Hi , about now. My experience have large potencial. Fever not stoping, but all going it over by the floors. Together futures. Liquidity will welcome less wait. With my pretty friends wish you u... See more
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See what reviewers are saying
FX Open has been my favourite broker for many years. The staff are helpful and friendly. Good choice of deposit and withdrawal methods. I particularly like withdrawing via instant bank transfer as m... See more
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FXOpen cannot be trusted as a valuable trading platform. I have developed an Algo Bot Python project and I have opened a demo trading account with FXOpen. After a month of inactivity my account was... See more
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Choosing FXOpen was the best broker decision I ever made. Regulated by the FCA, my funds are safe in segregated accounts. Low spreads allow me to do scalp trades, high leverage and advanced ECN techno... See more
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Company details
About FXOpen
Written by the company
Trade with an ECN Technology Broker, Authorised and Regulated by the FCA and CySEC
FXOpen gives traders direct access to ECN technology, with competitive, transparent trading conditions. Whether you use expert advisors (EAs), scalping strategies, or high-frequency trading, FXOpen is here to support your trading style. Furthermore, our commission rates are structured in tiers and are adjusted based on overall trading activity and account funding levels. Clients whose monthly trading volume exceeds 100 lots may be eligible for access to a VPS service, enabling the continuous operation of automated strategies, subject to applicable terms and conditions.
Key Features:
- Spreads from 0.0 pips*
- Competitive commissions tailored to trading volume
- Fast execution, deep liquidity, and no requotes
- Multiple platforms: MT4, MT5, TradingView, TickTrader
- 700+ instruments: FX, indices, shares (including ETFs), commodities, and cryptocurrency CFDs**
*Additional fees may apply
** At FXOpen UK, Cryptocurrency trading via CFDs is only available to our Professional Сlients. They are not available for trading by Retail clients. To find out more information about how this may affect you, please get in touch with our team.
| Apply for An Account |
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. You can find the full disclaimer here: www.fxopen.com.
Written by the company
Contact info
United Kingdom
- support@fxopen.com
- www.fxopen.com
3.7
Average
448 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Scammed For $5600 Eventually
UPDATE ON 28 FEB 2024: So FXOPEN flagged my real review as fake but I got it verified from Trustpilot. They flagged my review even after when I described the whole issue in detail here. So first I gave them 1 star then I gave them 4 star but now I will give them 2 stars. Let me remind that even though I received my deposit and withdrawal after 1 week but in the process, I lost $200 for free because of them.
UPDATE ON 19 FEB 2024: SO I RECEIVED MY WITHDRAWAL AND THE DEPOSIT ALSO GOT CREDITED IN BCH. IT TOOK 1 WEEK. I LOST $200 BECAUSE THE EXCHANE RATE WENT DOWN IN 1 WEEK DELAY. Chat support did not know/told me what exactly the problem was.
So it has been working well for 2.5 years but i guess every broker will scam you eventually. so this week was my number to get scammed from fxopen. i never had issues in deposit/withdraw in last 2 years but since last 2 weeks, it has been a nightmare. since 12 Feb 2024, all my money is lost to fxopen. I lost $5600 to fxopen. One deposit of $2100 which they never credited to my ecn account and one usdt withdrawal still pending from days. neither they are replying to my emails and their chat support is useless and robotic. as you would know when a broker decides to run away with your money then thats how their response becomes. typical forex broker scam. If not today then you will also be scammed tomorrow. this is just how this industry is. in the end, shame on fxopen for targeting me as an individual. If I get my money back then I will come and change my review but for now I am mentally being harrased and all my money is being held with fxopen illegally.
February 12, 2024
Reply from FXOpen
UPD.
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience and distress you have experienced. We take all feedback seriously and strive to address any concerns raised by our clients.
After thoroughly investigating the case, we'd like to clarify a few points.
Title and Allegations: We regret any misunderstanding caused by the review title and statements made. While we understand your desire for privacy, we believe that the nickname should remain neutral and avoid implying allegations. Additionally, some of the statements you listed as facts, such as "my money is lost to FXOpen," "I lost $5600 to FXOpen," and "typical forex broker scam," are false and do not accurately represent the situation.
Resolution and Communication: Contrary to the claim in your review, the issue was resolved within 4 days (from February 12th to 16th), despite the initial misrepresentation. The phrase “neither they are replying to my emails and their chat support is useless and robotic” does not correspond to the real events. FXOpen support team took every possible action to resume work, provided you with updates on the process of fixing the issue and apologies were made in every response. Our support team strives to provide prompt and helpful assistance to all our clients, and we apologize if there were any communication gaps during this process.
Technical Issue: The issue experienced was of a technical nature related to a failure in the crypto-wallet, which required an update and re-synchronization with the network. Resynchronization resulted in a delay in processing. Kindly note that the legal documents disclosed on our website also emphasize that FXOpen is not at fault in such cases.
Market Volatility and Risk Disclosure: As with any online trading platform, there are inherent risks associated with market volatility and system disruptions. We ensure that all our clients are informed of these risks through our Risk Disclosure Statements and Customer Agreement.
Defamation Concerns: We take allegations of defamation seriously and are committed to addressing them appropriately in order to prevent damage to company’s reputation. We are of the opinion that Trustpilot public deserve to be provided with accurate and truthful information. Despite some unpleasant experiences, we believe that our client remains a bona fide partner whose intention was not to mislead other market participants and with the view of our future mutual fruitful cooperation we kindly ask you to delete or correct your review respectively.
Kind regards,
FXOpen Team
Very trustworthy as I received my 4…
Very trustworthy as I received my 4 past withdrawals to my BTC address and find there MT4 very easy to use.
February 12, 2024
Reply from FXOpen
Thank you for taking the time to leave a review, we are delighted you are enjoying your experience trading with FXOpen INT. Within the companies operating under the FXOpen brand, each entity has its own set of deposit and withdrawal methods, with many of them being commission-free.
FX Open good broker for the newbie and the experienced
I have always found to be very reliable in the over 5 years that I have used them as main brokerTheir cusrtomer hsve alwaysfound them courteous in their responses to my odd question.I always feel in control of my money when using FXOpen i would recommend FX Open to someone starting out in trading this is he perfect starrtting place as it was for me,
February 9, 2024
Reply from FXOpen
Thank you for the glowing review! We are delighted that you have found FXOpen to be reliable. Thank you for recommending us to others starting out in trading. If you ever need assistance, feel free to reach out.
All the best,
FXOpen
Could use an update on any changes to…
Could use an update on any changes to deposit/withdrawal method, especially during the wirecard issue where deposit/withdrawal thru mastercard was ceased.
February 7, 2024
Reply from FXOpen
Dear Sylvester,
Thanks for taking the time to leave a review, your suggestion will be passed on to the relevant team. We are actively working to expand our range of deposit and withdrawal methods - within the FXOpen group of companies each entity has its own set of deposit and withdrawal methods, with many of them being commission-free.
All the best,
FXOpen
I was given $10 that skyrocket my…
I was given $10 that skyrocket my trading experience to another great level. I appreciate fxopen efforts towards the projects
February 6, 2024
Reply from FXOpen
Hello, we greatly appreciate your excellent feedback. We are delighted to learn of your positive encounter on our platform. Wishing you prosperity in your trading endeavors!
Reply from FXOpen
Hello Emmanuel,
We appreciate your feedback. Currently, we're working on additional deposit and withdrawal methods for our INT entity. Moreover, you might find our entities located in the UK, AU, and EU appealing, as they offer a broader range of options for funding and withdrawing your account. Thank you for your understanding and patience as we strive to enhance our services to meet your needs.
Best regards,
FXOpen
I will give FxOpen a 5Star for now
I will give FxOpen a 5Star for now. My deposit and withdrawal was quite fast and seamless. I did not have any issue, I tried customer service and they were responsive too. That's a plus for me. I am currently trading with FxOpen
January 17, 2024
Reply from FXOpen
Hello, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We wish you success in trading!
I have been trading with this reliable…
I have been trading with this reliable broker for more than 10 years. They work quickly and also quickly withdraw and top up accounts. I recommend!
January 11, 2024
Reply from FXOpen
Hello, Thanks for taking the time to leave us a 5 star rating. We appreciate your feedback and are delighted you're having a great experience.
All the best,
FXOpen
Good trading app
January 14, 2024
Unprompted review
Reply from FXOpen
Thank you! We will keep making you happy!
All the best,
FXOpen
It was better if we could use more…
It was better if we could use more crypto assets to deposit our account. Trx , Usdt, and asstes with low fee is not supported in platform.
January 9, 2024
Reply from FXOpen
Hello! Thank you for your feedback. We are actively working to expand our range of deposit and withdrawal methods. It's important to note that the FXOpen group of companies includes entities in the UK, Australia, and the EU. Each entity has its own set of deposit and withdrawal methods, with many of them being commission-free. Good luck with your trading!
My trading with FXOpen for over 15…
My trading with FXOpen for over 15 years. Trading server is the best, and financial services are fastest. Thanks.
January 11, 2024
Reply from FXOpen
Hello, thanks for taking the time to leave a review. We're delighted you're enjoying your experience with FXOpen - best of luck with your trading!
Reply from FXOpen
Hello! We're grateful for your time in leaving us a 5-star rating. Thank you!
There is something to comparA reliable and time-tested forex broker!e it with
There is something to compare it with, because I have traded with different forex brokers and I want to say that this broker is now in 1st place for me. The advantages are a narrow spread, low commission, transparent conditions, and fast withdrawal of funds. The broker does not prevent you from making money!
January 10, 2023
Reply from FXOpen
Hello! Thank you for taking the time to leave a review, we appreciate your feedback and are delighted you're having a great experience.
This is interest forex broker with…
This is interest forex broker with metatrader platform.
You have differents services and many crypto instruments for trading online.
May 12, 2023
Unprompted review
Reply from FXOpen
Hi, thanks for taking out time to rate us. It really helps us to keep going and delivering the best.
All the best,
FXOpen
Reply from FXOpen
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
one of the best forex brokers from 2015…
one of the best forex brokers from 2015 till now
December 12, 2022
Unprompted review
Reply from FXOpen
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
All the best,
FXOpen
one of best broker in forex and crypto…
one of best broker in forex and crypto trading offers contest and huge prizes
December 1, 2023
Unprompted review
Reply from FXOpen
Hi, thank you for your great review. We are happy to hear you enjoy using our platform.
All the best,
FXOpen
The broker helps beginners learn…
The broker helps beginners learn trading through competitions and information on the forum. Prize money is withdrawn according to the regulations, support is adequate and responds promptly.
December 7, 2023
Unprompted review
Reply from FXOpen
Hello, thank you for your review. Pleasure to hear you are happy with our platform!
All the best, FXOpen
Met this broker two years ago
Met this broker two years ago. I have been successfully cooperating since then. fast withdrawal, technical support is working. in a word, everything you need for successful trading
November 23, 2023
Unprompted review
Reply from FXOpen
Hello, Mykola. Thank you for the 5-star rating! We are thrilled to know that you enjoyed trading with FXOpen. Your feedback motivates us to continue providing exceptional service to all our customers.
Well lately I saw a major development…
Well lately I saw a major development this company is making which shows us how much they are serious. Recently I started using their crytps and trading experience is phenomenal. You can if you want to
November 15, 2023
Unprompted review
Reply from FXOpen
Hello, Muhammad. Thanks for taking the time to leave us a 5 star rating. We're delighted you're enjoying your experience with FXOpen - best of luck with your trading!
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