Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed replacement springs & hooks

I needed replacement springs and s-hooks for a very old automatic garage door - found all the parts and they were delivered incredibly quickly. They were identical to the originals and I fitted them myself without any issues. Garage door now working perfectly.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service …

Just wanted to highlight a company that I have been dealing with recently - Garage Door Parts

I’ve had several emails over the weekend helping me diagnose the issue and supplying the replacement parts.
It’s rare today for companies to go to such efforts and show such conscientiousness and commitment, so as a mark of my appreciation I thought I’d spread some positivity about them.

Well done ! Andy

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service I’ve ever had.

Best customer service I’ve ever had, hands down.

I ordered a part and thought that I would have to return it as I did not have the old key. When I tried to exchange my product for one over twice the price, they were more than honourable and informed me that I could in fact use the cheaper product without old key, and then went out of their way and provided me with bespoke instructions to change the lock. Within an hour of me contacting them, I had changed the lock, and all this was on a Sunday!!!

100% recommend.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. I had been struggling to get a key cut for my lock. Checked eBay and found this company who were able to supply a new lock barrel and three keys for the price of one replacement key. Would definitely recommend.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant and knowledgeable

Biggest dread before Christmas, the garage door throws a spanner in the works. My 3mtr door packed up leaving me to wind it down manually. Quick call to these people and parts orders and door will be back in business before Christmas.Great knowledgeable team, my original door was not installed properly many years ago, extra parts ordered. Thank you.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Replace end door fob

They identified fob needed for my garage door unit and then gave further advice on directions as how to register new unit on my syster

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, helpful and knowledgeable

I needed some new roller shutter fobs for my place of work, with a system that was installed long before my employers took on the building. Reached out to GDP UK with some photos and they quickly came back to me with a link to the correct fobs. Ordered 3 and they sent me pairing instructions. Tried to pair the fobs and couldnt get my receiver unit to go into pairing mode, reached out again to GDP who gave me great advice which worked! Really quick to reply to emails and really helpful! will use again if we need to replace/buy new fobs for staff!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quite Simply 5*

What more can one add to 5* > super service, really helpful advice, and simple instructions provided to programme an additional remote control.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service - the chat / email helped me to choose the correct product - speedy delivery and when I couldn’t get one of the items to work properly I was again assisted via email with options and additional instructions resulting in rapid success! Would definitely use again.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and prices

The help offered to identify the parts required and the no quibble advice on how to procede with the repair was refreshing. Great prices and super quick despatch of parts.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Total class service

Ordered 2 replacement garage fobs from Garage Door Parts UK. The service received even before ordering to ensure the correct remotes were ordered through to additional support when we couldn’t work out how to pair despite comprehensive instructions sent through has been excellent. Would recommend and use them again as needed.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic !!!

Fantastic !!!
I was having trouble finding a Garage remote as mine had given up the ghost,
Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics in via email, within minutes the solution appeared,paid and it was posted and received in a couple of days 😀
Fitted and working in 1/2 hrs, SPOT ON 👌
Once again Fantastic service would recommend yo any one needing Garage Parts

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very Helpful After Sales

We had a few problems at the very start of our setup. However, an email to garagedoorpartsuk was all that was needed. Very helpful and would highly recommend.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

After our garage door springs failed…

After our garage door springs failed desided to try to find spares I found a very small number on both the springs brackets and found online garage door parts uk glad I did rang and just gave them the only numbers I could find and no problem advised the parts I needed 2 days later the parts delivered.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Garage Door Eurodrive control panel.…

Garage Door Parts could not have been more efficient or helpful. My order was processed rapidly and with regular shipping updates, I could not fault my transaction. Parts arrived very quickly and included detailed fitting instructions. I would highly recommend G.D.L. to anyone.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Competitive Price - Great Service

Competitive Price and Great Service. Delivery was simple and speedy. I had ordered something wrongly, they were very helpful in putting it right and my efund was speedy. A business that is a pleasure to deal with and recommend

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Unlock The Ideal Service

In trying to source a replacement lock for my garage door, I found that lock was no longer available. I contacted this company who directed me to a compatible lock and the criteria necessary to specify the correct one. Both the advice and lock were provided efficiently and accurately. Excellent service.

November 3, 2025
Unprompted review

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