Wonderful customer service. My daughter and I had such a lovely experience at Furniture Village Telford. From the moment we set foot in the store, Jayne Sargeant looked after us. She carefully helped... See more
Location
Switch locationTelford Forge Retail Park, Colliers Way, TF3 4AG Telford, GB
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Tony was welcoming and very helpful. I originally purchased a corner sofa in 2004 from Steve Singh, the frame and most of the leather is still looking really good, the bits that arent are because we... See more
Amazing customer service! Jayne Sargeant at Furniture Village was an absolute joy. She greeted my Mum and I as we entered the store and led us up to the beds department. She was so friendly, really... See more
Had a brilliant experience at Furniture Village Telford. Jayne was amazing. She answered all our questions, was personable and helped us through the paperwork with ease and efficiency. Can’t comment o... See more
Company details
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Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, United Kingdom
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Tony was both curious and professional…
Tony was both curious and professional and very helpful. He helped us to find the right furniture for our needs, nothing was to much trouble to him, kind regards Sylvia and Geoff
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Great customer service from Karl and Will. Didn’t feel pressured or rushed. Clear explanations.
Found exactly what we needed
Found exactly what we needed. Phil was very helpful at Telford store.
Great attention from your staff in…
Great attention from your staff in particular Gemma who couldn't have been more helpful.
Also great product at a great price, but it was Gemna who made the transaction stand out.
Easy purchase.
Will the shop assistant was very friendly, knowledgeable, and helpful.
The assistant Tony was very pleasant…
The assistant Tony was very pleasant and helpful, he left us to have a look around without bothering us until we were ready
Great customer service and lovely sofa!
Great customer service from Gemma and plenty of time to browse and decide and good product knowledge.
Thanks to Will who was very helpful and…
Thanks to Will who was very helpful and professional.
Tony was very helpful
Tony was very helpful, he showed me to the lift as I needed to use it to access the upper floor, he helped us decide on our choice of product ensuring we were fully aware of all of the different options
Helpful and knowledgeable staff with no…
Helpful and knowledgeable staff with no high pressure sales! Great staff!
Tony was very helpful and listened to…
Tony was very helpful and listened to what we were looking for excellent service
A1 Customer Service
Sales Consultant Tony Dhillon is fabulous, gave us space but listened about what we wanted when we were ready. He is incredibly knowledgeable about all the products and services Furniture Village offer. On a personable note he is very easy to talk to, it feels like you’re talking to a friend not a salesperson.
Tony was very friendly
Tony was very friendly , knowledgeable , and gave us lots if advice,
No pressure sales.
Thanks
Karen was exceptional with her…
Karen was exceptional with her knowledge and customer service. Made shopping effortless and no pressure which always makes life easier and more pleasant.
I had excellent service from the moment…
I had excellent service from the moment i entered the door & was asked if they could be of any help. Right through to the point of placing my order.
I was shopping at the Forge Retail park branch in Telford & the gentleman helping me was Tony. He was a breath of fresh air, he was very informative, helpful & extremely curtious at all times, making what could have been a very stressful experience of making my decision & choice a very pleasant one.
Good selection of items to choose.
Good selection of items to choose.
Will was very helpful and had great knowledge of the products
.
Ordered a new suite with Tony today
Ordered a new suite with Tony today . Lovely man very professional and helpful and made us feel at ease . He is a big asset to Furniture Village .
Tony was very professional
Tony was very professional, explaining everything in great detail, made the experience, stress free, and a credit to the company
It’s not often you come across a sales…
It’s not often you come across a sales person nowadays who is genuinely there to help you out and give you good service and go more than the extra mile like Tony. It was our pleasure to have him point us in the right direction and also not once be pushy with our purchases. Top man, understanding, and made sure we were happy with everything and double checked everything. We will be back in the future to make more deals with him. 11/10 service
Wonderful service
We went in for a look around, met Tony who was the most kindest and most patient person I’ve ever met in a retail shop, we ended up leaving with a bed, mattress, pillows and a dining table and chairs! All through it we were made welcome, we took our time and came back multiple times. Tony is genuinely the most hard working person in that store, what a great guy! Thank you & we will be back for sure!
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