Furniture Village - Watford Reviews 

The salesperson was very attentive even though it was near closing time. He took the time to explain different looks and gave a discount on my purchase

After moving into the house, I needed entirely new furniture, and Raj and Adnan were the most helpful; their suggestions were genuinely valuable. I must say, if you have employees like them who genuinely care for customers, thanks to all.
3 * try to reduce the delivery time

I was very happy with the purchase of the dining room chairs at the Furniture Village. I got an excellent service from Falguni whose recommendation helped with me with choosing suitable chair for me. Falguni was very friendly, polite and made me feel completely at ease.

Gentleman was very helpful and
there was a good choice of dining room tables and chairs.

Table imperfect
Chairs damaged

How amazing is this company, they went above and beyond, Directors down to assistants all making the delivery of my new bed go to plan and the bed looks amazing.
thank you
Helena from Bushey

Leigh at the watford branch of furniture village is brilliant.
We went in late in the day close to closing time and she still gave us time - no pressure to hurry our choice.
She was patient , helpful , kind and friendly.
A credit to the store ✨️

Watford Furniture Villages Mira made my experience of selecting my furniture extra special she was very patient when I was being indecisive and helped me to come to my decision without being to pushy explained everything clearly and precisely a pleasure MIRA.

Veera was very informative about the options available for a mattress

Raj was a fantastic salesman, providing great customer service, with attention to detail, we brought a new corner sofa, we the. Purchased a new dining table and chairs. Raj was a great help, very patient and knowledgeable.

Veera was excellent, just wanted one thing and the process was real quick and easy. Thanks

Service from MIRA was excellent. Very knowledgable and explained differences in quality between ranges effectively.- e.g differences between G Plan (high end) and cheaper imports.

Furniture Village pricing methods are quite confusing - e.g.

Augusta round table and 4 chairs was indicated as a package at £1499.
Invoice showed table and chairs separately :- Chairs 2 pairs at £364.88 (729.76) and table at £769.24.
Also I ordered 2 extra chairs - this pair were priced at £379.
When I looked at the website the chairs had bank holiday week-end offer at £322. I rang back FV at Watford and said I wanted the chairs priced at £322 a pair. This was agreed.

It does not make sense to a customer that :- Package was more expensive than buying table and chairs separately. Also to have the same item (AUGUOBC2MIST) being priced at 3 different amounts during the same bank holiday offer does not make sense.

As I would expect - given the price - G Plan (Recliner chair and recliner sofa) and Augusta dining room furniture are of very high quality and I expect will outlast the 20 year structural guarantee.

Once again - Mira was excellent.

Ania and raj were really helpful when buying a sofa for my house. Really thorough and patient. Went through all the options and took the time to explain everything

We went to furniture village today and straight away helped by Fal. We weren't sure what exactly we were looking for but knew we wanted it today as it was needed for tomorrow. She worked the impossible for us. She was so helpful and had great customer service skills with a great sense of humour too.
Will definitely return thanks to Fal.
Thank you

Asim was very helpful and we found the sofa we were looking for.

Was greeted by a lovely lady called Anie at the Watford Branch. I wasn't hit the moment I walked in which is something that generally puts me off going into sale shops the moment youwalk through the doors. I sat down on a safa and Anie came over and smilled and said hi. I explained my situation, and what I was roughly looking for in terms of a sofa. Ania spent alot of time with me going through numerous sofas to try which I had researched before hand, but most were a little toolong for my lounge. Ania then managed to piece together a sofa which fitted within my measurements. I tried the sofa which was extremely comfortable, and had solid cushions which was something I was looking for. The paperwork and process was easy, Ania did all of that for me and explained the time length for delivery. My experience was pleasant and easy, and Ania was lovely looking after me during my visit

Great experience getting a sofa in store today in Furniture Village Watford. Falguni was very helpful and attentive helping find a sofa and going through the process. Great customer service.

Falguni was exceptional - if it wasn’t for her we would not have bought the sofa today!

We purchased the Gemini fabric 3 seater power glider following a visit where Ania went above and beyond to guide us through various options, giving us 1-1 service which resulted in this purchase for our new home. Thank you for all your help Ania!

Very good. Attentive and spent good ample time to make our purchase