Furniture Village - Telford Reviews 

Service by Tony was excellent!!
Very informative and friendly service nothing was too trouble
Ask for Tony if you want Great Service with honest advice

I have never felt more at ease spending money as I did at furniture village in Telford, Jayne who looked after us was amazing, product knowledge was 2nd to none, and was even honest enough to steer us away from the products that did not suit our needs, in the end we ended up getting everything we needed from there not just a sofa we went in for. That's what customer service should be like!! And to express how kind understanding (I can be awkward at making decisions) and honest Jayne was we left with absolutely no buyers remorse as we knew we had made the right choices. thank you so much, the whole experience was actually a pleasure.

Well im back at furniture village after buying my sofa from here a year ago, ive come to check out the pictures ive had my eye on. Jayne at Telford walked round the shop with me, showing me other designs and options. I chose my picture, and really happy. Thank you Jayne.

Upon our arrival, we were warmly welcomed by Karen. She graciously allowed us to browse independently, and when she subsequently checked on us, we had several inquiries regarding a dining set. Karen provided exceptional assistance, demonstrating a proactive and helpful approach without being overly assertive. After returning home to take measurements, we revisited the establishment, where Karen once again greeted us and efficiently processed our order, addressing all our questions thoroughly. Her service was truly outstanding.

Good service by Tony.

Service with a smile. Karen was helpful and friendly whilst not pressuring us for a sale. It was a pleasure doing business with her

Dealt with Tony. Very polite and knowledgeable

Sales Consultant, Tony, was helpful and very knowledgeable, listened to what we wanted and helped us find the perfect suite.

Tony at Furniture Village was incredibly helpful, friendly, and professional throughout the whole process. He made everything easy and stress-free, and his excellent customer service made our experience even better. Thank you, Tony!

Tony did an amazing job! Friendly, professional, and very reliable. Highly recommend his services. Thank you!

We were dealt with in a friendly and respectful way , there was no pressure to purchase , rather we were chatted to to make sure what our requirements were before being shown appropriate items. We felt relaxed and comfortable and in the hands of a professional which gave us confidence to purchase .

Tony at Telford Store was so polite, kind and helpful and dealt with all my questions and queries efficiently and even phoned me later to give me further information.

This is not my first visit to furniture Village and I always find the staff very friendly. When I went in a few weeks ago the same again I was greeted by tony dhillion very inviting and helpful.i found the sofa I wanted and he was helpful sorting everything else out for me.

Very friendly approach and value for money. Jayne was a great person who helped us to get the best deal.

Jayne was very friendly and helpful to choose our dining table and chairs.

Purchased my new bed and mattress with the help of Tony. He was very helpful would definitely recommend him.

Spoke to Phil twice now very attentive, offered us drinks and couldn't be more helpful. Excellent service and very pleased with our purchase.

Excellent service from Phil Baxter at Telford store

Very helpful

Jayne was extremely helpful - without being over bearing. She gave us time to look around but when we needed advice she was there to help.