Gala Casino Reviews 

Have put over £50 into slots and have not won one scatter or bonus. An utter rip off.
Would steer clear of this site at all costs unless you play poker or bingo.

This site is a scam, constant glitches. Over 300 spins without a win.
After putting in just £150 i won £250, then all of a sudden I had no wins for 300 spins. I would have Given 0 stars if it was an option.
Please read these reviews before joining.

Won £930 last night, withdrew the money said it was under review. This morning my account had been closed and suspended. Money taken and payment reversed. This is unacceptable people won that money. They have robbed us

Crap, never one bonus really shit casino 150 quid spent

Pretty new to this site enjoyed my time playing slots. I’ve broke even tonight so I’m happy with that. I sent over all documentation to verify my account before I started to play ( I think that’s the best thing to do)
Overall happy my winnings are on the way and I shall continue to use this site. One thing I’ve not done as yet is set spending limits, I will do that asap to make sure I only use what I can afford. Also another positive note checked in on whilst gaming to give me the option to continue or take a break, it’s easy to get carried away so a pop up message like that helps to make you think and log off if needed 👍

Withdrawal was in my bank account within the hour.

I have been trying to withdraw £3500 out of my account for the past 2 months now, every time they say we will send it of for review and update with email. I get no email and then have to chase back up constantly. It almost seems like they are avoiding to send the money at all cost. If you want an easy and simple site I would advise not using gala casino

Awful slots, you'll be very lucky to get a bonus. Seems to be a common trend, same company that owns Ladbrokes/Coral etc. Use at your peril, if you want to be bankrupt this place is for you. I definitely wouldn't recommend wasting your money. Be warned! Stay well clear.

Just done a 12hour shift in work and it was less exhausting than playing on this shambles of a site honestly got to be the worst out there. You would be better off playing on sites that aren't regulated in the UK the odds are better and more honest than these thieves

How about you stop robbing all your customers the corrupted gaming boards and start playing fair you corrupted scum. This aint gambling its called scamming.

Just wanted to play a bit on casino. Deposited £1000 via Paypal and they took the deposit and I have no money in account. They say it pending but I check paypal and is completed

edit:
turned out have deposit limit but they accept deposit over that amount and then just hold it, and dont say anything, no email, no notification nothing

then have to wait for them to refund it, terrible system like an 80s web site

Wont let me copy screen shot proof .
I won big on xxtrene lightening roulette 28-8-2024 at 04.18 and should have won 10k as bet £5 on number 17 and it won with 2000 multiplier
I have screen shot from evolution of win and screen shot from my history for that bet
I’ve been ignored and bet was never paid by casino

Deposited £60 today playing on games that are clearly loaded!

Not one win and I know how RTP or RNG works but the RTP and RNG is rigged to lose!!!!

If you want to waste your money on Gala Spins or their sister site group brands include Gala Bingo, Gala Spins, Ladbrokes, Coral, Bwin, Foxy Bingo, Foxy Games you will absolutely never hit the jackpot for sure and never have a good win!

I would of definately of given no stars if I could!

Absolute robbing pigs. Don't play here you won't win a thing.

Been with these a while now, I have withdrawn large amount of cash £800-£1500 and they are all proceed in a hour good games what an online casino should be.

Legal theft
Lost 440£ on 20p stake
Worst site i ever played in my life
I dont even know how such sites are even allowed to be opened
Someone needs to look into this bcs you are stealing too much.

After several months to over a year they have now asked me for documents gave all the documents they want they ask for more. Closed my account and now say that the £293 withdrawal has to go to another review to get the money, time after time they come out with excuses any positive reviews on here and fake and paid for, if this is how LC international run their companies the U.K. gambling commission should close them down. How many thousands are the robbing out of people you can’t tell me their star rating is good on here and everyone says the same thing. Is trustpilot of any use at all or just a means to air your anger.

Garbage site all time I deposit I spin low stakes keeps me there for about 3 hours with my £10!deposit get to last spin gets me in bonus back to my £10 again and again and again waste my time all the time and in the end I lose I joined up about 3 years ago nothing has changed

My account was suspended with no explanation, I have called once a week since November and just keep being told it's being looked into. It's been long enough now.

Avoid this casino like the plague! Promotions are misleading, designed to lure players in with false promises. It's astonishing that this can be a "legally licensed" platform. Moreover, their support staff prioritize encouraging further deposits over genuinely addressing player concerns, useless and unhelpful. They conveniently blame you for not being aware of their hidden deposit restrictions, which seem deliberately concealed and difficult to spot. These restrictions unfairly limit you, even as a new customer, making your initial deposit essentially pointless. To top it off, they swiftly block accounts without returning remaining funds or providing any explanation.

Need reporting the customer support, tried putting my monthly limit amount up from £40 to £100, then don't support you in a problem situation. The well well well wheel caused failed bets yet the support team felt this did not happen, funny how it has happened to me and others only happened when a bonus was due, so after playing for 30 minutes a bonus came in and my bet was rejected. Fixed clearly, them to say it didn't happen is shocking as a player.
I feel the RTP RNG are rigged, how can a random number generator pick number 1 for 30 minutes!? When asked told in a script how they are monitored and I can go away and read how it works! So if the wheel paid out number of bonuses in the morning chances of hitting anything to keep the fun funds going is dead!!
Blocked on foxy gala coral ladbrokes until I gave them info about my income and out goings! Then 4 weeks later blocked accounts again asking for same information.
I asked if I was at a casino would I be required to show them my income savings and outgoing, seems ridiculous to me!! Likely as I am a 10p betting girl and they don't like that, to be fair I've withdrawn more than I deposited overhaul, someone said, when that happens they will try to vindicate you and block you from playing, eventually.
Well in my 8 months of going and playing I've been blocked at least once every 6 weeks, they harass me by phoning and try to manipulate my deposit limits, even said why not put the full £40 in and this will save multiple transfers, well no I play how I play the limit is for the month not a damn day!! I'm speaking to commissioners in regards to their bully attitudes and harassment, I hope someone contacts me from gala foxy ladbrokes or coral I keep my evidence by way of screenshots, which I suggest you also do.
They also took £20 instead of £10 and took 5 days to refund only after I stated this could be a hardship situation for someone else! Again I was called later by support team to explore my comment, marvelous how quick they call me yet slow to return the money absolutely shocking experience, the whole platforms are exactly the same customer support, so I blame all the platforms ! Only told sorry with each contact! So when again they blocked account for another comment, which if they did their research first I spent 20p and lost 20p on a game and said oh no it's taken all my money!! Pathetic, again wanting income outgoings savings! Told them they have these from 4 weeks ago, said to close accounts if they need them again support said without them the accounts (all) will be closed! I did not object as the frustration was not worth the experience
No fun no joy no support harassment manipulation and told basically I was telling fibs about a missing bet, well I'm not here to get rich just a few fun funds never again. Also I played and complain about return to player of 4p yup 4p from £4 again sent speel of their RTP and RNG .. glad the frustration will no longer be in my lifetime wasting