Easy Server settings to Set Up a Server, also very competent Support Team, quick reply in Tickets, Always helping Beeing with g Portal for 8 years now, never had issues
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Server was down and a game weekly reset was on the horizon. Jessica scored the winning goal for us. Response was almost immediately when the ticket went in and even though our issue was hardware, she... See more
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This service has been running very smoothly for myself and my friends. We were going to take a pause, but somehow I was accidentally billed for the next month automatically. I created a ticket and it... See more
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I needed access to an expired online server, which contained the Valheim world that my brothers and I had build over the past 3 years. The fact that the subscription ran out was clearly our mistake, b... See more
Company details
About g-portal.com
Written by the company
GPORTAL is a leading provider of gameservers for over 90 games, such as Minecraft, Valheim, ARK: Survival Evolved and many more. We offer 14 different server locations all over the world, with which we guarantee a 99.9% uptime.
We offer our customers a wide range of benefits and services so that they can always enjoy the best gaming experience. These include:
✔️ self-developed DDoS protection (enhanced through cooperation with Corero)
✔️ super fast SSD server hardware
✔️ create a backup at any time
✔️ 24/7 support (phone, ticket, forum, wiki & e-mail)
✔️ and many more!
Our goal is to offer strong servers at fair prices. To achieve this, we are also happy to explore new approaches and introduce new server models. For Minecraft and Project Zomboid, we have already switched to RAM-based models and left the old slot model behind. Innovations like pre-installed modpacks for Minecraft servers are also part of our service.
GPORTAL is 100% prepaid, ordered servers will be online instantly - no waiting time. Accepted payments are PayPal, Paysafecard, creditcard (Visa/Mastercard/American Express), Sofortüberweisung and Wire Transfer.
Contact info
Welfenstraße 22, 81541, München, Germany
- 069 380766670
- support@g-portal.com
- www.g-portal.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Great quality server hosting
Great quality server hosting! I got my Conan Exiles server on it, and it runs very smoothly! Very satisfied, thank you
June 1, 2026
Unprompted review
Reply from g-portal.com
Hallo Valentin
Thank you very much for your fantastic review! 😊
We're delighted to hear that your Conan Exiles server is running smoothly and that you're so satisfied with our hosting service.
Thank you for your trust and your kind feedback. We wish you many more great adventures in the world of Conan Exiles!
Kind regards,
Your GPORTAL Team 🚀
Solid server performance and easy to…
Solid server performance and easy to use interface.
June 22, 2026
Unprompted review
Reply from g-portal.com
Hallo Patrick
Thank you very much for your positive review! 😊
We're delighted to hear that you're satisfied with the server performance and find our interface easy and user-friendly to use.
We place great importance on providing both reliable performance and an intuitive server management experience, allowing you to get started quickly and without hassle.
Thank you for your trust and support. We wish you continued enjoyment with your server!
Kind regards,
Your GPORTAL Team 🚀
Great service!
June 20, 2026
Unprompted review
Reply from g-portal.com
Hallo BookNerd
Thank you very much for your great review! 😊
We're delighted to hear that you're happy with our service.
Thank you for your trust and support. We wish you continued fun with your server!
Kind regards,
Your GPORTAL Team 🚀
Amazing response time
June 20, 2026
Unprompted review
Reply from g-portal.com
Hallo Mister
Thank you for your review! 😊
We're delighted to hear that you were happy with our fast response time.
Thank you for your trust and your kind feedback. We wish you continued fun with your server, and we're always here if you ever need assistance.
Kind regards,
Your GPORTAL Team 🚀
Superb service and support
This service has been running very smoothly for myself and my friends. We were going to take a pause, but somehow I was accidentally billed for the next month automatically. I created a ticket and it was solved quickly and I got my refund. Steffi from support even double checked with me if I had a backup of my data, before deleting/shutting down the server.
Superb service, and I'll definately use G-Portal again when we find a new game to play :)
June 17, 2026
Unprompted review
Reply from g-portal.com
Hallo
Thank you very much for your detailed and wonderful review! 😊
We're delighted to hear that you and your friends were happy with our service and that your refund was handled quickly and smoothly.
It's especially great to read that Steffi took the time to remind you about backing up your data before the server was shut down. Protecting our customers' data is something we care deeply about.
Thank you for your trust and positive feedback. We look forward to welcoming you back to GPORTAL for your next gaming adventure!
Kind regards,
Your GPORTAL Team 🚀
Quality game servers for speed and…
Quality game servers for speed and support, good prices as well :)
June 13, 2026
Unprompted review
Reply from g-portal.com
Hallo Micks
Thank you for your wonderful review! 😊
We're delighted to hear that you're satisfied with the performance of our game servers, our support, and the overall value for money we provide.
Every day, we strive to offer powerful servers, reliable service, and fast assistance whenever our customers need it. That's why it's especially rewarding to hear that these efforts are being recognized and appreciated.
Thank you for your trust and your positive feedback. We wish you many more great gaming experiences with your server!
Your GPORTAL Team 🚀
10/10 recommend
The customer service through gportal is fast, reliable, and overall top tier. The agents here are always happy to help and find a resolution that works for all parties involved. And server customization is really easy once you get the hang of it. Definitely recommend!
June 11, 2026
Unprompted review
Reply from g-portal.com
Hallo Kala
Thank you for your fantastic review and your strong recommendation! 😊
We're delighted to hear that you're so satisfied with our customer service and that you value our fast and reliable responses.
We're especially grateful for your praise of our support team. Our goal is always to provide friendly, knowledgeable, and solution-oriented assistance, working together with our customers to find the best possible outcome.
We're also very pleased to hear your positive feedback regarding server configuration. We strive to make server management as flexible as possible while ensuring that setup and customization remain straightforward, even for newer users.
Thank you for your trust and your wonderful feedback. We wish you continued enjoyment with your server!
Your GPORTAL Team 🚀
I recommend G-Portal for game servers.
I have had a number of game servers with G-Portal since 2021, Since 2021, I have had a Scum server, and on occasions I will put up other game server, to try that game out on G-Portal, Support is second to none, Servers are very stable, I can honestly recommend G-Portal to you for your game server.
June 11, 2026
Unprompted review
Reply from g-portal.com
Hallo Domax
Thank you for your fantastic review and for your loyalty over the years! 😊
We're delighted to hear that you've been using various game servers with us since 2021 and that you've been so satisfied with both the stability of our servers and the quality of our support.
It's especially rewarding to know that you've continued to place your trust in us over the years and have chosen to try out new games on our platform. Long-term customer experiences like yours are incredibly valuable to us.
We'll be happy to share your kind words about our support team and server reliability with the entire team. Thank you as well for your recommendation – it truly means a lot to us.
We wish you continued success and plenty of fun with your current and future server projects!
Your GPORTAL Team 🚀
I just had an full wipe on my server
I just had an full wipe on my server, when this was not supposed to happen. I contacted support, and 10min, later, with great help from Nicholas from G-Portal support team, my server was back up running from a saved backup file. That is great support - thumbs up from me! :)
June 8, 2026
Unprompted review
Reply from g-portal.com
Hello Rune,
Thank you very much for your fantastic feedback! 🙌
We're delighted to hear that your issue could be resolved so quickly and that your server was back up and running again in no time thanks to the available backup. 😊
In situations like an unexpected wipe, we know how important fast and reliable support is. That's why it's especially great to hear that Nicholas was able to assist you within just a few minutes.
We will gladly pass your kind words on to him. Thank you for taking the time to share your experience with us!
We wish you lots of fun with your server and are always here to help should you need any assistance in the future.
Your GPORTAL Team
Bradf and Alu Caused medical crisis
Bradf and Alu intentionally tormented, terrorized and harassed me following me delivering legal documents stating that BradF never contact me again. When he violated the order, I reminded him and he intentionally shut down my server of 600 players and left it down two days in a row.
I sent more legal documents ordering them to stop tormenting and harassing me, and BradF said he didn’t have to obey the law. His belief of this is evident in his violent past, and the fact that he was never held accountable.
Bradf and Alu have been attempting to destroy evidence of their stalking, and harassment but I have key evidence proving that they not only seized unlawfully what is STILL my property, and that they were watching my personal details— access no mere support person should have especially without authorization or reason.
After attempting to get in touch with the legal team and that company, I found out from Waco Texas PD that BradF tried to file a charge against me for harassment.
He knowingly mocked my service-connected disabilites and made fun of my communication aids, too. He and Alu also caused a major health crises.
Gportal, D11 and FacePunch are all aware of these actions and the 9 years history of this person doing this to others yet choose to leave him in power and NOT even bother to reach out to those he critically injures.
I was a 2 year client when all of this happened. No problems except with those individuals, although the support team itself is mostly incompetent.
They answer quickly but never know what they are doing, the only exception to that is bo_g.
May 30, 2026
Unprompted review
Great customer service!
June 3, 2026
Unprompted review
Reply from g-portal.com
Hello Daniel,
Thank you very much for your wonderful review! 🙌
We're delighted to hear that you're so satisfied with our customer service. Positive feedback like yours is a great motivation for our entire team and shows us that our efforts are making a difference. 😊
Thank you for taking the time to share your experience with us. We wish you continued enjoyment with your server, and we're always here to help whenever you need assistance.
Best regards
Your GPORTAL Team
Lost Hytale mapp
I had a problem where I had to reset a 2.5 month old Hytale map. They were very helpful! I thank them again.
June 3, 2026
Unprompted review
Reply from g-portal.com
Hello Bence,
Thank you very much for your wonderful review! 🙌
We're delighted to hear that we were able to help you with your Hytale map issue. We understand how valuable a game world can be when so much time and effort has been invested into it, which is why we know how important fast and helpful support is in situations like this. 😊
Thank you for your trust and your kind words. It's great to know that you were satisfied with our support.
We wish you lots of fun on your server and are always here to help should you need any assistance in the future.
Best regards
Your GPORTAL Team
Reply from g-portal.com
Hello Nate,
Thank you for your review! 🙌
We're delighted to hear that you find our platform easy to use and that you're satisfied with your server's performance. 😊
Providing a user-friendly experience and stable performance is very important to us, so you can focus entirely on enjoying your gaming experience.
Thank you for sharing your experience with us. We wish you continued fun with your server!
Best regards
Your GPORTAL Team
Great experience so far
Great experience so far. No major issues. Everything is running great.
May 25, 2026
Reply from g-portal.com
Hello Landon,
Thank you very much for your wonderful review! 🙌
We're delighted to hear that you've had such a great experience with us so far and that everything is running smoothly. 😊
That's exactly what we strive for: providing a stable and reliable platform so you can focus entirely on enjoying your gaming experience.
Thank you for sharing your experience with us. We wish you continued fun with your server, and we're always here to help should you ever need any assistance.
Best regards
Your GPORTAL Team
FS25 DLC version mismatch fixed in minutes.
Had an issue with FS25 latest updated. One of the paid DLC's from the game had a version mismatch that i personally could not get fixed. made a support ticket, Alu from Customer Support jumped on the ticket and it was fixed within minutes. From making the ticket till it got fixed took 15 minutes. Amazing work.
May 31, 2026
Unprompted review
Reply from g-portal.com
Hello Kilian,
Thank you for your fantastic review! 🙌
We're delighted to hear that ALU was able to help you so quickly with the version mismatch issue following the FS25 update. We know how frustrating it can be when a DLC doesn't work as expected after an update, which makes it even better to hear that the problem was resolved in such a short time. 😊
We'll be happy to pass your special praise on to ALU. Feedback like this is a great motivation for our team and shows us that our efforts are appreciated.
Thank you for taking the time to share your experience with us. We wish you continued enjoyment with your Farming Simulator 25 server!
Best regards
Your GPORTAL Team
Great support
I had some trouble this memorial day with a server I had rented and made a ticket not expecting a response till tomorrow given the holiday and late hour. But Ned replied and was able to transfer my data over to a new box and resolve some FTP issues I was having.
I have been with g portal for a few years on and off and always come back primarily because the support team is always quick and helpful. Most companies seem to out source their support to people who don't know what they are doing but g portal is always knowledgeable and helpful in both the games they provide service for and their own hardware.
Thanks Ned!
May 25, 2026
Unprompted review
Reply from g-portal.com
Hello Bry,
Thank you very much for your detailed and fantastic review! 🙌
We're delighted to hear that Ned was able to assist you so quickly, even late at night on Memorial Day. We understand how important it is to receive timely support when dealing with server or FTP issues, and we're glad we could help get everything resolved quickly. 😊
What makes us especially proud is your long-standing trust and the fact that you continue to return to GPORTAL over the years. Your praise for the knowledge, professionalism, and helpfulness of our support team means a lot to us. Providing fast, competent, and personal support is exactly what we strive for every day.
We will, of course, pass your kind words on to Ned and the rest of the team.
Thank you for taking the time to share your experience with us. We wish you continued enjoyment with your servers, and we're always here to help whenever you need assistance.
Best regards
Your GPORTAL Team
As a 76-year-old I am not the most…
As a 76-year-old I am not the most computer literate person. The people in support were extremely patient and helpful. I am so pleased with the product and staff that I wish I could give 6 stars.
May 23, 2026
Unprompted review
Reply from g-portal.com
Hello John,
Thank you very much for this heartfelt review! 🙌
We're especially happy to hear that you felt well supported by our team. We believe that great customer service means taking the time to help every customer, regardless of their technical experience. 😊
Your kind words about our team's patience and helpfulness mean a great deal to us. Knowing that you're so satisfied with both our product and service that you'd like to give us 6 stars is a wonderful compliment for the entire team.
Thank you for your trust and for taking the time to share your experience. We wish you continued enjoyment with your server, and we're always here to help whenever you need assistance.
Best regards
Your GPORTAL Team
fast answer
fast answer, and also giving out every information that would helped at the same time. it was answered by nicholas of ur team.
May 17, 2026
Unprompted review
Reply from g-portal.com
Hallo Luunta
Thank you very much for your great feedback! 🙌
We’re really happy to hear that you received a fast response and all the helpful information you needed right away. That’s exactly the kind of support experience we aim to provide! 😊
A big thank you as well for your kind words about Nicholas — we’ll gladly pass them on to him. 🚀
Thank you for your trust and we hope you continue to enjoy your server!
Your GPORTAL Team
Super Team
KnowLedgable , friendly, fast and efficient. Fantastic support and honestly textbook example of proper tech support. hihgly recommended
May 15, 2026
Unprompted review
Reply from g-portal.com
Hallo Lucius
We’re truly happy to hear that you experienced our support as knowledgeable, friendly, fast, and efficient. Providing exactly this kind of high-quality technical support is what we strive for every day! 😊
Your kind words mean a lot to our team and motivate us to keep delivering the best service possible. Thank you as well for your strong recommendation! 🚀
We hope you continue to enjoy your server!
Your GPORTAL Team
Quality Service & Good Customer Support
I've only been using GPortal's services for a short time, but my experience has been a good one. I needed some help moving a server and Jessica (customer support) was on it within a few minutes and had my issue resolved. The service was both timely and done with professional courtesy. Thumbs up from me!
May 13, 2026
Unprompted review
Reply from g-portal.com
Hello Birmingham,
Thank you very much for your wonderful review! 🙌
We're delighted to hear that your first experiences with GPORTAL have been so positive. It's especially great to know that Jessica was able to assist you quickly and professionally with your server migration. 😊
Providing fast, knowledgeable, and friendly support is exactly what we strive for, so we're thrilled that this was reflected in your experience.
We will gladly pass your kind words on to Jessica. Thank you for taking the time to share your experience with us.
We wish you continued enjoyment with your server, and we're always here to help whenever you need assistance!
Best regards
Your GPORTAL Team
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