Furniturezonebarking Reviews 

75
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The owner was very responsive and accommodating, agreeing to deliver outside of London. They also offered very competitive pricing, particularly when we bought several items. On delivery the guys even... See more

Rated 5 out of 5 stars

Bish bash bosh. Excellent customer service, prompt, and transparent. I was looking at bed frames from other companies and large retailers but I've constantly been let down over thin panels, chipped wo... See more

Rated 5 out of 5 stars

A wonderful experience buying from furniture zone Barking, Faz was brilliant, he kept me updated throughout the whole process. While other companies refused to take the sofa to my third floor flat,... See more

Rated 5 out of 5 stars

Absolutely good work! Very nice team, friendly and polite. Quick response during communication with a competitive price. I have ordered 3 wardrobes in total. Although one of them shows some u... See more

Company details

  1. Furniture Store

Written by the company

We deliver beds, mattresses, dining tables, sofas and other furniture around London. We supply landlords, housing associations and estate agents with all types of furniture. We also sell second hand used furniture. We cover: Stratford, Barking, Ilford, East Ham, Hackney, Greenwich, Wanstead, Dagenham, Rainham & More


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had the pleasure of placing…

I recently had the pleasure of placing an order with Furniture Zone, and I can confidently say it was an extraordinary experience from start to finish. It’s evident that the store takes immense pride in sourcing only the finest materials. What truly sets this store apart, however, is the outstanding customer service. Their expertise and genuine enthusiasm made the shopping experience enjoyable and stress-free.The delivery process was equally seamless. My purchases arrived promptly, carefully packaged, and in pristine condition, a testament to the store’s commitment to excellence in every aspect. Highly recommend!!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Furniture…

I had a great experience with Furniture Zone. The staff was helpful and knowledgeable, making it easy to find what I needed. The delivery was prompt, and the team handled everything with care, ensuring my furniture arrived in perfect condition. The entire process was smooth and stress free, and I would highly recommend this shop to anyone looking for quality furniture and reliable service.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Over and beyond 10/10

10/10 Extremely happy with the wardrobe. The quality is beyond what I expected
10/10 For the service and team. Faz has a great team
They assembled the wardrobe with great care. Very professional very friendly

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great store and super friendly staff

Great store. We tried to order one type of bed but it was no longer available so the store helped us all day (through messages) find a new bed which was even better. We also got a great discount and the delivery was easy to organise and the guys were so nice. Would definitely recommend this store and shop there again.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service provided by Fazeel

Great customer service provided by Fazeel. I was really happy after my wardrobe was delivered on the agreed delivery date and fitted carefully by their highly experienced fitter. After a local furniture shop left me disappointed, Furniturezone delivered quality goods and met high expectations.

July 31, 2024
Rated 5 out of 5 stars

First rate service!

We received excellent service from the moment we ordered our furniture. We received regular updates, as to the arrival time, via email, texts, and phone calls. Faz was very polite and helpful. We also used their fitting service, which I would highly recommend!
Thank you

Tony & Amanda

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

The entire procedure from the day I…

The entire procedure from the day I placed the order and the delivery went great.
The follow-up and guidance /Advice was also impartial.
Thank you so much, as I just received this mattress, I will update my opinion regarding the quality and comfort few days later.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product, great service and peace of mind.

Bish bash bosh. Excellent customer service, prompt, and transparent. I was looking at bed frames from other companies and large retailers but I've constantly been let down over thin panels, chipped wood, scratched paint and all sorts. With Furniture Zone Barking, the quality is second to none. The fitting was quick, efficient and I was able to continue working from home while the fitting team got on with it. If you want quality product, great service and peace of mind, go to Furniture Zone Barking.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best customer service experiences 10 stars…

One of the best customer service experiences I’ve ever received, Faz was so helpful even speeding up delivery to try and make sure I had furniture for my new house. Very approachable and extremely friendly, will order more from them because that level of customer service is so rare these days!!! Ordered the sofa only a couple of weeks ago, they checked the stock levels when I ordered, just seamless. A very happy customer and the sofa is fabulous. (Cream Capello sofa bed)!

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Best Furniture Shop Around

From start to finish Furniture Zone Barking have been amazing 👏. So far I've got a matress and a sofa from them. The sofa was customised and they made it specifically to my requirements whether It was colour, size and design. Delivery was seamless and they even put the sofa together on arrival.
I have no complaints and would definitely be ordering more items from them.

December 23, 2023
Unprompted review
Rated 3 out of 5 stars

It is cheaper furniture

It is cheaper furniture. No drawers at all. Not sure how long this will last.

November 24, 2023
Furniturezonebarking logo

Reply from Furniturezonebarking

Hello! Thank you for your review, we really appreciate you taking the time to leave one!

Unfortunately the wardrobe you ordered does not come with drawers however we do have many that come with drawers if you need them. Please have a look at our Mayfair and Alexia range.

If you do have any concerns please feel free to give us a call and we’ll be happy to help!

Thank you and have a lovely day!

Rated 1 out of 5 stars
Furniturezonebarking logo

Reply from Furniturezonebarking

Hello! Thank you very much for your review!

I’m so sorry you had this experience with us. We are trying to get more stock in so we can deliver to all of our lovely customers.

Sorry once again we weren’t able to help you. Thank you and have a lovely day!

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