Furniture Village - Telford Reviews 

2,320
•
TrustScore 5 out of 5

4.9

Telford Forge Retail Park, Colliers Way, TF3 4AG Telford, GB

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Rated 5 out of 5 stars

Wonderful customer service. My daughter and I had such a lovely experience at Furniture Village Telford. From the moment we set foot in the store, Jayne Sargeant looked after us. She carefully helped... See more

Rated 5 out of 5 stars

Tony was welcoming and very helpful. I originally purchased a corner sofa in 2004 from Steve Singh, the frame and most of the leather is still looking really good, the bits that arent are because we... See more

Rated 5 out of 5 stars

Amazing customer service! Jayne Sargeant at Furniture Village was an absolute joy. She greeted my Mum and I as we entered the store and led us up to the beds department. She was so friendly, really... See more

Rated 5 out of 5 stars

Had a brilliant experience at Furniture Village Telford. Jayne was amazing. She answered all our questions, was personable and helped us through the paperwork with ease and efficiency. Can’t comment o... See more


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  • Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,320)

60,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Tony was very helpful

Tony was very helpful, he showed me to the lift as I needed to use it to access the upper floor, he helped us decide on our choice of product ensuring we were fully aware of all of the different options

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

A1 Customer Service

Sales Consultant Tony Dhillon is fabulous, gave us space but listened about what we wanted when we were ready. He is incredibly knowledgeable about all the products and services Furniture Village offer. On a personable note he is very easy to talk to, it feels like you’re talking to a friend not a salesperson.

July 28, 2026
Rated 5 out of 5 stars

I had excellent service from the moment…

I had excellent service from the moment i entered the door & was asked if they could be of any help. Right through to the point of placing my order.
I was shopping at the Forge Retail park branch in Telford & the gentleman helping me was Tony. He was a breath of fresh air, he was very informative, helpful & extremely curtious at all times, making what could have been a very stressful experience of making my decision & choice a very pleasant one.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

It’s not often you come across a sales…

It’s not often you come across a sales person nowadays who is genuinely there to help you out and give you good service and go more than the extra mile like Tony. It was our pleasure to have him point us in the right direction and also not once be pushy with our purchases. Top man, understanding, and made sure we were happy with everything and double checked everything. We will be back in the future to make more deals with him. 11/10 service

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service

We went in for a look around, met Tony who was the most kindest and most patient person I’ve ever met in a retail shop, we ended up leaving with a bed, mattress, pillows and a dining table and chairs! All through it we were made welcome, we took our time and came back multiple times. Tony is genuinely the most hard working person in that store, what a great guy! Thank you & we will be back for sure!

July 10, 2026
Unprompted review

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