Wonderful customer service. My daughter and I had such a lovely experience at Furniture Village Telford. From the moment we set foot in the store, Jayne Sargeant looked after us. She carefully helped... See more
Location
Switch locationTelford Forge Retail Park, Colliers Way, TF3 4AG Telford, GB
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Tony was welcoming and very helpful. I originally purchased a corner sofa in 2004 from Steve Singh, the frame and most of the leather is still looking really good, the bits that arent are because we... See more
Amazing customer service! Jayne Sargeant at Furniture Village was an absolute joy. She greeted my Mum and I as we entered the store and led us up to the beds department. She was so friendly, really... See more
Had a brilliant experience at Furniture Village Telford. Jayne was amazing. She answered all our questions, was personable and helped us through the paperwork with ease and efficiency. Can’t comment o... See more
Company details
Contact info
Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, United Kingdom
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Very happy…
We were looking for bedroom furniture and must say it looks beautiful now it’s in
Great Service
Polite, tidy and professional delivery and assembly by Ant & Adam.
Explanation of controls and regular sofa maintenance explained.
A great service from instore sofa selection to delivery
Excellent customer service
Excellent customer service. Very helpful and friendly gurjeet. Sales manager.
Great place and people to deal with.
Karen and Carl were brilliant. Came back 2 days running and bought even more furniture than we thought we would.
Great store and loved the coffee machine and delicious cookies.
The lads were very friendly did allthe…
The lads were very friendly did allthe clearing up, and set everything out just where we wanted.
The Telford store manager calmly led us…
The Telford store manager calmly led us through our sofa design needs and came up with the one that we ordered there and then! We really look forward to it being delivered,
Ted and Chris
Excellent customer service
Excellent customer service. Nothing was too much trouble. Sales assistant very knowledgeable regarding product information. Sales assistant Will was a pleasure to deal with. Would not hesitate to buy from this retailer again.
I telephoned this morning and spoke to…
I telephoned this morning and spoke to Amber at telford who handled my report of damage to my recliner chair with professionalism and care and she deserves praise from her employer as she is a great asset to your company
Great experience in store and helpful staff
Great experience in store and Karen was super helpful with any questions we had. Found the perfect dining set for our needs and options for delivery - knowing it includes build and removal of any packaging waste for convenience and sustainability was an added bonus.
A very good shopping experience from…
A very good shopping experience from the moment we entered the store.The salesperson was pleasant,polite and most helpful and answered all our questions no pressure,no rush.Would use this store again.
Brilliant customer service
Wow! my experience was great, especially as we were greeted by lovely friendly Gemma; who made us feel welcome from the moment we walked through the door. Thank you and the coffee was fabulous 👌
Delt with Wilf very helpful…
Delt with Wilf very helpful /professional / friendly credit to your company purchased that morning no point in shopping around pleasure to deal with recommend thus company and Telford branch
Our sales consultant was very helpful…
Our sales consultant was very helpful and pleasant, no pressure but also gave us advice on leather corner suites that suited our needs ,he gave us time to decide if it was the right buy for us , fantastic service
We visited Telford furniture village
We visited Telford furniture village, subsequently purchasing an item, shout out to Tony his professional manner.
Assistant spent a lot of time helping…
Assistant spent a lot of time helping us choose the right furniture for us. Delivery was early and kept us informed all the way. Much appreciated
Paige F was very helpful in assisting…
Paige F was very helpful in assisting and sorting out a small issue that I had
Thanks Paige
Excellent service in-store
Excellent service in-store. Both friendly and efficient- nice.
Staff were helpful without being pushy
Staff were helpful without being pushy, left us to browse and ask for more info on the product when we were ready
Collect footstool
I popped along to my Telford store to collect a Leather footstool.
Tony was absolutely brilliant sorted everything and even talk it to the car for me couldn't ask for more a brilliant customer service Thankyou
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