FuroSystems Reviews 544

Great Bike! An amazing performance!
The only problem is connecting with Customer Service in London, UK.

Very happy with avanta bike , great performance, probably most pleasing to the eye as most ebikes are very bulky and heavy , delivery was excellent just as stated, correspondence was very quick with answers within the hour , excellent company to deal with ,
Highly recommend.

Loving my Furo fuze max scooter. Would love someone to help me remove the limiter though as it’s only going 15mph in gears 2 and 3. Have read the owners manual and gone to setting P15 as stated and changed setting to 100, 40 and 25 yet it will never go 25mph only 15, maybe there’s a certain number I need to set it to?

My Furo x took a long time to arrive however its brilliant I love it!

The bike is fantastic and to be honest customer services always responded quickly took longer than expected but worth the wait. The bike was ordered for a friend

I had to wait almost 5 months for my bike to arrived so I was a bit disappointed about the lack of clarity from the company concerning the length of the shipping.However, the bike is amazing, a truly awesome piece of technology, so I’m happy I waited as the product is faultless, very smooth ride , outstanding quality,I’m very happy with my choice of bike.

This is a fantastic product - we bought the folding bike. It was a bit tricky keeping track of progress - had to keep going back to the email from Furosystems and clicking on the tracking link. On delivery day UPS gave us a four hour estimated delivery slot - so as it hadn’t arrived half an hour later we went out - and they turned up then! Delivery took 5 months - but I expected that having read other reviews.

Numerous faults with the bike. Never had this many issues in the past. Lack of attention to customers. I had to do all the chasing. They tell me to collect the repaired bike on a date and the office is closed. I get that Covid is an issue but they could at least let you know. They seemingly don’t care once they have your money

Really pleased with the Aventa. Quality product at a sensible price. Much lighter than other bikes I have looked at.
Prompt delivery. Good customer service.

Cracking bike good looking still getting used to it god it can move, brilliant thank you. Kiwi

Very well packed, arrived on time. Looks good. Unfortunately the instructions on assembly is poor

Trusting you are the supplier of the bike must have at least a record of which bike goes to which customer. Like serial numbers, scanned receipts and all.

Ordered a FuroX in July and at the time of order it was due for delivery in August.
August came and tracking then showed September, then moved to October. Contacted Furo Systems and told they have parts delayed from Shimano but will be ready in a few weeks. Checked tracking again with still no bike and an update of 2/3weeks?? Contacted and was told they are waiting now on batteries!!! But production is ready and once parts arrive they will turn around production quickly.
Next update was another 2/3 weeks and they now have production delays. With a hope they will be shipping before Xmas.

No idea about the quality of the bike but the company itself seems to be poorly managed and communications to their customers is horrible. I’ve still not received a single update from Furo without me chasing.

The bikes look great but I’d suggest looking elsewhere at other brands over these guys.

Very helpful company. When our two bikes arrived by courier one of the boxes was badly damaged and I expected the worst. However only one part was missing...oddly enough the part was missing from the undamaged box, go figure. My husband put both bikes together and we went out for our first ride. Everything perfect until I went over a couple of bumps and the brakes started binding, making a lovely cacophony of sound. Called into our local bike shop who gave the brakes a minor sort out and problem solved.
Contacted the company regarding the missing part and brake problem which they compensated me for with no quibbles.
Thoroughly enjoying the electric bike experience after years on a manual bike! A pleasure to ride and super simple to work.

I ordered a furo x folding bike back in early July. Despite several mails and promises, the latest, on 3rd Nov, being that the delivery would be in two or three weeks time, the oder status has stubbornly stayed at “ manufacturing and QC” As they have had my money in their bank for five months now with no sign of the product I paid for I have decided that enough is enough and have cancelled the order.

I ordered an Aventa standard ebike via cyclescheme. The 1st Aventa I received was damaged but after a bit of chasing (bit slow responding to emails) they sent out a replacement which I am generally pleased with. It has some minor marks on the wheel rim and mudguard but nothing serious.

The performance is very good as the powerful motor gives good assistance, it struggles on the steepest hill but this is 20% gradient in one place and I'm not exactly lightweight, so I expected that.

The ride is fine even with the tyres at max pressure but I obviously make sure I avoid the potholes as much as possible. The hydraulic disc brakes are good and I like the look of the bike.

The only negative point is the battery indicator cannot be fully relied upon. The charge remaining bar varies quite a lot during the ride depending on load & power setting but on one occasion i started going up a hill near home with approx quarter charge remaining to find that the bike cut out completely half way up (the light went out as well). I had back up lights but had to push it home as the hill is too steep without assistance.
There should be a low battery warning or more accurate reading. It's not really an issue now that I know but definitely something to keep an eye on if you have a hilly commute.

Furosystems are a bit slow to respond to emails but I managed to contact them by phone and I understand they are a small company.
Overall I am pleased with the bike and find it great for my 22 miles round trip commute to work. I would recommend an Aventa, the spec is very good for the price and it rides well.

Ordered an aventa to replace an existing, older generation e-bike. Arrived on time, packaged very well so no damage to the bike, which was very easy to assemble. Had first ride out last weekend and the bike performed faultlessly and is so much better that the one it has replaced, I do not intent to ride the older bike again. Suburb product, but for me the main advantage is it's light weight compared to most other e-bikes on the market.

I've recently purchased the FuroSystem Aventa electric bike and very impressed with the design, look and quality of the bike. I did some research before choosing my electric bike and ultimately the FuroSystem came out best value for money for the price range. My only criticism is that the saddle is not the most comfortable on a long ride, but there again I'm not a hardened bike rider so maybe I'll get used to it in time.

Purchased via Cycle to Work Scheme direct with Furo after my local dealer ( who had one in stock at the time ) would not supply because he said he didn’t make any money. So placed order after being told 4 weeks delivery time. I have paid 3 payments through my salary and still no bike. Numerous emails later and website only updated after my enquiry, being told batteries due at the factory this weekend and then only a couple of days to complete production before being shipped and that was 6 weeks ago. Order now cancelled and would advise to re think before placing an order unless you are told it’s in stock.

4 weeks in and very happy with the bike. Although there were a couple of teething problems these were probably to do with me putting it together. I had it checked at a local bike shop as the gears needed adjusting and I wanted to be happy everything was safe, Furo systems said they would refund £20 of the cost which I was happy about. I really enjoy riding this bike and use it daily.