FWRD Reviews 583

My item came to me half empty and was used. Had no seal on the inside so it was Tampered with. Already called earlier to submit a refund. Thank you!

It took a little longer for the item to be shipped. But so far its all good.

Fast delivery, great comms, perfect product

Great communication and delivery speed, + great product. Only issue was I thought I was paying in local currency, not USD. This wasn't totally clear.

My experience has been always perfect with Fwrd. Outstanding customer service. I am a loyal customer for more than 15 years.

I just regret the new direction of the website to only focus on the celebrity style (Kendall Jenner). It looks like a fan account of this celebrity. Fwrd went from luxe and classy website to Singer22 find the celebrities style. All my Fwrd emails are too focused on this celebrity. I have to unsubscribe to your newsletter because it seems like people magazine editorials in your emails.

Great communication and prompt delivery

Quick delivery!

Everything was fine and the costumer service was excellent

My package came well packed and on time.I will definitely order again

The customer service, free fast shipping, great priced, wide selection, will be a returning customer

Easy and delivery was as said! Will be purchasing again

Fast, easy, very user friendly for an individual who had to think on the fly. Appreciate the streamlined process and fast shipping as promised. Will be using again.

If you are planning to use FWRD Don’t!! Never in my life have I had such a hard time ordering a shirt! I needed 1 shirt for an event I had coming up (should be a very simple order) so I paid with a suggested payment method after-pay at first and it got cancelled for no reason. I called them and asked what happened and they said usually klarna or after-pay should work because they got their own authentication process. I have $5k on after-pay I can use so it definitely shoulda worked I had way more than enough. She then told me my account got banned from this and needs to be unbanned which takes 2-3 days… wow, but the customer service lady was nice so I decided to wait 2 days to try again because they offered me free over air shipping for my inconvenience. So after 2 days I decide to PAY IN FULL with my dept card. And within 4 hours I got a gmail saying my order got cancelled, and that I’m banned and can never be unbanned and my house and information is blacklisted so that if someone visits or anyone in my house wants to order from them, they’ll get banned. WOW WOW WOW WOW I’ve never ever had such a problem ordering a shirt and to get a gmail TREATED ME LIKE A CRIMINAL AND BLACKLISTED MY HOUSE. Wtf never, i immediately purchased the shirt from another website and delete the FWRD app. Shoutout to cettire for shipping out my shirt the same day I purchased it. So if you need luxury cloths for cheap and fast use cettire and ssensse, I’ve had nothing but good experiences with them for years, only reason why I tried FWRD is because they market over air shipping next day. But yeah never ever again and this experience was the talk of the week in the office but at least now everyone knows not to order from them. So if you are planning to order DO NOT especially in full!! Their might be a glitch in their fraud protection team but DO NOT RISK IT!! And NEVER use ur card because they review your private personal details and make a decision. Never in my life I had something like this happen to me and I’m actually very offended. All this over just trying to buy a simple shirt and I get IP detailed banned like dang wtf. Anyways I’m never in my life going to shop with FWRD again NEVER!!!

Great website, products are as described and the shipping free and fast!!!!

I’m from Germany and recently placed my very first order with FWRD. I didn’t realize they were based in the US, but even with the distance, the shipping was impressively fast!

There was a small issue with the taxes, but after reaching out to their customer service, it was resolved immediately – friendly, professional, and incredibly helpful. Honestly, one of the best online shopping experiences I’ve had in a long time!

They have an amazing selection, and the shoes I ordered are absolutely gorgeous – even better than expected. I’ll definitely be ordering again. Thank you, FWRD!

The shipping was fast highly recommend

Arrived as promised , perfect!

Thanks for the shipment

Quick delivery at the best price to be found