Easy Server settings to Set Up a Server, also very competent Support Team, quick reply in Tickets, Always helping Beeing with g Portal for 8 years now, never had issues
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Review summary
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Server was down and a game weekly reset was on the horizon. Jessica scored the winning goal for us. Response was almost immediately when the ticket went in and even though our issue was hardware, she... See more
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This service has been running very smoothly for myself and my friends. We were going to take a pause, but somehow I was accidentally billed for the next month automatically. I created a ticket and it... See more
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I needed access to an expired online server, which contained the Valheim world that my brothers and I had build over the past 3 years. The fact that the subscription ran out was clearly our mistake, b... See more
Company details
About g-portal.com
Written by the company
GPORTAL is a leading provider of gameservers for over 90 games, such as Minecraft, Valheim, ARK: Survival Evolved and many more. We offer 14 different server locations all over the world, with which we guarantee a 99.9% uptime.
We offer our customers a wide range of benefits and services so that they can always enjoy the best gaming experience. These include:
✔️ self-developed DDoS protection (enhanced through cooperation with Corero)
✔️ super fast SSD server hardware
✔️ create a backup at any time
✔️ 24/7 support (phone, ticket, forum, wiki & e-mail)
✔️ and many more!
Our goal is to offer strong servers at fair prices. To achieve this, we are also happy to explore new approaches and introduce new server models. For Minecraft and Project Zomboid, we have already switched to RAM-based models and left the old slot model behind. Innovations like pre-installed modpacks for Minecraft servers are also part of our service.
GPORTAL is 100% prepaid, ordered servers will be online instantly - no waiting time. Accepted payments are PayPal, Paysafecard, creditcard (Visa/Mastercard/American Express), Sofortüberweisung and Wire Transfer.
Contact info
Welfenstraße 22, 81541, München, Germany
- 069 380766670
- support@g-portal.com
- www.g-portal.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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Solid, Reliable Game hosting
GPortal provides a solid, affordable hosting service for the games I want to play (and lots of other choices). Fast and easy setup. It just takes a couple of minutes and my new server is running and ready to play with friends. Switching games on my server is easy. Support is good and the staff is friendly. Servers are reliable and available almost all the time.
April 6, 2026
Unprompted review
Reply from g-portal.com
Hello Laurie,
Thank you so much for your great feedback! 😊
We’re really happy to hear that you’re satisfied with our service, the easy setup, and the reliability. Enjoy your gaming!
Best regards,
Your G-Portal Team
GPortal is the only server I have ever…
GPortal is the only server I have ever used but so far it has been great. With any online gaming server, there will be issues from time to time, but their customer service has always fixed the issues very quickly. I would recommend to anyone.
April 4, 2026
Unprompted review
Reply from g-portal.com
Hello Reid,
Thank you so much for your great feedback! 😊
We’re really happy to hear that you’re so satisfied with our service and especially appreciate our support — that’s exactly what we strive for!
Thank you as well for your recommendation, it truly means a lot to us.
Best regards,
Your G-Portal Team
G-Portal Keeping it small but Mighty
G-Portal is not as big a name as some like Nitrado, but they are at an advantage because their smaller size means they can devote more time and resources to the quality server hosing the customers have come to love and expect. Also allows them to keep pricing affordable. Other hosting services give you 20 slots for 33.80. G-Portal gives you 100 for 20.99, G-Portal is SIMPLE. Simple to use, and understand. I would and have recommended G-portal to many of my server owning friends and they agreed. I WILL return to G-Portal as soon as I am able and hopefully they will soon host ASA so I never have to use any other hosting service again.
June 3, 2025
Unprompted review
Reply from g-portal.com
Hello Kathleen,
Thank you very much for your detailed and great feedback! 😊
We’re really happy to hear that you appreciate our ease of use, server quality, and value for money.
Your recommendation also means a lot to us – thank you! We would be delighted to welcome you back again soon.
Best regards,
Your G-Portal Team
Server was easy to setup
Server was easy to setup. It isn't too expensive and there are options for how many players which I liked.
April 2, 2026
Unprompted review
Reply from g-portal.com
Hello Johnny,
Thank you so much for your great feedback! 😊
We’re really happy to hear that you’re satisfied with the easy setup, fair pricing, and flexible player options.
We wish you lots of fun and enjoyable gaming!
Best regards,
Your G-Portal Team
The service is great and the price is…
The service is great and the price is not bad. The problem I ran into is navigating the settings it takes a little getting used to. But overall it's worth it. It would be nice to have more then one game save on it and the full player count on both
March 25, 2026
Reply from g-portal.com
Hello Ray,
Thank you for your honest feedback!
We’re glad to hear that you’re happy with our service and the price-performance ratio 😊
Your point about the settings navigation is totally understandable – we’re continuously working to make everything more intuitive.
We also appreciate your suggestion regarding multiple game saves and full player capacity, and we’ll gladly pass this on to our team.
We hope you continue to enjoy your server!
Best regards,
Your G-Portal Team
Easy to use, reliable and affordable servers
Servers are easy to set up. Reasonable pricing. The servers do seem to be regularly stable. I have has ONE issue, I contacted support and the issue was resolved VERY quickly, Within 2 hours from first contact to issue fixed.
March 21, 2026
Unprompted review
Reply from g-portal.com
Hello Simon,
Thank you very much for your positive feedback!
We’re really glad to hear that you’re satisfied with the easy setup, our pricing, and the stability of the servers. It’s especially great to know that your issue was resolved so quickly by our support team – that’s exactly how it should be.
If you have any questions or need assistance in the future, we’re always here to help.
Thank you for your trust!
Best regards,
Your G-Portal Team
The fast reply back was good and the…
The fast reply back was good and the helped with my issue. I wish you could talk to a real person though.
March 18, 2026
Unprompted review
Reply from g-portal.com
Hello Thug,
Thank you very much for your feedback! We’re really glad to hear that you were satisfied with the quick response and that we were able to help with your issue.
We also understand your wish to speak directly with a real person most likely referring to phone support. We discontinued this some time ago for efficiency reasons. However, we’re still able to assist you quickly and reliably through our ticket system.
Thank you again for taking the time to share your review!
Best regards,
Your G-Portal Team
hell yeah g-portal
so far so good, no server crashes and its easy to set up and change your server.
March 24, 2026
Unprompted review
Reply from g-portal.com
Hello Brandon,
Thank you very much for your positive feedback! We’re delighted to hear that you’re satisfied with the stability of our servers as well as the ease of setup and customization. This is exactly what we focus on delivering reliable performance combined with a user-friendly configuration.
Best regards,
Your G-Portal Team
Very helpful staff
Very helpful staff! Setting up servers is simplest i've seen
March 21, 2026
Unprompted review
Reply from g-portal.com
Hello Jon,
Thank you very much for your great feedback!
We’re very happy to hear that you found our team helpful and that setting up your servers was so easy for you. That’s exactly our goal!
Thank you for your trust and enjoy your continued experience!
Best regards,
Your G-Portal Team
G-Portal
Overall I am happy with the G-portal experience, despite a rocky start when we first created the server.
The team do there best to get issue sorted out and respond verry quickly. A++
March 21, 2026
Unprompted review
Reply from g-portal.com
Hello Luke,
Thank you for your feedback! We’re very happy to hear that you’re overall satisfied with G-Portal, despite the rocky start. Our team always does their best to resolve issues quickly and provide smooth service. We look forward to continuing to support you!
Best regards,
Your G-Portal Team
easy to use
easy to use, active support, good pricing, hardly any if at all downtime.
March 21, 2026
Unprompted review
Reply from g-portal.com
Hello Mindy,
Thank you for your great feedback! We’re really happy to hear that you’re satisfied with the usability, our support, the pricing, and the reliability. We’ll continue doing our best to provide you with the best possible service!
Best regards,
Your G-Portal Team
Give your games a dedicated home, 24/7 with g-portal.
Easy to configure game servers at a more than decent pricing.
Give your games a home that's online 24/7, with g-portal!
March 21, 2026
Unprompted review
Reply from g-portal.com
Hello Tal,
Thanks for your feedback! Great to hear that you appreciate our easy setup, fair pricing, and 24/7 server availability. We’re excited to keep your games running around the clock!
Best regards,
Your G-Portal Team
Far from great
Far from great. I expected more honestly, and its mediocre at best. Multiple issues so far and will be looking at other services unless things improve.
March 17, 2026
Reply from g-portal.com
Hello Rob,
We’re very sorry to hear that you’ve experienced issues and that your expectations haven’t been met. This is not the level of service we aim to provide. Trustpilot will get in touch with you regarding this. Once we have your details, we will review the issues and work together to find a solution so you can use your server as intended.
Kind regards,
Your G-Portal Team
Cheap and easy to use recomend
March 20, 2026
Unprompted review
Reply from g-portal.com
Hello,
Thank you for your feedback! We’re really glad to hear that you find our servers affordable and easy to use. We’ll continue doing our best to provide you with reliable service!
Best regards,
Your G-Portal Team
Great service and support.
I have been a GPortal customer for a few years now, and they always have game servers for popular games that I play with my community. The service is great, the servers are easy to setup. The support on discord is fast, friendly, and knowledgable.
March 19, 2026
Unprompted review
Reply from g-portal.com
Hello Jaime,
Thank you for your great feedback! We’re very happy to hear that you’re satisfied with our servers, service, and Discord support. We’ll continue doing our best to provide you and your community with an amazing gaming experience!
Best regards,
Your G-Portal Team
Excellent Customer Service!
GPortal offers excellent Customer Service! If you submit a ticket they respond almost immediately and they do their best to rectify the issue as soon as possible, or explain when it will be rectified.
February 4, 2026
Unprompted review
Reply from g-portal.com
Hello Cara,
Thank you very much for your great feedback! We’re really happy to hear that you’re so satisfied with our customer service. We always do our best to respond quickly and provide transparent solutions.
Best regards,
Your G-Portal Team
Great Server
I've been a customer off and on for some time. I've always thought they provided me with a great service. I've now been hosting my friends for several months on an Icarus server it's the service has always been great.
March 17, 2026
Unprompted review
Reply from g-portal.com
Hello Oldtimer,
Thank you for your feedback and your loyalty! We’re very happy to hear that you’re satisfied with our service and that your friends are having a great experience on the Icarus server. We’ll continue doing our best to provide you with excellent service.
Best regards,
Your G-Portal Team
Reply from g-portal.com
Hello Craig,
Thank you very much for your kind review! We're delighted to hear that you were satisfied with both the price and our service. That’s exactly what we strive for.
Best regards,
Your G-Portal Team
Great prices, good service, decent support.
G-Portal has great prices and a wide range of titles to offer. In most cases everything goes off without a hitch and you've got a cheap and easy server up and running in minutes.
When there's a hiccup their support team is decent (though not super fast). Based in Idaho I've still had better luck with their Los Angeles "Gameclouds" than the closer an lower-ping Dallas, TX "Gameclouds".
Generally a good service that I'll likely continue to use.
March 16, 2026
Unprompted review
Reply from g-portal.com
Hello Jerry,
Thank you for your feedback! We're glad to hear that setting up your server was quick and hassle-free, and that you're happy with our prices and game selection. Great to know our support team was able to help you as well. We look forward to keeping you on board with G-Portal!
Best regards,
Your G-Portal Team
I played on multiple server providers I…
I played on multiple server providers I will say I have never played on one like this. The servers are amazing and the service is amazing. These guys go beyond of what their job is to help you out. I wish Gportal the best in success u guys truly deserve it all and special shout out to Ned for the last service I recieved thanks you !!!
March 16, 2026
Unprompted review
Reply from g-portal.com
Hello Alen,
Thank you so much for your awesome feedback! We're thrilled to hear that you're so happy with our servers and service. A big thanks also for the kind words for Ned – we’ll pass them on! Enjoy gaming with G-Portal!
Best regards,
Your G-Portal Team
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