Gap Year Travel Store Reviews 

530
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly and consistently had a great experience with this online company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive within just twenty four hours of initial purchase safely. Many buyers also highlight the extremely competitive pricing compared to other major retailers, making these wonderful purchases well worth the money. Some people also felt that the regular communication from the support team was professional, keeping shoppers thoroughly informed throughout dispatch and delivery. Consumers consistently mention that the gear is top quality, arriving securely packed, exactly as described, and completely ready for their outdoor adventures.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally quick dispatch and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Service

Users describe satisfaction with the service. For example, people highlight timely deliveries within 24 hours... See more

Price

Consumers find price to be very satisfying and competitive. People report finding costs well below the... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive correct and in good condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more

Rated 5 out of 5 stars

I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it. I'm always a... See more

Rated 5 out of 5 stars

Excellent purchase of all season plus built in mosquito net. Initial use of the sleeping bag feels warm. Getting ready for cycling adventures abroad with wild camping that would entail different clima... See more

Rated 5 out of 5 stars

Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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4.9

All reviews

(530)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and reliable customer…

Very helpful and reliable customer service. I had issues of when I could have my item delivered and Stewart was prompt with responding to my emails as well as providing options for addressing the issue. He was a good as his word sending the delivery on the agreed date.

September 9, 2022
Rated 5 out of 5 stars

Good First Experience

I was slightly nervous dealing with gapyeartravel as I hadn't bought from them before. Bought a drysack at a great price, delivery didn't arrive on time but I suspect that was more the Post Ofiices fault and wasn't a big problem at all.

Would happily buy from them again.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

As expected/described

The item arrived when expected and was as described. As some other reviews mentioned, it's slightly heavier than a normal backpack but that is to be expected with the wheels built in. I've not used it yet, but it does look spacious enough and comfortable when put on. I wish the luggage came with zip locker, but not a biggie. Overall, I'm excited to try it out on few months long trip and report back then :)

August 8, 2022
Rated 5 out of 5 stars

Mosquito nets

Ordered these nets on late Friday night was kept fully informed via e mail until they were received on Tuesday.
Nets are just as stated.
Only issue was they were delivered to wrong street !! But that happens often !!!

August 1, 2022
Rated 5 out of 5 stars

Great customer service

Great customer service, excellent choice of products for all travellers. Dispatch was quick and everything arrived in 48 hours

August 1, 2022
Rated 5 out of 5 stars

Five star service and value

Unfortunately, I was unable to get the right colour way that I desired from this reseller so I had to return. However, I received exemplary, very courteous and professional service. I highly recommend this business and I will not hesitate to use them again next time.

July 6, 2022
Rated 5 out of 5 stars

An easy process!

Gap Year Travelstore was the only online store I could find with the bag in stock. Once ordered the bag was despatched promptly and it arrived when I was informed it would. I would order from them again.

July 5, 2022
Rated 5 out of 5 stars

Great site

Great site, huge selection of items and good customer service too. I bought a few items ahead of a trip to Australia - packing cubes and plug adaptors. When I opened them, one of the adaptors was rattling and I didn't want to risk taking a broken adaptor with me, so asked for an exchange and they said they'd just send me another free of charge! Lovely personal service.

June 6, 2022

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