staff who personally handled Jayne Sargeant contributed to a much faster and more efficient choice of sofa. Thank you

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village delivery no issues at all

Our corner sofa was delivered this morning, yesterday we had a phone call giving us our time slot for this mornings delivery and told we would receive a follow up email, which we did, and another phone call from the delivery people to say they were a short time away. The van arrived 25 minutes after the call to say they would be 25 minutes, very efficient! Ty and Adrian were two very friendly men who were very efficient, Ty carrying the parts of the modular sofa to the door, whilst Adrian was taking them from him and putting it altogether, it didn't take them long to complete the job, they were both friendly, courteous and professional. After making sure we were happy with our purchase they left to carry on their deliveries. Thank you Ty and Adrian, nice meeting you.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Went to Furniture Village over the bank holiday weekend, and found some wonderful products. Jayne our sales assistant was fantastic. Jayne was informative, consistent, and went through everything thoroughly. We were very happy with the service we received from Jayne, and would definitely recommend her for anyone who wants a good deal! Thankyou Jayne!!!!

April 6, 2026
Unprompted review

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