I had Central Heating installed. GairGas kept me updated at every stage of the process. I received text messages on each day of the works informing me that they were on their way. Engineers arrived wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Gair Home Services (Gair Gas Ltd) is a family run company with a reputation for quality, service and reliability. We provide a whole range of services to our customers from boiler installations to annual heating cover - protecting our customers from unexpected heating breakdowns 365 days a year covering Chandlers Ford & Hampshire area.
Lakewood House, Hiltingbury Road 50, SO53 5SS, Chandler's Ford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service form engineers who go the extra mile. Fitted Aircon and left no mess. Gave excellent advice about another matter for my elderly Aunts property in Kent. Saved her thousands and stopped her being ripped off.

Reply from Gair Gas
Boiler and gas cooker service of my rental property. Tenant reports they were fantastic, fix issues on site, tidied up well, would definitely recommend!

Reply from Gair Gas
I have been with Gair Gas for years they are always on time, never to much trouble to do what even needs
doing i would recommend to have a service plan 10/10
thanks,

Reply from Gair Gas
The boiler needed some parts replacing which the engineer diagnosed, ordered the parts for me and fitted. Turned up promptly and was very pleasant and efficient. All at a very reasonable price. Thank you.

Reply from Gair Gas
Gair had already given me excellent service for the rewiring of my flat and they have since returned twice to add power points. On every occasion they turned up as arranged and carried out the work very efficiently. All the staff - office and engineers, were always polite, kind, considerate and really helpful. Thank you Gair!

Reply from Gair Gas
Part was supplied and fitted to repair toilet, on time and to excellent standard

Reply from Gair Gas
Serviced as planned. Notification of engineers arrival close to actual arrival. First time used though past engineer from "merged" company did the service. As with all these companies they want to sell you a "plan"; considering.

Reply from Gair Gas
When we phoned the Gair company as our heating was not working the response was extremely good.The lady on the phone was so polite and very helpful.The gas fitter came out that very afternoon and repaired the problem.Also very helpful telling us about the best thing to do to help save call out charges.Great company and have always dealt with this company as very helpful and very knowledgeable.

Reply from Gair Gas
Electrical issue quickly identified. Temporary fix whilst parts ordered over Xmas period. All resolved. Very satisfied.

Reply from Gair Gas
Engineer arrived within the time slot having prior phoned advising of his ETA.
Polite, efficient service from a local company, I would definitely recommend them.

Reply from Gair Gas
I had a leak in my bathroom which I noticed on the kitchen ceiling at 6.45 pm,30th December I turned off water and called emergency Gair gas and they were there 8am nx morning and sorted my problem,thanks Sam for great service and been so polite

Reply from Gair Gas
Excellent service throughout the process - quotation, installation, commissioning, and invoicing.

Reply from Gair Gas
Work completed effectively and with minimum inconvenience. Engineer was very friendly and helpful.

Reply from Gair Gas
Our 19 year old boiler packed up beyond reasonable repair Tuesday morning by 4 pm Wednesday we had a lovely new boiler up and running. The level and speed of service by Gair Gas is second to none.l would highly recommend them

Reply from Gair Gas
Great service. Very efficient and staff very knowledgable and capable. Had it all in hand. Boiler working brilliantly. Many thanks

Reply from Gair Gas
After years of rising prices and increasingly poor service from British Gas I decided a couple of years ago to switch my boiler and central heating cover to Gair Gas. I'm so glad I did!
Their service is excellent (and costs considerably less than I was paying British Gas). When I need to call them I get straight through to speak to someone (no frustrating IVR to work through) and they are always helpful and polite. Their engineers likewise are punctual, courteous, skilled and thorough.
When I took out my contract I added plumbing cover too, and that has proved to be an excellent addition. I recently called on a Saturday afternoon, having been waiting over 24 hours for my home insurance company to send someone to fix a water leak. The Gair Gas engineer arrived and fixed the leak in less than an hour from my first call.
What a great company. I cannot recommend them highly enough. Thank you Gair Gas!

Reply from Gair Gas
The engineer arrived on the day & the time planned tocomplete the work. There was a problem with the boiler so the engineer arranged for it be repaired under warranty by the manufacturer. I didn’t have to anything he arranged it all. The manufacture’s engineer arrived as planned & all completed at no cost to me. I was very impressed with the service.

Reply from Gair Gas
The job was to rewire the cables in our meter cabinet.
Did a good job, in the rain, in the dark, made it all work. Very pleased.
Clean and tidy.
Polite and friendly.

Reply from Gair Gas
Gair Home Services provide an excellent five-star service supporting the local community. They are an outstanding, no-nonsense company.
I am not a great fan of large national firms, as they often fail to respond when needed. I experienced this myself when a major leak was destroying my home, and they did not consider it an emergency.
With regards to our recent work, we were visited by Harry, an exceptionally polite and professional young man who was clearly efficient and knew his job well.
Overall, five stars (I wish I could give six!). You remain our first choice for all home services.

Reply from Gair Gas
Promt, knowledgeable, polite, and reasonably priced. Can't really ask for more. I wouldn't hesitate to recommend this company.
Many thanks.

Reply from Gair Gas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.