GAME Reviews 

They really need to partner with RELIABLE couriers. I had a pre-order marked as next day shipping, and it got stuck in the courier's depot for so long they stopped bothering trying to get it to me on time and said it was delayed. Again, something that had already been paid for NEXT-DAY shipping.

I placed a pre-order for Sony's Wolverine from Game as they had the physical copy available. Watching the pre release videos and reviews of the game, I promptly decided to cancel it. This was on the Friday morning with the game being released the following Tuesday. I received the email acknowledging my cancellation and informing me that it was being processed. I then received an email on Monday morning from Evri saying that they were expecting my parcel from Game. I checked my account and the game was still pending despite being cancelled, so I cancelled it again and, again, received the generic "processing" email. I then got an email from Game on Tuesday telling me that my order had gone through and they had taken my money and the game would be delivered that day. I tried to find any way to contact Game, but they only have a useless AI bot that couldn't find it's backside with both hands and a map. I resigned myself to receiving the game and returning it, only to discover that I have to pay for return postage for a game that I have cancelled and you haven't sorted out! Whilst waiting for a game I didn't want to turn up, I get another email from Game telling me that they have seen my cancellation email and have ordered Evri to send the parcel back to them and I'd get a refund in the next few weeks. I then got several snotty emails from Evri telling me that they couldn't deliver my parcel because of something I had done!!! I have learned my lesson and will NEVER use this awful company again.

Google searched fire emblem fortunes weave dagdan collection and says in stock on the link when I click to add to bag it says out of stock. Thanks for getting my hopes up. FIX YOUR WEBSITE

Arrived on release day, early afternoon. Reasonable amount of packaging and item in perfect condition.

Not good my item arrived and when I opened the envelope the game was crushed inside. I went to use the live chat bot but when prompted to use continue to send pictures it kept kicking me out I have now emailed Game and I am currently waiting for a response

Ordered a ps5 console from game ,,came next day great delivery in fact. ,,you worry buying on line big items but game are first class in fact

Game not arrived at estimated time. I am left with downloading the game online and returning the game unopened.

Very good customer service and fast delivery.

The game has been delivered on time and in great condition as always always a great service from Game highly recommended

I purchased the "Magic the Gathering Magic: The Gathering The Hobbit Scene Boxes - Assortment" which clearly stated in the product description that this came with both the “Crack the Plates” and “Treasures of Smaug”.
​When this arrived my parcel only contained the “Treasures of Smaug” scene box.
​I am very dissatisfied with this as on the game.co.uk website it clearly stated this was for both scene boxes in the product description and on my order, stating “boxes”.
​This was meant as a gift for a family members birthday which now has 1 of the items delayed.
I would not trust buying any product from game.co.uk in the future.

Well I tried cancelling an order, there is no option to cancel the order. So submitted two forms, both ignored.
Emails ignored.
Web chat, apparently sorted it. But I get a notification saying that it's been dispatched.

So yeah, wonderful service.

I had order confirmation for the gift voucher I purchased, but no final confirmation of e-delivery to confirm it had reached the recipient. The recipient received it in good time, but it’s clear your systems are clunky. Real-time updates should be provided for the purchaser. Do better.

Advertised a bundle product, and only sent one part of the bundle

Clowns, just absolute clowns in customer services, fulfilment and generally both GAME and Frasier. No one knows what they're doing and fail at promises on what you will receive and what is written in product descriptions. No wonder all the in person stores closed.

Ordered 2x Magic: The Gathering: The Hobbit Scene Box. They came in with the box completely destroyed, while nothing contents inside was not damage, I would expect the product arrived in a decent state. Very disappointed.

Ordered monday its saturday now still nothing got sent out evri still expecting parcel from game paid extra for next day delivery aswell

Quick and efficient service

Yet again paid for next day delivery with Evri(timetheyarelate) and 2 days later and it still isn't out for delivery.

Took 30+ mins to sort the order (VERY COMPLICATED) but eventually got there!

It is a joke I have been hacked and you don't reply and you want a review. i'd give it zero stars but it won't allow it.