G4S Danmark Reviews 10,249

You send me mails, I have never requested.
You send contract information to the wrong (my)email adress to a foreign country.
You don’t stop it after a lot of replies.

Not trustworthy insurance company…

Good service

God service, grundig gennemgang og godt produkt til konkurrencedygtig pris. Super serviceminded rådgiver👍

Good quality of equipment, but there are a few problems:
-the cameras only have a 90-degree angle and does not have wide angle
-the main hub has a bright light, and at night, the light illuminates the entire room. the main hub has settings, but no permission to configure them. The same story with other sensors.
-G4s only uses 1 code word and it's impossible to tell who is actually calling from the center because there are some programs where you can set any number and make a call, which is what spammers usually do.
Good service.
Subscription a little higher then other places also has financering price which binding for 60mth

super venlig person som var hos os og installere, alarmerne

Supper god behandling super god installation supper god oplevelse med supporten
Simpel og godt produkt nem at betjene

The app is not as good and the competition’s, UX for configuring the devices is quite complicated and no possibility for connecting to other connected devices or setting up routines like starting every night at midnight.

Billing is only available as quarterly, and somehow it never got registered in betalingsservice, so there was always some problem where we didn’t get the bill or got it to late. Never experienced the same problems with other companies.

After becoming tired of this we decided to change to Verisure as they offer a better app and were around 280kr cheaper per month.

Then when I cancelled my contract and wanted to send my gear back they insisted that I have to pay for it and will force me to pay the remaining 5000kr over the next few years, plus they charge 1200kr cancelation fee.

So be careful when reading their contract so you don’t get locked in for years with a sub par system.

Worst experience with service provider in DK.
I would not give even one star. Not enough that seller promised something and now is telling me I misunderstood it, absolutely reduculous. For more than a month we are using night mode and realised nothing is added to night mode and when I call technician has attitude as I am stupid because we have not added anything to night mode and then to top it up, when I asked lady handling my invoice issue, to ask seller to call me, she tells rudely he will not call and we consider this case closed. Who is working in this company??? Nobody cares about customer thats for sure with this kind of attitude:( Very dissapointing.
I was happy with Verisure and was stupid enough G4S to convince me to change based on lies!

We had a great service. It went very quickly to get a time that worked well for us to set up the alarm in our house. We were shown how to use the system. It is easy to use and looks great!

Super god kundeservice samt en god en produkt man får

God levering, fin opsætning og for lidt introduktion og læring.

Super godt team til instruktion og opsætning - vi er meget. Glade

Can not give more star, because your agent promised me some improvements many month ago and still nothing...

I only have good things to say about G4S. They took me away from my old alarm company for less than half the price. Once my old alarm company found out, they wanted to upgrade their very ancient equipment with new and give me a new price. But, they still couldn't match the equipment and service I received from G4S. Since then, G4S has upgraded my first G4S system with the new G4S Shield. I am very please with all of the services they provide. My neighbors also have G4S and are also very happy with their systems.

Super godt som for 7 år siden. Fik dog at vide at man kan se video online når alarmen er sat til. Kan dog ikke se det ??