Paula was absolutely fantastic! She was so friendly, welcoming and knowledgeable, and she really went above and beyond to help us. She was very well-versed with the furnitures and clock and took the t... See more
Location
Switch locationLakeside Retail Park, Weston Avenue, RM20 3ZA Thurrock, GB
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See what reviewers are saying
Our experience in Furniture Village shop in Thurrock was quite amazing. Paula, approached us with a big smile on her face and asked if she could help us. We then told her that we wanted to buy a mattr... See more
We had a great experience at Furniture Village Thurrock. Jon Nielsen was very friendly, helpful and professional. He took the time to help us choose the right sofa and answered all our questions witho... See more
I visited Furniture Village Thurrock today to buy a dining table and chairs. I was served by Alex who was very helpful and knowledgeable. He helped explain the different options available for the tabl... See more
Company details
Contact info
Lakeside Retail Park, Weston Avenue, RM20 3ZA, Thurrock, United Kingdom
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Tan was friendly
Tan was friendly, knowledgeable, and made the whole shopping experience easy and stress-free. Excellent customer service – highly recommended!
Great experience
Tan helped us a lot and really made our experience better. This is the second time coming back to him and each time he has helped us incredibly.
Great for sofas helpful staff
Visited the Lakeside store today for a new corner sofa and we were greeted by a very helpful and friendly assistant Paula . She was fantastic into us with measurements and what product would meet our requirements . There was no hard selling just pure helpfulness and we have found our perfect sofa . Thank you great shop and staff . Thank you to Paula especially
Went in to look at a dining table set
Went in to look at a dining table set - left buying a the dining set and a new sofa. Paula was great and helped us with everything. Without being overly intrusive.
Nice experience in Furniture Village…
Nice experience in Furniture Village Thurrock. Jon was very helpful
Excellent service from Mohammed at the…
Excellent service from Mohammed at the lakeside store
Good product range
Good product range. Excellent customers services, Suzette showed us all the options and was very patient with all our questions.
Didn’t keep hounding us but was helpful…
Didn’t keep hounding us but was helpful when required, very pleasant experience
We found exactly what we were looking…
We found exactly what we were looking for within the large range of furniture in the store. We went back with a sample of the flooring to make sure it matched with the colour of the sofa we were interested in to the amusement of the staff. Tanvir Khan the sales consultant was very knowledgeable and helpful going through all the options with us and providing a quote. There was no hard sales pitch to place the order on that day (we had advised that we would be having some building work done and wasn’t sure when it was going to start). We have now placed the order and were very impressed with the whole experience.
Alex and Tan...
Alex and Tan.... great guys, know their stuff, helpful and polite...
Very helpful service in store
Very helpful service in store. Delicious cookies too! Good communication re delivery and polite helpful delivery men
Ali Mohammed is the most wonderful…
Ali Mohammed is the most wonderful sales man nothing was too much trouble and I wanted another Sofa piece which I now know was the Kenzo. Thank you so much we will be back for other furniture
Very friendly and helpful staff
This review is on the shopping experience. Very helpful and friendly staff. Gave us plenty of time to look around but were always available to answer questions. Mohammed was very helpful and dealt with us professionally, and we have ordered a sofa and 2 chairs. We are returning customers as they were so good when we bought 8 dining room chairs. Recommend Furniture Village!
Jon was a great help selecting the sofa…
Jon was a great help selecting the sofa that met all our requirements
Great Service
The staff customer ethos was very good…
The staff customer ethos was very good and helpful. Thanks
Tan advised us very professionally
Tan advised us very professionally, made sure he understood my needs and thanks again for a lovely visit. Looking forward to get my new bed
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